At a Glance
- Tasks: Assist customers, promote products, and achieve sales targets in a vibrant retail environment.
- Company: Join Cass Art, a leading art supplies retailer known for creativity and quality.
- Benefits: Enjoy flexible hours, a dynamic team atmosphere, and employee discounts on art supplies.
- Why this job: Be part of a creative community, enhance your customer service skills, and make an impact.
- Qualifications: Retail experience, strong communication skills, and a passion for art are essential.
- Other info: This role is 20 hours per week, perfect for students looking to gain experience.
Our Retail Sales Assistants contribute to the success and smooth running of our stores through providing assistance and excellent customer service to the customers of Cass Art Shops. Effectively working as an ambassador of the Cass Art brand and that of our business partners whose supplies are sold in our stores, to achieve and exceed sales targets set.
This role covers 20 hours per week.
Key Accountabilities & Responsibilities(include But Are Not Limited To)
- Assist customers with any queries relating to goods in store and their purchase.
- Promote and highlight Cass Art commercial campaigns.
- Work to achieve and exceed sales targets set.
- Operate the till and accurately handle cash/credit/debit and other method of payment transactions.
- Develop a good knowledge and understanding of products sold by Cass Art.
- Contribute to general store safety through ensuring that all health & safety procedures are effectively carried out and reporting any concerns to the Store Manager/Manager on duty.
- Assist in the receipt of deliveries; unpacking and re-shelving or storing stock, ensuring all stock is safely stored and easily accessible in line with health and safety and merchandising guidelines.
- Follow the guidelines presented by the Merchandising team, Visual Merchandising and marketing team re: how products should be presented in store.
Desired Knowledge Skills & Experience
- Experience working in retail in a customer service capacity
- Good organisation skills
- Flexible approach to working hours
- Experience using POS machinery-till points
- Proactive with a positive can-do attitude
- Committed, enthusiastic and energetic
- Excellent verbal and written communication skills.
- Affinity with the Cass Art brands and products
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Retail Sales Assistant employer: Cass Art
Contact Detail:
Cass Art Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant
✨Tip Number 1
Familiarise yourself with the Cass Art brand and its products. Visit their stores, explore their website, and engage with their social media to understand their offerings and customer base better.
✨Tip Number 2
Showcase your customer service skills in your interactions. Whether it's through networking or during the interview process, demonstrate how you've successfully assisted customers in previous roles.
✨Tip Number 3
Prepare to discuss your experience with POS systems. If you have used similar technology before, be ready to explain how you handled transactions and managed cash flow effectively.
✨Tip Number 4
Exhibit a proactive attitude during your application process. Show enthusiasm for the role and the brand, and be prepared to suggest ideas on how you could contribute to achieving sales targets.
We think you need these skills to ace Retail Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Retail Sales Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant retail experience, customer service skills, and any specific achievements. Use bullet points for clarity and focus on quantifiable results where possible.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Cass Art brand and explain why you would be a great fit for the team. Mention specific examples of your past experiences that demonstrate your customer service skills and ability to meet sales targets.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Cass Art
✨Show Your Passion for Art
Make sure to express your enthusiasm for the Cass Art brand and its products during the interview. Share any personal experiences or projects that highlight your affinity with art, as this will demonstrate your genuine interest in the role.
✨Prepare for Customer Scenarios
Think of common customer queries you might encounter in a retail environment and prepare your responses. Practising how you would assist customers effectively will show your readiness to provide excellent service.
✨Highlight Your Retail Experience
Be ready to discuss your previous retail experience, especially in customer service roles. Use specific examples to illustrate how you've successfully handled transactions, met sales targets, or resolved customer issues.
✨Demonstrate Team Spirit
Since the role involves working closely with others, emphasise your ability to collaborate and contribute positively to a team. Share examples of how you've worked well with colleagues in past roles to achieve common goals.