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- Tasks: Lead and oversee our outpatient mental health services, ensuring high-quality patient care.
- Company: Join Castle Health, a values-driven organisation focused on transforming lives through mental health treatment.
- Benefits: Enjoy hybrid working, strong governance support, and the chance to maintain clinical practice.
- Why this job: Shape the future of integrated outpatient services while making a real difference in patients' lives.
- Qualifications: Must be HCPC-registered or an accredited psychotherapist with leadership experience.
- Other info: Flexible working between Edinburgh and the Scottish Borders with opportunities for professional growth.
The predicted salary is between 48000 - 72000 ÂŁ per year.
Location: Edinburgh (primary base) with occasional travel to Castle Craig Hospital, Scottish Borders
Start Date: May 2026
About Castle Health
At Castle Health, we have a clear purpose: to Change Minds, Change Lives, and Change Hearts. We envision a world where high-quality addiction and mental health treatment is accessible to all, and where recovery means living a meaningful, purposeful life.
Castle Health Outpatient (CHO) is our expanding integrated outpatient psychiatry and psychotherapy service. Supporting over 200 patients across online and in‑person settings, CHO provides coordinated, multidisciplinary care for individuals entering treatment directly or transitioning from our residential programmes. CHO currently operates under Castle Craig Hospital’s Healthcare Improvement Scotland (HIS) registration and is progressing toward its own independent registration as the service grows.
The Opportunity
We are seeking a highly experienced Outpatient Services Manager to provide overall leadership, governance, and operational oversight for the entire CHO outpatient service — including both its psychiatric and therapeutic components. Reporting to the Medical Director (Responsible Individual), you will be accountable for service quality, workforce leadership, patient experience, regulatory compliance, and ongoing development of CHO as a modern, integrated outpatient service. You will also maintain a small clinical caseload to stay close to practice. This role is suited to a senior clinician who combines strong clinical judgement, people leadership, and operational capability, with a passion for shaping high‑quality, patient‑centred services.
Key Responsibilities
- Service‑Wide Clinical Leadership & Quality
- Provide overarching clinical and operational leadership for all CHO outpatient services across psychiatry and therapy.
- Ensure seamless integration of therapeutic and psychiatric care pathways.
- Lead and uphold clinical governance, risk management, and quality assurance processes.
- Oversee inspection readiness and regulatory engagement with Healthcare Improvement Scotland.
- Ensure evidence‑based, high-quality delivery of psychological therapies and psychiatric interventions.
- Maintain a small, manageable clinical caseload.
- Act as manager for the purposes of Healthcare Improvement Scotland.
- Line manage a team of therapists (employed and associate).
- Provide leadership for recruitment, induction, performance review, and workforce planning.
- Set and monitor supervision standards across therapeutic roles.
- Foster a collaborative, values‑led culture across hybrid and geographically dispersed teams.
- Contribute to budget planning and resource allocation.
- Therapy & Clinical Standards
- Ensure delivery of a consistent, high‑quality programme of therapeutic interventions for adults aged 16+.
- Support delivery of addiction counselling, integrative psychotherapy, twelve‑step facilitation, and related modalities.
- Monitor adherence to HCPC/professional body standards and ethical frameworks.
- Oversee CPD planning, clinical development pathways, and supervision structures.
- Service Delivery & Patient Experience
- Ensure safe and effective delivery of both remote (currently 90%) and in‑person outpatient care.
- Promote a responsive, patient‑centred approach to treatment pathways and care coordination.
- Work closely with psychiatric colleagues to ensure timely assessments, reviews, and integrated clinical decision‑making.
- Lead clinical audit, outcomes measurement, and quality‑improvement activity.
- Interpret and use service data, patient feedback, and clinical insights to drive development.
- Support CHO’s transition to independent HIS registration.
- Contribute to strategic planning for growth and service innovation.
Qualifications
- HCPC‑registered Allied Health Professional or Accredited Psychotherapist (BACP, UKCP, BABCP, COSCA, or equivalent)
Experience
- Extensive experience in mental health and/or addiction treatment settings.
- Proven experience providing clinical supervision.
- Demonstrated leadership and team‑management experience.
- Experience in clinical governance, service improvement, or change management.
- Comfortable using digital clinical systems and remote‑care platforms.
Personal Qualities
- Strong clinical judgement and governance awareness.
- Supportive, confident, and values‑driven leadership style.
- Comfort working with complexity, clinical risk, and dispersed teams.
- High professional integrity and commitment to quality.
- Ability to think strategically and act operationally.
- Leadership or management qualification (Level 5 or above).
- Experience with Healthcare Improvement Scotland standards.
- Experience managing hybrid/remote clinical teams.
- Experience in service administration, business processes, or operational leadership.
Why Join Castle Health?
- A senior leadership role shaping a growing integrated outpatient service.
- High level of influence on service model, culture, and future development.
- Close working relationships across a multidisciplinary clinical leadership team.
- Strong governance infrastructure and organisational support.
- Ability to maintain clinical practice alongside leadership responsibilities.
- Hybrid working with flexibility between Edinburgh and the Scottish Borders.
- A values‑driven organisation where staff wellbeing and patient care come first.
How to Apply
To apply for this position please complete an online application form with your CV which can be found on our website, or send your CV to: Should you require further details about the application process, please contact: We also welcome informal conversations about the role. To arrange a discussion, please contact Tracy Golombick, Head of People, Culture & Training at Anticipated start date: 1st May 2026.
Castle Health Group is an equal opportunities employer and is committed to safeguarding adults at risk.
This role will fulfil the registered service manager role as part of registration with Healthcare Improvement Scotland.
Application Questions
- Do you have experience delivering or managing hybrid or remote outpatient mental health services, including using digital clinical systems?
- Are you authorised to work in the United Kingdom, and will you now or in the future require sponsorship for employment visa status?
- Are you currently registered with a relevant professional body (e.g., HCPC, BACP, UKCP, BABCP, COSCA), and are you able to maintain this registration throughout your employment?
- Castle Craig is in a rural location near West Linton in the Scottish Borders with limited public transport. Do you have access to your own vehicle or reliable private transport to commute to work?
Outpatient Services Manager in West Linton employer: Castle Craig
Contact Detail:
Castle Craig Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outpatient Services Manager in West Linton
✨Tip Number 1
Network like a pro! Reach out to your connections in the mental health and addiction sectors. Attend events, join online forums, and don’t be shy about asking for introductions. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching Castle Health and its values. Understand their mission to change lives and think about how your experience aligns with that. Be ready to share specific examples of your leadership and clinical skills that demonstrate your fit for the Outpatient Services Manager role.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors. Focus on articulating your vision for integrated outpatient services and how you would lead a team effectively. This will help you feel more confident when it’s time for the real deal.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining Castle Health and contributing to their mission. So, get that CV polished and hit submit!
We think you need these skills to ace Outpatient Services Manager in West Linton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Outpatient Services Manager role. Highlight your leadership experience, clinical governance knowledge, and any relevant qualifications to show us you’re the right fit.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about mental health and addiction treatment. Share specific examples of how you've led teams or improved services in the past.
Be Clear and Concise: When filling out the application form, keep your answers clear and to the point. We appreciate straightforward responses that get straight to the heart of your experience and qualifications.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Castle Health!
How to prepare for a job interview at Castle Craig
✨Know Your Stuff
Make sure you’re well-versed in the specifics of outpatient services, especially in mental health and addiction treatment. Brush up on the latest trends and evidence-based practices in psychiatry and therapy, as this will show your commitment to high-quality patient care.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience, particularly in managing hybrid or remote teams. Think about how you've fostered a collaborative culture and driven service improvements in previous roles, as this aligns perfectly with what Castle Health is looking for.
✨Be Patient-Centric
Demonstrate your understanding of patient-centred care by discussing how you’ve previously ensured a responsive approach to treatment pathways. Share specific instances where you’ve used patient feedback to enhance service delivery, as this will resonate with their values.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the organisation. Inquire about their vision for the outpatient service and how they measure success. This not only shows your interest but also helps you gauge if their values align with yours.