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- Tasks: Join a dynamic team providing application support for Murex in a fast-paced trading environment.
- Company: A leading global financial institution with a strong reputation in the trading sector.
- Benefits: Enjoy a competitive salary, annual bonus, and hybrid work options after onboarding.
- Why this job: Gain direct exposure to traders and contribute to critical business operations in finance.
- Qualifications: Experience with Murex, Linux/Unix, SQL, and front-office trading is essential.
- Other info: Shift-based hours with opportunities for automation and tooling improvements.
The predicted salary is between 85000 - 115000 £ per year.
A leading global financial institution is seeking a Murex Support Analyst to join its London trading floor team, providing front-to-back support across FX, FX Options, and Commodities. This is a key role within a high-performing, front-office-aligned production support function, with direct exposure to traders and a critical contribution to business continuity and platform stability.
The successful candidate will join a small, agile team responsible for both functional and technical aspects of application support, working across two instances of Murex (v2.11 and v3.1). This includes incident resolution, root cause analysis, server-side troubleshooting, and engagement with global teams on system enhancements and migrations—including the move toward Murex Cloud (MX.3 SaaS).
Key Responsibilities:- Provide Level 2/3 application support for Murex environments (FX, FX Options, Commodities)
- Investigate and resolve technical, functional, and infrastructure-related issues
- Support the full trade lifecycle, including pricing, PnL, and risk modules
- Collaborate directly with front-office traders and business stakeholders
- Perform application restarts, log analysis, and server-level diagnostics
- Participate in weekend and on-call support (ad hoc, with future move to rota)
- Contribute to automation and tooling improvements
- Must have front-office exposure, proven experience interacting with Traders.
- Proven experience supporting Murex (v2.11 and/or v3.1) in a production environment
- Strong working knowledge of Linux/Unix and SQL
- Understanding of FX and Commodities trade lifecycles
- Hands-on experience with monitoring tools (e.g. Splunk, Grafana, ITRS)
- Scripting skills in Python or Shell
- Location: London – onsite required initially; hybrid available post onboarding
- Working Hours: Shift-based (7am–3pm / 9am–5pm)
- Compensation: £100,000–£110,000 base + annual bonus
- Permanent, full-time position
Application Support Specialist employer: Caspian One
Contact Detail:
Caspian One Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support Specialist
✨Tip Number 1
Familiarise yourself with Murex, especially versions 2.11 and 3.1. Understanding the nuances of these platforms will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Brush up on your Linux/Unix and SQL skills, as these are crucial for troubleshooting and resolving issues. Consider doing some hands-on practice or online courses to solidify your knowledge.
✨Tip Number 3
Network with professionals in the finance and trading sectors, particularly those who work with Murex. Engaging with them can provide insights into the role and may even lead to referrals.
✨Tip Number 4
Prepare to discuss your experience with front-office trading environments. Be ready to share specific examples of how you've interacted with traders and supported their needs in previous roles.
We think you need these skills to ace Application Support Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in application support, particularly with Murex and front-office trading. Use specific examples that demonstrate your technical skills and familiarity with FX and Commodities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the financial industry. Mention your hands-on experience with Murex and how you can contribute to the team's success, especially in incident resolution and collaboration with traders.
Highlight Technical Skills: In your application, emphasise your proficiency in Linux/Unix, SQL, and any monitoring tools you've used. If you have scripting skills in Python or Shell, make sure to include those as well, as they are crucial for this role.
Showcase Problem-Solving Abilities: Provide examples of past experiences where you successfully resolved technical issues or improved processes. This will demonstrate your capability to handle the responsibilities outlined in the job description.
How to prepare for a job interview at Caspian One
✨Show Your Front-Office Experience
Make sure to highlight any previous experience you have working directly with traders. Discuss specific instances where your support made a difference in their operations, as this role requires strong interaction with front-office teams.
✨Demonstrate Technical Proficiency
Be prepared to discuss your hands-on experience with Murex, especially versions 2.11 and 3.1. Familiarise yourself with common issues and solutions related to these systems, as well as your knowledge of Linux/Unix and SQL.
✨Understand the Trade Lifecycle
Brush up on your understanding of FX and Commodities trade lifecycles. Be ready to explain how you can support various modules like pricing and PnL, as this knowledge is crucial for the role.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills. Think of examples where you've resolved technical issues or improved processes, particularly in high-pressure environments, as this will showcase your ability to contribute to business continuity.
