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For Companies At a Glance
- Tasks: Build strong client relationships and drive revenue growth through upselling and renewals.
- Company: Join a growing company focused on client satisfaction and teamwork.
- Benefits: Competitive salary, generous holiday allowance, and a company pension.
- Why this job: Be the voice of clients and make a real impact on their success.
- Qualifications: Excellent communication skills and a knack for problem-solving.
- Other info: Dynamic role with opportunities for career advancement.
The predicted salary is between 28800 - 48000 £ per year.
CSS Account Manager is a new role created due to business expansion. This role will act as primary liaison between a company and its key client, focusing on building strong, long term relationships, ensuring satisfaction, driving revenue growth through upsells, renewals, and identifying new opportunities within their portfolio of accounts.
Key duties involve managing daily communication, coordinating with internal teams, organising delivery of goods in agreed timescales to meet client needs, tracking performance via SLA and MI, handling client queries and escalations, and delivering strategic reviews to secure continued business and loyalty.
Core Responsibilities- Relationship Management: Serve as the main point of contact, understand client goals and foster trust.
- Client Advocacy: Represent the client's needs internally, ensuring their voice is heard by other departments.
- Project Oversight: Coordinate with internal teams to ensure projects and services are delivered on time and meet expectations.
- Growth and Revenue: Identify existing and new opportunities for upselling/cross-selling and meet sales targets.
- Problem Solving: Address and resolve client queries or complaints quickly and effectively.
- Reporting: Track MI performance, prepare reports and present account reviews.
- Excellent communication (verbal and written)
- Strong negotiation skills
- Problem solving and adaptability
- Interpersonal skills
- Understanding of contractual, SLA and sales metrics and data analysis
- Good IT skills as you will be using Microsoft based systems
- Highly organised, work to tight deadlines and able to work within a team
- Company pension
- Competitive salary
- Generous holiday allowance
- Driving licence (required)
Account Manager in Paignton employer: Casting Support Systems
Contact Detail:
Casting Support Systems Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in Paignton
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Account Manager role.
✨Tip Number 2
Prepare for those interviews by researching the company and its clients. We want you to understand their goals and challenges so you can show how you’ll be the perfect liaison and advocate for their needs.
✨Tip Number 3
Practice your communication skills! As an Account Manager, you’ll need to convey ideas clearly and negotiate effectively. We suggest doing mock interviews with friends or using online platforms to sharpen those skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Account Manager in Paignton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Account Manager role. Highlight your experience in relationship management and any relevant achievements that showcase your ability to drive revenue growth and client satisfaction.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Mention specific examples of how you've successfully managed client relationships and resolved issues in the past.
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application is clear and concise. Use proper grammar and structure, and don’t forget to convey your enthusiasm for the position!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates about your application status directly from us.
How to prepare for a job interview at Casting Support Systems
✨Know Your Clients
Before the interview, research the company’s key clients and their industries. Understanding their goals and challenges will help you demonstrate how you can build strong relationships and advocate for their needs effectively.
✨Showcase Your Communication Skills
Prepare examples that highlight your excellent verbal and written communication skills. Think of situations where you successfully managed client queries or escalations, as this will show your ability to handle challenging conversations with ease.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss specific instances where you resolved client issues or improved processes. This will showcase your adaptability and problem-solving skills, which are crucial for an Account Manager role.
✨Highlight Your Organisational Skills
Since the role requires managing multiple accounts and tight deadlines, share examples of how you’ve successfully organised projects or tasks in the past. This will reassure them that you can handle the demands of the position.
