At a Glance
- Tasks: Lead and develop a team of Field Service Engineers across the North.
- Company: Join a well-established service-led business with a focus on people management.
- Benefits: Competitive salary, company car, and opportunities for professional growth.
- Other info: Dynamic role with opportunities to implement new processes and drive improvements.
- Why this job: Make a real impact by driving performance and developing high-performing teams.
- Qualifications: Experience in leading teams and managing performance in a field-based environment.
The predicted salary is between 55000 - 55000 £ per year.
Field Service Manager
£50,000-£55,000 per annum + Company Car
The Opportunity
Are you an experienced people leader with a strong track record of managing geographically dispersed teams and driving operational performance?
We're working with an established service-led business to recruit a Field Service Manager, responsible for leading and developing a team of Field Service Engineers across the North.
This is a strategically focused leadership position, where you will take ownership of regional performance, translating wider business objectives into clear priorities and ensuring your team delivers consistently high standards of service.
Rather than being a technical engineering role, this position is centred around people management, performance improvement and creating a high‑performing regional team.
You'll be responsible for setting expectations, developing individuals, driving accountability and ensuring the region operates effectively in line with the wider business strategy.
About the role
As Regional Service Manager, you'll have overall responsibility for the people, performance and development of your regional engineering team.
Working closely with the wider management team, you'll ensure the regional strategy is effectively implemented, whilst identifying opportunities to improve performance, capability and engagement.
You’ll need to be a visible and proactive leader, capable of building strong relationships with employees in the field, challenging underperformance and developing a culture of accountability, collaboration and continuous improvement.
Key responsibilities
- Take full ownership of the region, providing strategic leadership and direction to a geographically dispersed team of Field Service Engineers.
- Translate wider business objectives and service strategies into clear regional plans, priorities and performance targets.
- Lead, motivate and develop engineers, establishing clear expectations and creating a culture of accountability and high performance.
- Conduct regular 1-2-1s, performance reviews and development discussions, providing coaching, feedback and support.
- Monitor regional and individual performance against KPIs, using management information and performance data to identify trends and drive improvements.
- Recognise strong performance whilst proactively addressing underperformance and implementing improvement plans where required.
- Identify skills gaps, development requirements and succession opportunities across the region.
- Lead the implementation of business initiatives, new processes and changes, ensuring they are effectively embedded within the team.
- Work collaboratively with other Regional Managers and senior stakeholders to share best practice and drive consistency across the wider service operation.
- Maintain strong relationships across the business, working alongside technical, operational and support teams to ensure the region performs effectively.
What we're looking for
- Proven experience leading and developing teams, ideally within a geographically dispersed, field-based or multi‑site environment.
- A strong track record of managing performance, setting expectations and driving improvements across a team.
- Experience translating business strategy into practical plans and objectives at a regional or operational level.
- Confident using KPIs, performance dashboards and management information to measure performance and identify opportunities for improvement.
- A hands‑on, engaging leadership style, with the ability to coach, motivate and develop individuals.
- Comfortable managing challenging conversations, addressing underperformance and holding people accountable.
- Experience leading teams through change and embedding new processes or ways of working.
- Strong communication and stakeholder management skills, with the ability to influence at all levels.
- Commercially aware, with an understanding of how team performance impacts customer experience and wider business results.
- Full UK driving licence and flexibility to travel regularly throughout the designated region.
Importantly, an engineering or technical background is not essential.
We're particularly interested in experienced people leaders who can demonstrate their ability to take ownership of a region, develop a team and consistently improve performance.
About Cast UK
Cast UK is a leading executive consultancy, providing national recruitment solutions to both clients and candidates.
Specialising in HR, Procurement, Buying, Supply Chain, and Logistics, each member of our specialist team has a professional background specific to their recruiting sector.
With this unique insight and knowledge, our consultants are able to place individuals from trainee through to main board.
For more information on Cast UK and a complete list of all of our current vacancies, please visit .
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Field Service Manager - North in Manchester employer: Cast UK Limited
Cast UK Limited is an excellent employer for those looking to thrive in the dynamic world of logistics. With a strong focus on employee growth and development, you will benefit from a supportive work culture that encourages innovation and autonomy. Located in Greater London, the company offers competitive salaries and commission structures, making it an attractive place for ambitious professionals eager to make a significant impact.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Manager - North in Manchester
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Field Service Manager - North at Cast UK Limited!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Cast UK Limited or be willing to refer you for that Field Service Manager - North position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Cast UK Limited who’s on the lookout for their next Field Service Manager - North star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Field Service Manager - North role at Cast UK Limited!
We think you need these skills to ace Field Service Manager - North in Manchester
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Cast UK Limited. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Cast UK Limited
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Cast UK Limited. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
