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- Tasks: Manage client relationships and ensure top-notch service delivery in fund administration.
- Company: Join a global leader in Fund Services, specialising in Private Equity, Hedge Funds, and Crypto.
- Benefits: Enjoy growth opportunities, potential leadership roles, and a supportive work culture.
- Why this job: Be part of a dynamic team, contribute to exciting projects, and shape your career path.
- Qualifications: Experience in Fund Administration or client servicing roles is preferred; operations background considered.
- Other info: Inclusive hiring practices; all backgrounds are encouraged to apply.
The predicted salary is between 43200 - 72000 £ per year.
CassonX are delighted to be exclusively recruiting for a global Fund Services provider who specialises in supporting Private Equity, Hedge Fund and Crypto Fund Administration. Their UK office is relatively small, offering a fabulous opportunity for someone to join them at the early stages, where you will have the chance to grow with the company and advance your career into a leadership role in the future.
To be considered for this role, CassonX are looking to identify someone who has Fund Administration experience in Financial Services, preferably in the Alternative/Private Fund space (e.g., hedge/PE/crypto funds). You will come from another client servicing type role in a fund administrator; however, the client is willing to consider candidates from a NAV focused Operations role and transition them into a more client servicing position.
Preference will be given to those who have worked in a company where they have had to liaise with colleagues in other internal locations, with a keen understanding of business processes, accounting, and allocation systems.
As they look to continue to expand their business in the United Kingdom, they require a new addition to the global Client Services team to deliver the award-winning services that their clients can depend upon and to be part of the growth story. You will understand and communicate clients’ needs with various business functions, operational and support teams, and ensure quality checks are done before releasing any NAV to the client.
This includes:
- Client relationship management for fund administration and transfer agency clients
- Negotiating and managing service level agreements (SLAs)
- Integration of new clients and coordination of new launches for existing clients
- Leading operations due diligence reviews and client visits
CassonX Limited are committed to providing fair employment opportunities to all applicants. We encourage anyone to apply, regardless of their background, and promote a fair and inclusive recruitment process based on merit. If you require any assistance throughout the interview process to improve your experience, kindly let us know.
Client Services Manager – Fund Administration (Alternative/Private Funds) employer: CassonX
Contact Detail:
CassonX Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Manager – Fund Administration (Alternative/Private Funds)
✨Tip Number 1
Familiarise yourself with the specific fund administration processes related to private equity, hedge funds, and crypto funds. Understanding these nuances will help you stand out during discussions and demonstrate your expertise in the field.
✨Tip Number 2
Network with professionals already working in client services roles within fund administration. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights into the company culture and expectations.
✨Tip Number 3
Prepare to discuss your experience in liaising with internal teams and managing client relationships. Be ready to provide examples of how you've successfully navigated complex situations and ensured client satisfaction in previous roles.
✨Tip Number 4
Research the company’s recent developments and growth plans in the UK market. Showing that you are informed about their business strategy will demonstrate your genuine interest in the role and how you can contribute to their success.
We think you need these skills to ace Client Services Manager – Fund Administration (Alternative/Private Funds)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in fund administration, particularly in the alternative/private fund space. Use specific examples that demonstrate your client servicing skills and understanding of business processes.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your enthusiasm for the role and the company. Mention how your background aligns with their needs and your eagerness to contribute to their growth story.
Highlight Relevant Skills: In your application, emphasise skills such as client relationship management, negotiation of service level agreements, and operational due diligence. These are key aspects of the role and will show you understand what is required.
Showcase Your Understanding of the Industry: Demonstrate your knowledge of the fund administration sector, especially regarding private equity, hedge funds, and crypto funds. This can set you apart from other candidates and show your genuine interest in the field.
How to prepare for a job interview at CassonX
✨Showcase Your Fund Administration Experience
Make sure to highlight your previous experience in fund administration, especially within the alternative/private fund space. Be prepared to discuss specific examples of how you've managed client relationships and navigated complex operational processes.
✨Demonstrate Your Understanding of Business Processes
Familiarise yourself with the key business processes relevant to fund administration. During the interview, articulate how your understanding of accounting and allocation systems can contribute to the company's success and client satisfaction.
✨Prepare for Client Relationship Management Questions
Expect questions about how you would handle client interactions and manage service level agreements (SLAs). Think of scenarios where you've successfully negotiated or resolved issues with clients, as this will showcase your client servicing skills.
✨Express Your Interest in Growth Opportunities
Since the company is looking for someone to grow with them, express your enthusiasm for career development. Discuss your long-term goals and how you see yourself evolving into a leadership role within the organisation.
