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For Companies At a Glance
- Tasks: Build strong relationships with clients and drive revenue growth through upselling and renewals.
- Company: Join a growing company focused on client satisfaction and long-term partnerships.
- Benefits: Enjoy a competitive salary, generous holiday allowance, and a company pension.
- Why this job: Be the voice of clients and make a real impact on their success.
- Qualifications: Excellent communication, negotiation skills, and a knack for problem-solving.
- Other info: Dynamic role with opportunities for career advancement in a supportive team environment.
The predicted salary is between 28800 - 48000 £ per year.
CSS Account Manager is a new role created due to business expansion. This role will act as primary liaison between a company and its key client, focusing on building strong, long‑term relationships, ensuring satisfaction, driving revenue growth through upsells, renewals, and identifying new opportunities within their portfolio of accounts.
Key duties involve managing daily communication, coordinating with internal teams, organising delivery of goods in agreed timescales to meet client needs, tracking performance via SLA and MI, handling client queries and escalations, and delivering strategic reviews to secure continued business and loyalty.
Core Responsibilities- Relationship Management: Serve as the main point of contact, understand client goals and foster trust.
- Client Advocacy: Represent the client's needs internally, ensuring their voice is heard by other departments.
- Project Oversight: Coordinate with internal teams to ensure projects and services are delivered on time and meet expectations.
- Growth and Revenue: Identify existing and new opportunities for upselling/cross‑selling and meet sales targets.
- Problem Solving: Address and resolve client queries or complaints quickly and effectively.
- Reporting: Track MI performance, prepare reports and present account reviews.
- Excellent communication (verbal and written)
- Strong negotiation skills
- Problem solving and adaptability
- Interpersonal skills
- Understanding of contractual, SLA and sales metrics and data analysis
- Good IT skills as you will be using Microsoft based systems
- Highly organised, work to tight deadlines and able to work within a team
- Company pension
- Competitive salary
- Generous holiday allowance
- Driving licence (required)
Account Manager in Paignton employer: Casting Support Systems Ltd
Contact Detail:
Casting Support Systems Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in Paignton
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Account Manager role.
✨Tip Number 2
Prepare for those interviews by practising common questions related to relationship management and problem-solving. We suggest role-playing with a friend to get comfortable with articulating your experience and skills.
✨Tip Number 3
Showcase your adaptability and communication skills during interviews. We want to see how you handle client queries and escalations, so have some examples ready that highlight your strengths in these areas.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Account Manager in Paignton
Some tips for your application 🫡
Show Off Your Communication Skills: Since the role is all about building relationships, make sure your written application highlights your excellent communication skills. Use clear and concise language to demonstrate how you can effectively convey ideas and foster trust with clients.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the Account Manager role. Mention your experience in managing client relationships and driving revenue growth to show us you’re the right fit.
Highlight Problem-Solving Abilities: We love candidates who can think on their feet! In your application, share examples of how you've successfully resolved client queries or complaints in the past. This will show us that you have the problem-solving skills we’re looking for.
Apply Through Our Website: Make it easy for us to find your application by applying directly through our website. It helps us keep track of your submission and ensures you’re considered for the role. Plus, it shows you’re genuinely interested in joining our team!
How to prepare for a job interview at Casting Support Systems Ltd
✨Know Your Clients
Before the interview, research the company’s key clients and their industries. Understanding their goals and challenges will help you demonstrate how you can build strong relationships and advocate for their needs effectively.
✨Showcase Your Communication Skills
As an Account Manager, excellent communication is crucial. Prepare examples of how you've successfully managed client communications in the past. Be ready to discuss how you handle queries and escalations, as well as how you ensure that clients feel heard and valued.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've resolved client issues or improved processes. Highlight your adaptability and negotiation skills, as these are key in managing client expectations and driving revenue growth through upselling.
✨Be Data Savvy
Familiarise yourself with sales metrics and performance indicators relevant to account management. Be prepared to discuss how you track performance and prepare reports, as this will show your analytical skills and ability to drive results.
