At a Glance
- Tasks: Lead and inspire your team to smash sales targets and enhance customer satisfaction.
- Company: Join a vibrant retail company with a focus on creativity and teamwork.
- Benefits: Competitive salary, career growth opportunities, and a supportive work environment.
- Other info: Exciting opportunity to shape the future of our Edinburgh store.
- Why this job: Make a real impact in a dynamic store while developing your leadership skills.
- Qualifications: Retail management experience and a passion for inspiring others.
The predicted salary is between 27900 - 34100 £ per year.
Job Description
As Manager of our Edinburgh store you will be working as an integral part of the company retail management function.
You will lead and inspire your team to achieve and exceed sales and profit targets as well as assist in growing the business through compliance and operational excellence as well as utilising your business acumen and commercial flair.
- Key Accountabilities & Responsibilities(include but are not limited to)
- Develop an effective Cass Art sales and customer service culture, leading the team to ensure sales targets are reached and maximum customer satisfaction.
- Clearly and concisely communicate the business, and store objectives to the team to ensure they remain well informed of business and company activity and of their required contribution to those goals and targets.
- Develop a positive and empowering working environment resulting in team retention and a reduction in employee turnover.
- Conduct regular performance reviews, in line with company policy, to set objectives, KPI's and provide coaching and support to deliver results from your team.
- Coordinate the retail inductions/training of all new team members.
- Utilise all company initiatives and incentives to drive sales performance and Store standards.
- Effectively manage the P&L controllable cost within allocated budget in order to affect a profitable performance for the store.
- Oversee and coordinate the daily cash reconciliation and banking procedures for the store.
- Understand the local market conditions through competitor visits, with the purpose of making appropriate and innovative recommendations to drive the business forward.
- Desired Knowledge Skills & Experience
- Retail management experience
- Proven track record of exceeding sales and profit targets through inspirational leadership, coaching, business development and customer service.
- P&L management experience.
- Self- driven and results orientated.
- Numerate and analytical
- Sound working knowledge of Microsoft Office Suite.
- Energy, enthusiasm and passion.
- Excellent verbal, written and interpersonal communication skills.
- Commercially savvy with strong business acumen and market awareness.
Store Manager in Dunfermline employer: Cass Art
As a Retail Shops Manager in our vibrant Manchester store, you will be part of a dynamic team that values innovation and excellence. We offer a supportive work culture that encourages personal and professional growth, alongside competitive benefits and opportunities to make a real impact in the retail sector. Join us to lead a passionate team and thrive in an environment that celebrates success and fosters collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager in Dunfermline
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Cass Art, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Cass Art!
We think you need these skills to ace Store Manager in Dunfermline
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Cass Art, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Cass Art and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Cass Art that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Cass Art
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
