Cross Hands Permanent Vacancy Reference: LWY3I_4W Closes Nov 19, 2026 at 05:00 PM
Description
Castell Howell Foods is Wales’ leading independent food service wholesaler, servicing the length and breadth of Wales, the Border Counties and the South West of England. We currently have a vacancy for a 1st Line IT Engineer based at our Cross Hands depot.
Main Duties and Responsibilities:
- Resolve one-on-one end-user support and problem resolution via phone, Remote Software, e-mail and in person
- User account administration for both Microsoft Windows and inhouse systems
- Support virtual hosted environments
- Participate in migrations, additions, or changes to network and systems access
- Diagnose and resolve network issues, cabling, switches, and patch panels
- Basic IP phone system administration & maintenance
- Deploy and maintain Android system devices
- Assist with new IT project rollouts
- Provide 1st level Help Desk support
- Manage the IT Asset register
What we offer:
- A full-time position working 37.5 hours per week, Monday to Friday.
- £28,000 per annum
- 25 days annual leave plus Bank Holidays. You may be required to work some Bank Holidays.
- 5% Company contribution pension scheme
- Generous discounted staff purchase scheme – save money on your weekly food shop
- Subsidised canteen
- Free onsite parking
Additional Information:
- Proof of eligibility to work in the UK is required
- Must have a Full UK Driver’s License
- Castell Howell is a member of the Armed Forces Covenant and encourages applications from veterans.
- 25 days annual leave plus Bank Holidays. You may be required to work some Bank Holidays.
- 5% Company contribution pension scheme
- Generous discounted staff purchase scheme – save money on your weekly food shop
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1st Line IT Engineer in Cross Hands employer: Castell Howell Foods Ltd
Castell Howell Foods is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. Located in Cross Hands, employees benefit from generous annual leave, a company pension scheme, and a subsidised canteen, all while working in a dynamic environment that values effective communication and collaboration across teams. With opportunities for engagement and recognition, this role as an Executive PA not only promises a rewarding career but also a chance to contribute meaningfully to the success of Wales' leading independent food service wholesaler.
