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For Companies At a Glance
- Tasks: Manage customer enquiries and prepare accurate quotations for spares and technical support.
- Company: Established engineering business known for quality and innovation.
- Benefits: Flexible working hours, competitive salary, and supportive team environment.
- Why this job: Join a dynamic team and solve engineering challenges while building strong customer relationships.
- Qualifications: Engineering qualification and ability to read technical drawings required.
- Other info: Great opportunity for career growth in a supportive and innovative setting.
The predicted salary is between 43000 - 48000 £ per year.
If you are a customer focused and technically minded professional who enjoys solving engineering challenges and supporting clients with high quality aftermarket solutions, this is a great opportunity to join a long-established engineering business known for quality, innovation and strong customer relationships. This is a stand-alone role where you will manage customer enquiries, prepare quotations, coordinate the supply of spares and ensure technical accuracy at every stage. You will work independently day to day, with the support of experienced engineers available for more complex queries. This position is ideal for someone with engineering knowledge who can read technical drawings and manage customer requirements from enquiry through quotations, and delivery.
Responsibilities
- Responding to customer enquiries for aftermarket technical services including spares, design consultancy and technical support
- Researching and preparing accurate quotations for customer review
- Processing customer purchase orders for the supply of spares including project management, procurement, delivery, documentation and invoicing
- Maintaining and updating the enquiry and contract database
- Building and maintaining strong relationships with customers, subcontractors and suppliers
- Progressing enquiries and contracts in line with agreed timescales to achieve turnover and profit targets
- Ensuring spares are procured to the correct quality, specification and standard with all required documentation
- Issuing quotations with the correct commercial terms and ensuring contracts meet company policy
Qualifications
- A recognised qualification in mechanical or electrical engineering (no specific level)
- Ability to read technical drawings and specifications
- Knowledge of relevant technical and quality standards
- Experience in a similar engineering or technical spares environment
- Strong IT skills including Word, Excel and Outlook
- Great communication skills and the ability to work well with customers
- Strong attention to detail with good organisational and time management skills
This will be working Monday to Friday 37 hours a week with flexible start and finish times to suit you, usually between 8am‑5pm, earning a salary between £43,000‑£48,000 depending on experience.
Spares Manager in Gateshead employer: Castle Employment Agency Ltd
Contact Detail:
Castle Employment Agency Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spares Manager in Gateshead
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field and let them know you're on the hunt for a Spares Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your technical knowledge. Make sure you can confidently discuss how you would handle customer enquiries and manage spares supply. We want you to shine when it comes to showcasing your engineering expertise!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Apply through our website for the best chance at landing that Spares Manager position. We’re all about making the application process smooth and straightforward, so don’t miss out on the opportunity to join our fantastic team!
We think you need these skills to ace Spares Manager in Gateshead
Some tips for your application 🫡
Show Off Your Engineering Skills: Make sure to highlight your engineering qualifications and experience in your application. We want to see how you can read technical drawings and manage customer requirements, so don’t hold back on showcasing your relevant skills!
Tailor Your Application: Take a moment to customise your application for the Spares Manager role. Use keywords from the job description to demonstrate that you understand what we’re looking for and how you fit into our team.
Be Customer-Focused: Since this role is all about building strong relationships with customers, make sure to include examples of how you've successfully managed customer enquiries or provided excellent service in the past. We love to see that customer-centric attitude!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Castle Employment Agency Ltd
✨Know Your Engineering Stuff
Brush up on your mechanical or electrical engineering knowledge. Be ready to discuss technical drawings and specifications, as this role requires a solid understanding of these concepts. Show them you can not only read but also interpret and apply this knowledge in real-world scenarios.
✨Master the Art of Quoting
Since you'll be preparing quotations, practice explaining how you would approach this task. Think about how to ensure accuracy and compliance with company policies. Bring examples of past experiences where you successfully managed similar tasks to demonstrate your capability.
✨Build Rapport with Customers
This role is all about strong customer relationships. Prepare to share examples of how you've built and maintained relationships in previous roles. Highlight your communication skills and how you’ve effectively handled customer enquiries and concerns.
✨Showcase Your Organisational Skills
With responsibilities like managing enquiries and contracts, it's crucial to demonstrate your organisational prowess. Be ready to discuss your time management strategies and how you keep track of multiple projects simultaneously. Use specific examples to illustrate your attention to detail.
