Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our team to provide top-notch technical support and resolve customer issues.
- Company: Be part of a growing business in Wythenshawe, Greater Manchester.
- Benefits: Enjoy a competitive salary, car allowance, and great benefits.
- Why this job: This role offers hands-on experience and the chance to make a real impact on customer satisfaction.
- Qualifications: Experience in technical support and strong problem-solving skills are essential.
- Other info: Work Monday to Friday during typical office hours in a collaborative environment.
The predicted salary is between 28000 - 42000 £ per year.
Technical Support Specialist – £35K to £40K + Company Car/Allowance Location: Wythenshawe Company Car Allowance: £350 per month or a provided vehicle Industry: Technology, Specialist Equipment, ManufacturingAre you a technically skilled problem solver with a passion for customer service and technology ? We’re seeking a Technical Support Specialist to join a leading provider of innovative technology solutions . This is a critical role within the business, offering a fantastic opportunity to work with cutting-edge systems across various industries.We welcome candidates from a diverse technical background , not necessarily from the electronic security industry . If you’ve worked in office printer servicing , hospital/clinic equipment , or manufacturing environments , we’d love to hear from you! About the Company: Our client is a global leader in integrated technology solutions , providing access control , security systems , home automation , and fire alarm systems to businesses and organisations across multiple sectors.With decades of industry experience and a presence in over 90 countries worldwide
Technical Support Specialist employer: Eligo Recruitment
Contact Detail:
Eligo Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Specialist
✨Tip Number 1
Familiarize yourself with the latest hardware and software products relevant to the role. Being knowledgeable about the technologies we use will not only help you in interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Practice your troubleshooting skills by working on common technical issues that customers might face. This hands-on experience will prepare you for real-life scenarios and show us that you can handle the challenges of the job.
✨Tip Number 3
Develop your communication skills, especially in explaining technical concepts to non-technical users. Clear communication is key in a support role, and showcasing this ability can set you apart from other candidates.
✨Tip Number 4
Network with current or former Technical Support Specialists to gain insights into the role and the company culture. Their experiences can provide valuable information that can help you tailor your approach during the application process.
We think you need these skills to ace Technical Support Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in technical support. Focus on your ability to troubleshoot and diagnose issues, as well as any experience with customer service.
Craft a Strong Cover Letter: In your cover letter, emphasize your passion for technology and customer service. Mention specific examples of how you've successfully resolved technical issues in the past.
Showcase Relevant Skills: Clearly list skills that are pertinent to the role, such as familiarity with hardware and software installations, ticket management systems, and any certifications you may have.
Highlight Team Collaboration: Since the role involves working with a team, mention any previous experiences where you collaborated effectively with others, especially in a technical support or sales environment.
How to prepare for a job interview at Eligo Recruitment
✨Show Your Technical Knowledge
Be prepared to discuss your experience with troubleshooting and diagnosing technical issues. Highlight specific examples where you've successfully resolved customer problems, as this will demonstrate your capability in the role.
✨Demonstrate Customer Service Skills
Since the role requires high-level customer service, think of instances where you've gone above and beyond for a customer. Share these stories to showcase your proactive approach and commercial awareness.
✨Familiarize Yourself with the Company’s Products
Research the company’s hardware and software products before the interview. Understanding their offerings will allow you to speak confidently about how you can support customers effectively.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific technical support scenarios. Practice articulating your thought process and problem-solving strategies to show your analytical skills.
