Castelan Group in Weston-super-Mare is seeking a Customer Service Advisor to join our busy Contact Centre. You will take ownership of customer inquiries and claims, delivering a professional, efficient and fair service from first contact through resolution.
With full training provided and a Monday–Friday pattern, no cold calling or sales targets, you will work in a collaborative team environment, develop product knowledge, and contribute to improvements that enhance the customer experience.
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Customer Service Advisor: Impactful Support & Growth in Weston-super-Mare employer: Castelan Group
At Castelan Group, we pride ourselves on being an excellent employer by fostering a supportive and collaborative work culture where every team member's contribution is valued. Our commitment to employee growth is evident through ongoing training and development opportunities, ensuring that you can thrive in your role as a Warranty Claims Handler. Located in a vibrant area, we offer a dynamic environment that celebrates success and encourages a strong sense of community among colleagues.
