Senior Customer Experience Executive Manchester | £35,000 - £40,000 CAST UK is delighted to be recruiting on behalf of a leading national organisation for an experienced Senior Customer Experience Executive to join its growing customer-focused team. This is a fantastic opportunity for someone with strong customer relationship, account management or commercial experience who enjoys building long-term partnerships, identifying opportunities and delivering tangible value for customers. You will take ownership of a portfolio of customers, acting as a key point of contact between the customer and internal teams. Working collaboratively across sales, supply chain, operations and other functions, you will ensure contractual requirements are delivered while continually looking for opportunities to improve service, strengthen relationships and drive growth. The Role Manage and develop strong relationships with a portfolio of customers. Act as the voice of the customer , ensuring their needs and expectations are understood internally. Support the delivery of customer business plans and identify opportunities for growth. Manage customer queries, expectations and commercial requirements. Lead regular customer meetings, taking ownership of actions and ensuring effect...
Senior Customer Experience Executive employer: Cast UK Limited Careers
At Cast UK, we pride ourselves on being an excellent employer, offering a supportive and collaborative work culture that fosters professional growth for IT 1st Line Support professionals. Located in Theale, our team enjoys competitive salaries, exposure to diverse technologies, and opportunities for career advancement within a leading multi-site organisation. Join us to develop your technical skills while providing high-quality IT support in a dynamic environment.
