At a Glance
- Tasks: Repair and restore furniture in customers' homes, delivering high-quality service.
- Company: Join Castelan, an award-winning business known for exceptional customer experiences.
- Benefits: Competitive salary, generous leave, discounts, and career development opportunities.
- Other info: Enjoy a supportive team culture with opportunities for growth and recognition.
- Why this job: Make a real difference in customers' lives while honing your technical skills.
- Qualifications: Practical skills and a passion for customer service are essential.
The predicted salary is between 30832 - 32659 £ per year.
- What You'll Get
- Our salaries vary on experience from £30,832.77 - £32,659.76.
- Working Monday to Friday (working 1 in 3 Saturday's per month).
- We offer 23 days' annual leave plus bank holidays.
Your annual leave entitlement will increase by 1 day after 2 years' service, continuing to grow with length of service up to a maximum of 28 days.
- Company pension scheme.
- Discounts with leading retailers, cinemas, and national brands.
- Employee recognition schemes and celebratory events
- Staff socials, and charity fundraising activities such as the annual Three Peaks Challenge
- Career development and progression opportunities.
- 24/7 GP access for you and members of your household.
- Wellbeing initiatives and Mental Health First Aiders In House
- Make a Difference in Customers' Homes Every Day
At Castelan, we help customers restore and protect the furniture they value most, providing expert support and practical solutions when they need them.
We're looking for a Furniture Technician to join our growing team and play a key role in delivering the high-quality service we're known for.
Working directly in customers' homes, you'll carry out furniture repairs and restoration work while providing a professional and friendly service.
We're seeking a skilled and motivated individual who can quickly integrate into the role and make an immediate contribution.
While full training and support are provided, this is an excellent opportunity for someone looking to build on their existing experience and continue developing their professional skills.
No two days are the same.
You'll travel to different locations, meet a variety of customers, and use your technical skills to resolve issues and bring furniture back to its best condition.
If you take pride in your workmanship, enjoy problem-solving, and are passionate about delivering excellent customer experiences, this could be the perfect opportunity for you.
Location
Covering your designated regions, you'll work independently across a variety of customer homes, delivering expert furniture repairs and restoration services.
As the face of Castelan, you'll provide a professional, friendly, and reassuring experience, helping customers resolve furniture issues with confidence and care.
If you're practical, customer-focused, keen to learn, and take pride in delivering high-quality workmanship, this is an excellent opportunity to develop your skills within a supportive and growing team.
- What You'll Be Doing
- Visiting customers to assess and repair upholstery, leather, wooden furniture and related items
- Diagnosing faults and carrying out professional repairs to a consistently high standard
- Completing accurate reports and submitting information promptly
- Working towards first-visit resolution and quality targets
- Promoting furniture care products where appropriate
- Maintaining company tools, equipment and vehicle to a professional standard
- Sharing feedback and suggestions that help drive continuous improvement
For the Job description about the position, please visit: https://jobdescriptions. castelangroup. com/
Why Join Castelan?
At Castelan, we're passionate about delivering exceptional customer experiences, and that starts with our people.
We're a growing, award-winning business that works with leading retailers, insurers, and manufacturers across the UK.
While we're proud of our reputation in the industry, what really sets us apart is our culture.
We believe in recognising talent, celebrating success, and creating opportunities for people to develop their careers.
Whether you are joining us with years of experience or looking for your next challenge, you'll be supported by a team that values collaboration, continuous improvement, and putting customers first.
If you are looking for more than just a job and want to be part of a business where your contribution genuinely matters, Castelan could be the perfect place for you.
Ready to Join Us?
At Castelan, we believe great people make great businesses.
If you're ready to join a company that values your ideas, invests in your development, and celebrates your success, we'd love to welcome you to our team.
Please note: Unfortunately, we are unable to offer visa sponsorship for this role.
#J-18808-Ljbffr
Furniture Technician in Poole employer: Castelan Group
At Castelan Group, we pride ourselves on being an excellent employer by fostering a supportive and collaborative work culture where every team member's contribution is valued. Our commitment to employee growth is evident through ongoing training and development opportunities, ensuring that you can thrive in your role as a Warranty Claims Handler. Located in a vibrant area, we offer a dynamic environment that celebrates success and encourages a strong sense of community among colleagues.
StudySmarter Expert Advice🤫
We think this is how you could land Furniture Technician in Poole
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Furniture Technician in Poole
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch Castelan Group's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at Castelan Group. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at Castelan Group
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at Castelan Group.
