Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage product data and support teams in a fast-paced environment.
- Company: Join a market leader in catering equipment known for innovation and quality.
- Benefits: Enjoy 20 days holiday, pension scheme, and healthcare options.
- Why this job: Kick-start your career with a collaborative team and long-term growth opportunities.
- Qualifications: Strong organisational skills and Excel proficiency required.
- Other info: Perfect for early career professionals eager to make an impact.
The predicted salary is between 28800 - 43200 £ per year.
Social network you want to login/join with:
Are you analytical, organised, and ready to kick-start your career in a thriving support function? We\’re looking for a Product Support Advisor to join a dynamic and forward-thinking team based in Tamworth.
This is a fantastic opportunity to work with a market leader in the catering equipment sector, known for innovation, quality, and customer excellence. As a key part of the team, you\’ll play a crucial role in managing product data, driving the new product introduction process, and supporting internal and external stakeholders.
What You\’ll Be Doing:
- Enhance and maintain accurate product data across digital platforms
- Be the go-to contact for product-related queries from the sales team
- Drive and manage the New Product Request Process
- Support purchasing and cross-functional teams to move the business forward
- Liaise with suppliers and customers to ensure product information is accurate and timely
What We\’re Looking For:
- Strong organisational and planning skills
- Confident communicator with a detail-focused mindset
- Comfortable working in a fast-paced environment
- A good understanding of Excel is essential
- Proactive and deadline-driven approach
What\’s In It For You:
- 20 days holiday bank holidays (option to buy 5 more)
- Company pension scheme (up to 5% matched)
- Healthcare plan options
This role is perfect for someone at the early stages of their career looking to make an impact in a collaborative environment with long-term progression opportunities.
#J-18808-Ljbffr
Product Support Advisor employer: Cast UK
Contact Detail:
Cast UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Support Advisor
✨Tip Number 1
Familiarise yourself with the catering equipment sector. Understanding the products and market trends will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your Excel skills, as this is essential for the role. Consider taking a quick online course or tutorial to ensure you're comfortable with data management and analysis, which will be crucial for managing product data.
✨Tip Number 3
Prepare examples of how you've demonstrated strong organisational and planning skills in previous roles or projects. Being able to articulate these experiences will show that you're ready to thrive in a fast-paced environment.
✨Tip Number 4
Practice your communication skills by engaging in mock interviews or discussions with friends. Being a confident communicator is key for this position, especially when liaising with suppliers and customers.
We think you need these skills to ace Product Support Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the role of a Product Support Advisor. Emphasise your organisational skills, attention to detail, and any experience with product data management or customer support.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific aspects of the job description, such as your ability to manage product data and support stakeholders, to demonstrate your fit for the position.
Highlight Relevant Skills: In your application, clearly outline your proficiency in Excel and any other tools that may be relevant to the role. Provide examples of how you've used these skills in previous roles or projects.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Cast UK
✨Showcase Your Organisational Skills
As a Product Support Advisor, you'll need strong organisational abilities. Be prepared to discuss specific examples of how you've managed tasks or projects in the past, highlighting your attention to detail and planning skills.
✨Demonstrate Your Communication Skills
This role requires confident communication with both internal teams and external stakeholders. Practice articulating your thoughts clearly and concisely, and be ready to explain how you would handle product-related queries from the sales team.
✨Familiarise Yourself with Excel
A good understanding of Excel is essential for this position. Brush up on your Excel skills before the interview, and be ready to discuss how you've used it in previous roles or projects, especially in managing data.
✨Prepare for Fast-Paced Scenarios
The environment is fast-paced, so think about times when you've successfully worked under pressure. Be ready to share examples that demonstrate your proactive approach and ability to meet deadlines while maintaining quality.
