At a Glance
- Tasks: Repair and assess furniture, delivering high-quality service to customers in their homes.
- Company: Join Castelan, a trusted name in furniture care and repair across the UK.
- Benefits: Competitive salary, 24/7 GP access, discounts, and career development opportunities.
- Why this job: Make a real impact with your craftsmanship while enjoying a supportive work environment.
- Qualifications: Must be 18+, have a full UK driving licence, and practical repair experience.
- Other info: Enjoy staff social activities and mental health support in a dynamic team.
The predicted salary is between 29790 - 31555 £ per year.
Join Castelan where your craftsmanship makes an impact. At Castelan, we are proud to be one of the UK’s trusted names in furniture care and repair. What truly defines us is our people - skilled technicians, practical problem-solvers, and individuals who care about doing a good job for every customer.
Whether you’ve been repairing furniture for years or you’re looking to build on your hands-on skills, we offer a place where your expertise is recognised, your ideas are valued, and your work genuinely matters. Covering Trowbridge and the South West, you’ll be on the road each day, bringing high-quality repairs and reassurance to customers in their homes and workplaces.
Salary range: £29,790 - £31,555 (Dependant on Experience)
What You’ll Be Doing:
- Visiting customers to assess and repair upholstery, leather, wooden furniture, cabinets, work surfaces, and beds
- Diagnosing issues confidently and delivering high-standard repairs
- Managing accurate documentation and returning information promptly
- Aiming for first-visit resolutions and meeting quality targets
- Promoting care kits where appropriate
- Maintaining a professional approach, and ensuring your vehicle and tools are ready for each day
- Sharing feedback and ideas to support continuous improvement
- Carrying out any additional reasonable tasks requested by your manager
Who We’re Looking For:
Essential: You’ll thrive in this role if you have:
- Aged 18 or over, with a full UK driving licence (up to 6 points accepted)
- Practical, hands-on repair experience ideally with leather, wood, or furniture
- A strong customer-service mindset, with confidence working in people’s homes
- Experience repairing or assessing a variety of furniture types, brands, and models
- Comfort working face-to-face with customers, representing our service professionally
Beneficial: It’s also helpful if you can bring:
- Excellent attention to detail in both repair work and documentation
- Clear communication skills and effective time management
- A proactive, solution-focused approach when diagnosing and resolving issues
- The ability to follow processes while adapting to different situations
- A willingness to share ideas and support continuous improvement
What’s in this for me?
Besides the salary and Pension scheme you will have access to:
- 24/7 GP Access for you and your household
- Discounted Cinema Tickets
- Discounts for National Brands and Retailers
- Career Development Opportunities
- Celebratory Events
- Onsite Mental Health First Aid Support
- Employee of the Month Award
- Take part in Staff Social Activities
- Future Financial Planning Workshops
- Charitable Fundraising Activities
- Free Onsite Parking (if based at our office locations) and we are close to transport links
- Access to Employee Assistance Programme for Counselling, Financial and Legal support
How to Apply: If you’re looking for a technician role where your craftsmanship is valued and your work makes a real difference, we’d be delighted to hear from you. Please send your CV and covering letter by Thursday 16 April 2026. We may close applications early if interest is high. Please be aware that we cannot provide visa sponsorship for this position.
Furniture Technician (Trowbridge) employer: Castelan Group
Contact Detail:
Castelan Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Furniture Technician (Trowbridge)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Castelan. Understand their values and what makes them tick. This way, you can tailor your answers to show how you fit right in with their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to furniture repair and customer service. Think about your past experiences and how they relate to the role. We want you to feel confident when discussing your skills!
✨Tip Number 3
Show off your craftsmanship! If you have a portfolio or examples of your previous work, bring them along. This is your chance to visually demonstrate your skills and impress the hiring team with your hands-on experience.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for the job!
We think you need these skills to ace Furniture Technician (Trowbridge)
Some tips for your application 🫡
Craft Your CV with Care: Your CV is your first impression, so make it count! Highlight your hands-on repair experience and any relevant skills that match the job description. We want to see how your craftsmanship can shine through!
Personalise Your Cover Letter: Don’t just send a generic cover letter. Tailor it to us at Castelan! Share why you’re passionate about furniture repair and how your customer service mindset aligns with our values. Let your personality come through!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in the past. We love practical problem-solvers, so share those stories that showcase your ability to diagnose and resolve issues effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at Castelan Group
✨Know Your Craft
Make sure you brush up on your practical repair skills before the interview. Be ready to discuss specific techniques you've used in the past, especially with leather and wood. This will show that you’re not just a talker but someone who knows their stuff.
✨Customer Service Mindset
Since this role involves working directly with customers, think of examples where you've provided excellent service. Prepare to share how you’ve handled tricky situations or resolved issues on the spot. This will highlight your customer-first approach.
✨Documentation Matters
The job requires accurate documentation, so be prepared to discuss how you manage paperwork and keep records. Bring up any systems or methods you use to stay organised, as this shows you can handle the administrative side of the role too.
✨Be Proactive and Solution-Focused
Think of times when you’ve had to diagnose problems and come up with solutions quickly. Share these stories during your interview to demonstrate your proactive attitude and ability to adapt to different situations, which is key for this role.