Packing Hall Supervisor in Bridlington

• Quality – Teamwork – Efficiencies – Pride – Ownership
• Packing Hall Supervisor
• Reports to: Production Manager
• Department: 70250 - Packaging
• Subordinates: Packing Hall Operators
• Revision date: March 2025
• Document control: UKPH03

Responsibilities

General / Operational Responsibilities

• Strong and effective management of the packing hall team including

• Promote and build a culture of high employee engagement and motivation.
• Conduct and aid the Technical Trainers in relation to on-the-job training.
• Ensure the team are aware of daily targets and ensure production boards are updated correctly in line with product information.
• Conduct daily GEMBA team briefings to assign work, recognise achievement, communicate daily targets and to provide handover information to the team.
• Monitor all areas of the packing hall and where needed, reallocate employees to ensure effective use of resources.
• Promote a culture of continuous improvement across the packing hall team to drive productivity whilst sustaining quality.
• Ensure products are packed correctly as per plan, on time, and right first time.
• Monitor the packing area to ensure it complies with quality, safety, and legal standards.
• Ensure all employees are adhering to hygiene standards including the wearing of PPE.
• Recommend improvements in quality and packing procedures and equipment.
• Carry out investigations into customer complaints in the required timescales.
• Manage the staffing levels across all lines, taking into consideration absences.
• Coordinate and manage shutdowns, production start‑up and changeovers.
• Follow and ensure the team follow standard operating procedures.
• Ensure all paperwork and manufacturing documentation are completed accurately and in time.
• Monitor all lines and address issues as they arise, escalating to the Production Manager.
• Support the team in achieving the results required by the company.
• Identify, recommend, and implement changes to improve the packing hall and all related activity.
• Communicate effectively with other supervisors and manufacturing Assistant Managers for production needs.
• Training, coaching and development Responsibilities
• Champion and take full ownership of new hires within the department including:
• Providing a detailed department induction when a new hire joins your team.
• Allocate an appropriately training mentor to guide and train the new hire.
• Monitor and assist the training mentor to ensure the training being provided is to the highest standard.
• Monitor and keep accurate the UKG Learning, skills matrix for all employees assigned to your area of the business.
• Manage and control training administration and the submission of training via UKG Learning.
• Ensure that your team are only assigned to machines that they are trained on as per the skills matrix.
• Provide training to employees as directed by the Head of Development & Compliance or the Technical Trainers including on the job, short take training.
• Assist the Technical Trainers with SOP writing.
• Leadership / Management Responsibilities

• Assist the Production Manager in

• Driving down absence by following the absence management process and procedures.
• Monitoring and managing capability across the department, coaching under performance in a supportive and encouraging manner, identifying training needs and using Performance Improvement Plans (PIP) where necessary.
• Promoting a culture of high employee engagement and motivation where the needs of the business are balanced with the needs of individuals.
• Organising tasks and setting goals for the team to achieve the departmental targets and that of the wider INW Bee Health and INW company.
• Being a leadership ambassador to the vision & values of INW Bee Health, championing what good looks like.
• Attending, in the absence of the Packing Hall Manager, PDCA/SQDCP/Planning Meetings/NPD and EPD Meetings.
• Take full ownership of the Return to Work Interview process and the updating of UGK system.
• Responsible for teams reviews and performance appraisals including regularity reviewing of performance in line with the skills matric / training position.
• Develop strong interdepartmental relationships across all departments at INW Bee Health to ensure best practice is observed throughout the department.
• Manage the day-to-day needs of the department including holiday management, capability management, probation and appraisal reviews.
• Planning & Improvement Responsibilities

• Assist the Production Manager in

• Communicating with the planning department to ensure that the weekly plan is achievable and any issues that may arise are dealt with and planned accordingly for the week ahead.
• Carrying out regular skills gap analysis across the department to identify skills gaps and requirements to help plan and inform future requirements and internal progression.
• Championing the promotion and implementation of new processes across the department.
• Conduct daily reviews of planned production and staffing levels to ensure:
• Necessary resources and skills are available to achieve the required targets.
• Where over staffed ensure effective utilisation of (1) across the wider business covering shortages, (2) additional training and/or (3) deep cleaning of working areas.
• Produce and provide a comprehensive daily handover for the next shift, in a clear, unbiased and efficient manner.
• Identify, recommend and implement changes to improve the packing hall department and all related activities.

The above is not an exhaustive list of duties required.

You will be required to undertake any other reasonable duties in line with the purpose of the role.

INW Bee Health is a manufacturing environment with production demands and the need for immediate reaction.

The ability to work under pressure, prioritise yours and your shift workloads to suit the needs of the business.

Person specification

• Knowledge & Skills
• FMCG Food Manufacturing environments experience is desirable.
• Proven leadership skills in a manufacturing related environment.
• Food Safety awareness.
• Diverse communication skills.
• PC skills.
• Attention to detail.
• Able to show initiative.
• Able to work individually and as part of a team.
• Excellent listening skills.
• Ability to liaise with internal and external personnel.
• Meeting deadlines.
• Enthusiastic.
• Great attention to detail.

Qualifications / technical Skills

• It is essential that this person has the skills to nurture and develop a team, give direction, and assess team development needs.
• This role requires someone with good communication skills and who is keen to assist people within the business.
• Management / Leadership Skills
• Delegating tasks: Being able to assign other group members with work according to their individual abilities.
• Resolving issues: When issues arise between other colleagues, the Supervisor is the first point of contact responsible for resolving them.
• Communicating: The Supervisor needs to relay useful information to team members and update management on the group's progress.
• Encouraging group members: When working towards a common goal, the Supervisor keeps the rest of the group motivated until the end of the project through words of encouragement.
• Organising: The supervisor ensures that all documents are well accounted for and organise schedules for team members as needed.
• Forming strategies: The Supervisor works with other group members to devise a plan for how to achieve their goals.
• Managing time: The Supervisor makes sure that allocated tasks are completed at the right time by reminding group members of their due dates.
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