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- Tasks: Support e-trading applications and troubleshoot real-time issues with traders.
- Company: Join a leading global trading floor known for innovation and performance.
- Benefits: Enjoy hybrid work flexibility and a vibrant team culture.
- Why this job: Be part of a high-impact role in a fast-paced, revenue-generating environment.
- Qualifications: Experience in Linux, SQL, and scripting; knowledge of FX products is a plus.
- Other info: Work closely with top technologists and contribute to automation efforts.
The predicted salary is between 43200 - 72000 £ per year.
Are you looking to take on a high-impact role at the heart of a leading global trading floor? We’re looking for a seasoned eFX Application Support Analyst to join a dynamic front office team embedded directly with traders and sales in a fast-paced environment.
What You’ll Do:
- Provide Level 1–3 support for a suite of e-trading applications in FX, Fixed Income, and Commodities
- Work shoulder-to-shoulder with traders, handling real-time pricing, trade flow, and latency issues
- Troubleshoot FIX connectivity, API issues, and low-latency server-side problems
- Liaise directly with developers and vendors to resolve high-priority incidents
- Contribute to automation efforts using Python, Bash, or Shell scripting
What You’ll Bring:
- Strong experience in Linux, SQL, and scripting (Python, Shell, or Perl)
- Working knowledge of FIX protocols, market data flows, and front-office trade lifecycles
- Familiarity with FX products (spot, forwards, options) and E-Trading environments
- Comfort navigating production support environments – think outages, latency, pricing anomalies
- Previous exposure to tools such as Bloomberg, FXAll, Broadway is a plus
- KDB knowledge is a big plus
Who You Are:
- Proven background in front-office application support, ideally in eFX or electronic trading
- Comfortable on a trading floor – proactive, calm under pressure, and able to “own” an issue from alert to resolution
- Strong communicator and collaborator, both with internal stakeholders and external vendors
Why Join:
- Embedded with a high-performing front office team generating record-breaking revenue in Europe
- Work alongside leading technologists and quant developers in a low-latency trading setup
- Hybrid flexibility with a dynamic team culture
E-Trading Support Engineer employer: Caspian One
Contact Detail:
Caspian One Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land E-Trading Support Engineer
✨Tip Number 1
Familiarise yourself with the specific e-trading applications mentioned in the job description. Understanding how these platforms operate will give you an edge during discussions with the team and show your genuine interest in the role.
✨Tip Number 2
Brush up on your knowledge of FIX protocols and market data flows. Being able to speak confidently about these topics will demonstrate your technical expertise and readiness to tackle the challenges of the role.
✨Tip Number 3
Network with professionals already working in eFX or electronic trading environments. Engaging with them can provide valuable insights into the role and may even lead to referrals, increasing your chances of landing the job.
✨Tip Number 4
Prepare for potential scenario-based questions that assess your problem-solving skills under pressure. Think of examples from your past experiences where you successfully resolved issues in a fast-paced environment, as this will highlight your suitability for the role.
We think you need these skills to ace E-Trading Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in e-trading support, particularly with FX, Fixed Income, and Commodities. Emphasise your skills in Linux, SQL, and any scripting languages you know, such as Python or Shell.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to handle real-time trading issues and your familiarity with FIX protocols and market data flows.
Showcase Problem-Solving Skills: Provide examples in your application of how you've successfully resolved high-priority incidents in previous roles. Highlight your ability to troubleshoot connectivity and latency issues effectively.
Highlight Team Collaboration: Since the role involves working closely with traders and developers, mention any past experiences where you collaborated with different teams. Showcase your communication skills and your ability to remain calm under pressure.
How to prepare for a job interview at Caspian One
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Linux, SQL, and scripting languages like Python or Shell. Highlight specific projects where you've used these skills, especially in relation to e-trading applications.
✨Understand the Trading Environment
Familiarise yourself with FX products and the e-trading landscape. Being able to speak knowledgeably about market data flows and front-office trade lifecycles will impress your interviewers.
✨Demonstrate Problem-Solving Abilities
Prepare examples of how you've handled real-time issues in a trading environment. Discuss your approach to troubleshooting FIX connectivity or latency problems, showcasing your calmness under pressure.
✨Communicate Effectively
Strong communication is key in this role. Practice articulating complex technical concepts clearly, as you'll need to liaise with traders, developers, and vendors. Show that you can collaborate effectively with various stakeholders.
