At a Glance
- Tasks: Support the sales team with admin tasks and customer inquiries in a dynamic environment.
- Company: Join Cast UK, a leading executive consultancy with a vibrant culture.
- Benefits: Enjoy a competitive salary, performance bonuses, and career development opportunities.
- Other info: Comprehensive training provided to help you thrive in your role.
- Why this job: Make an impact while developing your skills in a supportive team.
- Qualifications: Experience in sales support or customer service, strong organisational and communication skills.
The predicted salary is between 29250 - 30000 £ per year.
- National Account Co-ordinator
- Tamworth/Basingstoke
- Permanent/Full Time
- Hybrid
An exciting opportunity has arisen to join a fast-paced National Accounts team, supporting one of the organisation's key accounts.
This varied office-based role will involve providing day-to-day administrative and customer support while working closely with internal departments including purchasing, operations, stock control, and customer service.
The ideal candidate will be highly organised, proactive, and adaptable, with strong attention to detail and the ability to manage multiple priorities in a busy environment.
Strong communication, Excel, and IT skills are essential, alongside a willingness to learn and develop within the role.
Key Responsibilities
- Assist the sales team with daily administrative tasks.
- Manage and process sales orders efficiently.
- Act as the first point of contact for customers, handling inquiries and providing
- excellent customer service.
- Coordinate with internal teams to ensure smooth order fulfilment.
- Maintain accurate records of sales activity and reports.
- Support in the preparation of sales presentations, proposals, and contract
Requirements
- Previous experience in a sales support, administration, or customer service role.
- Strong organisational skills.
- Willingness to learn and develop.
- Ability to manage multiple tasks in a fast-paced environment.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office (Word, Excel, Power Point).
- A proactive attitude and ability to work well in a team.
- Attention to detail and a high level of accuracy.
Why should you apply?
- Competitive salary plus a performance-based bonus.
- Opportunity to work in a vibrant and supportive environment.
- Career development opportunities within a growing company.
- Comprehensive training to help you succeed in your role.
About Cast UK
Cast UK is a leading executive consultancy, providing national recruitment solutions to both clients and candidates.
Specialising in HR, Procurement, Buying, Supply Chain, and Logistics, each member of our specialist team has a professional background specific to their recruiting sector.
With this unique insight and knowledge, our consultants are able to place individuals from trainee through to main board.
For more information on Cast UK and a complete list of all of our current vacancies, please visit
National Account Co-ordinator in Tamworth employer: Cast UK Limited Careers
At Cast UK, we pride ourselves on being an excellent employer, offering a supportive and collaborative work culture that fosters professional growth for IT 1st Line Support professionals. Located in Theale, our team enjoys competitive salaries, exposure to diverse technologies, and opportunities for career advancement within a leading multi-site organisation. Join us to develop your technical skills while providing high-quality IT support in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land National Account Co-ordinator in Tamworth
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Cast UK Limited Careers. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Cast UK Limited Careers before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace National Account Co-ordinator in Tamworth
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Cast UK Limited Careers:Your cover letter is your chance to shine! Tell us why you want to work at Cast UK Limited Careers specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Cast UK Limited Careers!
How to prepare for a job interview at Cast UK Limited Careers
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
