At a Glance
- Tasks: Lead a dynamic team in a vibrant retail environment and drive sales success.
- Company: Join a unique shopping destination at Coal Drops Yard, Kings Cross.
- Benefits: Competitive pay, staff discounts, and opportunities for career growth.
- Other info: Work in a creative atmosphere with a focus on teamwork and innovation.
- Why this job: Be part of an exciting new store and shape customer experiences.
- Qualifications: Retail management experience and strong customer service skills.
The predicted salary is between 25000 - 30000 £ per year.
We are looking for an Assistant Manager to join our new store team. Coal Drops Yard at Kings Cross is a unique shopping and dining destination home to more than 50 shops, restaurants, and bars. This store will be a blend of our best products and some welcome new stationary trend additions.
As Assistant Manager you will be working as an integral part of the company’s retail management function. Working with the Store Manager you will be responsible for the day-to-day running of the shop floor, together with direct line management responsibility for all Retail Sales Assistants, Key Holders and Supervisors. You will also assist the Store Manager with the monitoring of store sales, contributing to ideas and strategies to strive to exceed sales targets set.
Key Accountabilities & Responsibilities:
- Developing an effective Cass Art sales and customer service culture, leading the team to ensure sales targets are reached and maximum customer satisfaction.
- Team management including recruitment, rotas, grievance issues and discipline.
- Overseeing and coordinating the daily cash reconciliation and banking procedures for the store.
- Maintaining merchandising and housekeeping standards.
- Maintaining effective communication with Head Office as necessary.
- Assist in the inductions and training of all store staff.
Desired Knowledge Skills & Experience:
- Retail management experience.
- Excellent customer service skills.
- Commercial awareness.
- Sound working knowledge of Microsoft Office Suite.
- Numerate and analytical.
- Excellent verbal and written communication skills.
- Self-driven, sales orientated.
- Reliable, flexible and tolerant.
- Highly organised and motivated.
Assistant Manager in New London employer: Cass Art
At Cass Art, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters creativity and collaboration in the heart of Coal Drops Yard, Kings Cross. Our commitment to employee growth is evident through comprehensive training programmes and opportunities for advancement within our dynamic retail environment. Join us to be part of a passionate team dedicated to delivering outstanding customer experiences while enjoying the unique atmosphere of one of London's most exciting shopping destinations.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in New London
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your responses to common interview questions, but keep it natural. We want you to sound confident and authentic, so don’t just memorise answers. Think about how your past experiences relate to the Assistant Manager role and be ready to share those stories.
✨Tip Number 3
Dress the part! Make sure your outfit reflects the vibe of the store. Looking sharp shows that you care about the position and are ready to represent the brand well.
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a simple way to express your appreciation for the opportunity and reiterate your enthusiasm for the role. Plus, it keeps you fresh in their minds!
We think you need these skills to ace Assistant Manager in New London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your retail management experience and any relevant achievements that show you can lead a team effectively.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for the Assistant Manager role. Share specific examples of how you've exceeded sales targets or improved customer satisfaction in previous roles.
Showcase Your Communication Skills:Since excellent verbal and written communication skills are key, ensure your application is clear and well-structured. This is your chance to demonstrate your ability to communicate effectively right from the start!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role as quickly as possible!
How to prepare for a job interview at Cass Art
✨Know the Company Inside Out
Before your interview, make sure you research the company thoroughly. Understand its values, products, and the unique shopping experience it offers at Coal Drops Yard. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll be leading a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your ability to motivate others and drive sales, as this is crucial for the role.
✨Demonstrate Your Customer Service Expertise
Be ready to discuss how you've provided excellent customer service in previous roles. Think of specific instances where you went above and beyond to ensure customer satisfaction. This will resonate well with the company's focus on developing a strong sales and customer service culture.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the store's goals, team dynamics, and how success is measured. This shows that you're not just interested in the job, but also in contributing to the company's future.
