At a Glance
- Tasks: Inspect and repair furniture in homes and businesses, ensuring top-notch service.
- Company: Join Castelan, the UK's trusted name in furniture care and repair.
- Benefits: Enjoy a company van, tools, training, and a supportive team environment.
- Other info: Submit your CV and cover letter by 28 August to join our community!
- Why this job: Make a real difference while working independently in a culture of trust and innovation.
- Qualifications: Must be 18+, have a full UK driving licence, and love hands-on problem-solving.
The predicted salary is between 24000 - 36000 £ per year.
- Our salaries vary on experience from £30,832.77 - £32,659.76.
- Working Monday to Friday (working 1 in 3 Saturday's per month).
- We offer 23 days' annual leave plus bank holidays. Your annual leave entitlement will increase by 1 day after 2 years' service, continuing to grow with length of service up to a maximum of 28 days.
- Company pension scheme.
- Discounts with leading retailers, cinemas, and national brands.
- Employee recognition schemes and celebratory events
- Staff socials, and charity fundraising activities such as the annual Three Peaks Challenge
- Career development and progression opportunities.
- 24/7 GP access for you and members of your household.
- Wellbeing initiatives and Mental Health First Aiders In House
What You'll Get
- Our salaries vary on experience from £30,832.77 - £32,659.76.
- Working Monday to Friday (working 1 in 3 Saturday's per month).
- We offer 23 days' annual leave plus bank holidays. Your annual leave entitlement will increase by 1 day after 2 years' service, continuing to grow with length of service up to a maximum of 28 days.
- Company pension scheme.
- Discounts with leading retailers, cinemas, and national brands.
- Employee recognition schemes and celebratory events
- Staff socials, and charity fundraising activities such as the annual Three Peaks Challenge
- Career development and progression opportunities.
- 24/7 GP access for you and members of your household.
- Wellbeing initiatives and Mental Health First Aiders In House
Make a Difference in Customers' Homes Every Day
At Castelan, we help customers restore and protect the furniture they value most, providing expert support and practical solutions when they need them. We're looking for a Furniture Technician to join our growing team and play a key role in delivering the high-quality service we're known for.
Working directly in customers' homes, you'll carry out furniture repairs and restoration work while providing a professional and friendly service. We're seeking a skilled and motivated individual who can quickly integrate into the role and make an immediate contribution. While full training and support are provided, this is an excellent opportunity for someone looking to build on their existing experience and continue developing their professional skills.
No two days are the same. You'll travel to different locations, meet a variety of customers, and use your technical skills to resolve issues and bring furniture back to its best condition. If you take pride in your workmanship, enjoy problem-solving, and are passionate about delivering excellent customer experiences, this could be the perfect opportunity for you.
Location
Covering your designated regions, you'll work independently across a variety of customer homes, delivering expert furniture repairs and restoration services. As the face of Castelan, you'll provide a professional, friendly, and reassuring experience, helping customers resolve furniture issues with confidence and care. If you're practical, customer-focused, keen to learn, and take pride in delivering high-quality workmanship, this is an excellent opportunity to develop your skills within a supportive and growing team.
What You'll Be Doing
- Visiting customers to assess and repair upholstery, leather, wooden furniture and related items
- Diagnosing faults and carrying out professional repairs to a consistently high standard
- Completing accurate reports and submitting information promptly
- Working towards first-visit resolution and quality targets
- Promoting furniture care products where appropriate
- Maintaining company tools, equipment and vehicle to a professional standard
- Sharing feedback and suggestions that help drive continuous improvement
For the Job description about the position, please visit: https://jobdescriptions.castelangroup.com/
Why Join Castelan?
At Castelan, we're passionate about delivering exceptional customer experiences, and that starts with our people. We're a growing, award-winning business that works with leading retailers, insurers, and manufacturers across the UK. While we're proud of our reputation in the industry, what really sets us apart is our culture. We believe in recognising talent, celebrating success, and creating opportunities for people to develop their careers. Whether you are joining us with years of experience or looking for your next challenge, you'll be supported by a team that values collaboration, continuous improvement, and putting customers first. If you are looking for more than just a job and want to be part of a business where your contribution genuinely matters, Castelan could be the perfect place for you.
Ready to Join Us?
At Castelan, we believe great people make great businesses. If you're ready to join a company that values your ideas, invests in your development, and celebrates your success, we'd love to welcome you to our team.
Please note: Unfortunately, we are unable to offer visa sponsorship for this role.
#J-18808-Ljbffr
Furniture Technician employer: Castelan Group
At Castelan Group, we pride ourselves on being a people-first employer, fostering a supportive and dynamic work culture in our Weston-super-Mare office. Our commitment to employee growth is evident through tailored development programmes and clear career progression paths, ensuring that every team member can thrive while contributing to exceptional customer outcomes. With competitive salaries and comprehensive employee support initiatives, we create an environment where talent is nurtured and performance is celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Furniture Technician
✨Tip Number 1
Familiarise yourself with the types of furniture and materials that Castelan works with, such as leather and wood. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of past experiences where you've successfully repaired or restored furniture. Be ready to discuss these scenarios in detail during any conversations with us.
✨Tip Number 3
Network with current or former employees of Castelan if possible. They can provide insights into the company culture and expectations, which can be invaluable when you're trying to make a good impression.
✨Tip Number 4
Prepare questions that reflect your understanding of the role and the company. Asking thoughtful questions during your interview shows that you are engaged and serious about joining our team.
We think you need these skills to ace Furniture Technician
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in furniture repairs, customer service, and any specific skills related to upholstery or leather work. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter:In your cover letter, express your passion for hands-on work and problem-solving. Mention specific experiences that showcase your skills and how they align with Castelan's values of craftsmanship and community.
Showcase Your Customer-Facing Experience:Since the role involves visiting customers, emphasise any previous customer-facing roles you've had. Highlight your professional attitude and ability to communicate effectively with clients.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Furniture Technician.
How to prepare for a job interview at Castelan Group
✨Show Your Passion for Problem-Solving
Make sure to express your love for hands-on work and solving problems during the interview. Share specific examples of past experiences where you successfully fixed furniture or resolved customer issues, as this will demonstrate your suitability for the role.
✨Highlight Your Customer Service Skills
Since the company values a customer-first attitude, be prepared to discuss your previous customer-facing experiences. Talk about how you handled difficult situations and ensured customer satisfaction, as this will show that you align with their values.
✨Demonstrate Attention to Detail
Given the nature of the job, it's crucial to showcase your eagle-eyed attention to detail. You could mention instances where your meticulousness led to successful repairs or improvements, reinforcing your fit for the technician role.
✨Prepare Questions About Company Culture
Research Castelan's culture built on trust, innovation, and mutual respect. Prepare thoughtful questions about team dynamics and growth opportunities, as this shows your genuine interest in becoming part of their community.
