Client Services Manager - Fund Administration (Alternative/Private Funds) - CassonX
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Client Services Manager - Fund Administration (Alternative/Private Funds) - CassonX

Client Services Manager - Fund Administration (Alternative/Private Funds) - CassonX

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
Apply now
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At a Glance

  • Tasks: Manage client relationships and ensure top-notch fund administration services.
  • Company: Join a global leader in Fund Services, specialising in Private Equity and Hedge Funds.
  • Benefits: Enjoy growth opportunities, potential leadership roles, and a supportive work culture.
  • Why this job: Be part of an exciting growth story with a chance to shape your career.
  • Qualifications: Experience in Fund Administration or client servicing is preferred; operations background considered.
  • Other info: CassonX values diversity and encourages all applicants to apply.

The predicted salary is between 36000 - 60000 £ per year.

CassonX are delighted to be exclusively recruiting for this global Fund Services provider who specialises in supporting Private Equity, Hedge Fund and Crypto Fund Administration. Their UK office is relatively small, and this boasts fabulous opportunity for someone to join them at the early stages, where you will have the chance to grow with the company, but also so will your career and the chance to move into a leadership role in the future.

To be considered for this role, CassonX are looking to identify someone who has Fund Administration experience in Financial Services and preferably in the Alternative/Private Fund space (i.e. hedge/PE/crypto funds). You will come from another client servicing type role in a fund administrator; if not, the client is willing to take someone from a NAV focused Operations role and move you into a more client servicing position with them. Preference will be given to those who have worked in a company where you have had to liaise with colleagues in other internal locations, with a keen understanding of business processes, accounting, and allocation systems.

As they look to continue to expand their business in the United Kingdom, they require a new addition in the global Client Services team to not only deliver the award-winning services that their clients can depend upon, but to be part of the growth story. You will understand and communicate clients’ needs with various business functions, operational and support teams, and ensure quality checks are done before releasing any NAV to the client. This includes client relationship management for fund administration and transfer agency clients, negotiate and manage service level agreements (SLAs), integration of new clients and coordination of new launches for existing clients, and lead operations due diligence reviews and client visits.

A very detailed job description is available to those who submit a relevant CV.

CassonX Limited are committed to providing fair employment opportunities to all applicants. We encourage anyone to apply, regardless of their background, and promote a fair and inclusive recruitment process based on merit. If you require any assistance throughout the interview process to improve your experience, kindly let us know.

Client Services Manager - Fund Administration (Alternative/Private Funds) - CassonX employer: CassonX

CassonX is an exceptional employer, offering a unique opportunity to join a growing global Fund Services provider in a supportive and collaborative UK office environment. With a strong focus on employee development, you will have the chance to advance your career into leadership roles while working alongside a brilliant team dedicated to delivering award-winning client services. The company promotes a fair and inclusive culture, ensuring that all employees feel valued and empowered to contribute to the exciting growth story of the business.
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Contact Detail:

CassonX Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Services Manager - Fund Administration (Alternative/Private Funds) - CassonX

✨Tip Number 1

Familiarise yourself with the specific fund administration processes and terminology used in private equity, hedge funds, and crypto funds. This knowledge will not only help you understand the role better but also demonstrate your commitment and expertise during discussions.

✨Tip Number 2

Network with professionals in the fund administration sector, especially those who have experience in client services roles. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights into the company culture at CassonX.

✨Tip Number 3

Prepare to discuss your previous experiences in client servicing and how they relate to fund administration. Be ready to share specific examples of how you've successfully managed client relationships and navigated complex operational challenges.

✨Tip Number 4

Research CassonX's recent projects and achievements in the fund administration space. Being knowledgeable about their work will allow you to tailor your conversations and show genuine interest in contributing to their growth story.

We think you need these skills to ace Client Services Manager - Fund Administration (Alternative/Private Funds) - CassonX

Fund Administration Experience
Client Relationship Management
Understanding of Financial Services
Knowledge of Alternative/Private Funds
Operational Due Diligence
Service Level Agreement (SLA) Management
Communication Skills
Attention to Detail
Problem-Solving Skills
Team Collaboration
Business Process Understanding
Accounting Knowledge
Client Integration Coordination
Project Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your relevant experience in Fund Administration, particularly in the Alternative/Private Fund space. Emphasise any client servicing roles and your understanding of business processes, accounting, and allocation systems.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific experiences that align with the job description, such as liaising with internal teams or managing service level agreements (SLAs).

Highlight Key Skills: In your application, focus on key skills that are essential for the Client Services Manager role, such as client relationship management, operational due diligence, and the ability to communicate effectively with various business functions.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or inconsistencies. A polished application reflects your attention to detail, which is crucial in the financial services industry.

How to prepare for a job interview at CassonX

✨Showcase Your Fund Administration Experience

Make sure to highlight your previous experience in fund administration, especially within the alternative/private fund space. Be prepared to discuss specific examples of how you've managed client relationships and navigated complex business processes.

✨Understand the Company’s Services

Research CassonX and their services thoroughly. Familiarise yourself with their approach to private equity, hedge funds, and crypto fund administration. This will help you demonstrate your genuine interest in the role and the company during the interview.

✨Prepare for Client Relationship Scenarios

Think of scenarios where you've successfully managed client relationships or resolved conflicts. Be ready to discuss how you would handle various situations that may arise in a client servicing role, particularly in relation to service level agreements and operational due diligence.

✨Ask Insightful Questions

Prepare thoughtful questions to ask at the end of the interview. Inquire about the company's growth plans, team dynamics, and how they measure success in client services. This shows your enthusiasm for the role and helps you assess if it's the right fit for you.

Client Services Manager - Fund Administration (Alternative/Private Funds) - CassonX
CassonX
Apply now
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  • Client Services Manager - Fund Administration (Alternative/Private Funds) - CassonX

    London
    Full-Time
    36000 - 60000 £ / year (est.)
    Apply now

    Application deadline: 2027-03-31

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    CassonX

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