Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and coordinate student support services across multiple campuses.
- Company: A leading Further Education provider in East Yorkshire.
- Benefits: Competitive salary, supportive environment, and opportunities for professional growth.
- Other info: Join a forward-thinking organisation committed to student wellbeing and inclusion.
- Why this job: Make a real difference in students' lives and enhance their educational experience.
- Qualifications: Strong leadership experience in education and knowledge of safeguarding practices.
The predicted salary is between 45013 - 45013 £ per year.
Location: East Yorkshire
Permanent | Full Time
Salary: £45,013 per annum
Castle Education are working in partnership with a leading Further Education provider in East Yorkshire to recruit a Head of Student Services on a permanent basis. This is an excellent opportunity for an experienced student support, safeguarding, pastoral or inclusion leader looking to take on a high-profile operational leadership role within a large and supportive FE environment.
The role will lead and coordinate key student support functions across multiple campuses, including safeguarding, pastoral support, SEND/inclusion and learner services, ensuring students receive high-quality support that promotes wellbeing, engagement and success.
Key responsibilities include:
- Leading safeguarding, pastoral and inclusion operations across campus
- Managing and developing student support teams
- Supporting SEND and EHCP processes
- Driving wellbeing, attendance and intervention strategies
- Working closely with curriculum and senior leadership teams
- Ensuring high standards across reception and frontline student services
- Acting as a key operational safeguarding lead
The successful candidate will bring:
- Strong leadership experience within education, student support or safeguarding
- Knowledge of safeguarding, wellbeing and inclusion practices
- Experience managing teams and operational processes
- Excellent communication and stakeholder management skills
- A passion for improving student experience and outcomes
This role would suit candidates from Further Education, Higher Education, schools, safeguarding, pastoral, SEND, student services or wider learner support backgrounds. In return, you will join a forward-thinking organisation with a strong commitment to student wellbeing, inclusion and development.
Head of Student Services employer: Castle Education
Contact Detail:
Castle Education Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Student Services
✨Tip Number 1
Network like a pro! Reach out to your connections in the education sector, especially those involved in student services. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the organisation's values and recent initiatives. We want to see how you can align your passion for student wellbeing with their mission. Show them you’re not just another candidate!
✨Tip Number 3
Practice your responses to common interview questions, especially around leadership and safeguarding. We recommend doing mock interviews with friends or mentors to boost your confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Head of Student Services
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Head of Student Services role. Highlight your leadership experience in education and any relevant safeguarding or student support roles to show us you’re the perfect fit.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about improving student experiences and how your background aligns with our values. Be genuine and let your personality come through!
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your impact in student services. Whether it’s improving attendance rates or leading successful wellbeing initiatives, we want to see how you’ve made a difference.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Castle Education
✨Know Your Stuff
Make sure you’re well-versed in the key responsibilities of the Head of Student Services role. Brush up on safeguarding, pastoral support, and SEND practices. Being able to discuss these topics confidently will show that you’re serious about the position.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you’ve successfully led teams or managed operational processes. Highlight how you’ve improved student experiences or outcomes, as this is crucial for the role.
✨Engage with the Interviewers
Don’t just answer questions; engage in a conversation. Ask insightful questions about their current student support strategies and how they measure success. This shows your genuine interest in the role and the organisation.
✨Demonstrate Your Passion
Let your passion for student wellbeing and inclusion shine through. Share personal anecdotes or initiatives you’ve been involved in that reflect your commitment to improving student experiences. This can set you apart from other candidates.