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- Tasks: Lead night cleaning operations in luxury hotels, ensuring top-notch service and presentation.
- Company: Join Casna, a trusted partner to London's prestigious 5-star hotels.
- Benefits: Enjoy a competitive salary, company vehicle, and exclusive staff discounts.
- Why this job: Make an impact in luxury hospitality while leading a dedicated team.
- Qualifications: Experience in luxury hospitality and strong leadership skills required.
- Other info: Permanent role with excellent career growth and training opportunities.
The predicted salary is between 50000 - 50000 £ per year.
Pay: £50,000.00 per year
Schedule: Night shifts 5 days in / 2 days off
Job Type: Full-time, Permanent
Work Location: In person, Central London
Casna is a trusted partner to London's most prestigious 5-star hotels and properties. We are recruiting an experienced Night Area Manager to oversee cleaning operations across multiple sites, ensuring our teams consistently deliver a World-Class service. This position covers all front and back of house areas and requires a strong leader who understands the standards of luxury hospitality and night-time operations.
What You’ll Be Doing
- Lead and manage night cleaning operations across multiple 5-star properties, ensuring exceptional presentation and service.
- Supervise, mentor, and support supervisors and operatives, including training, performance management, and guidance.
- Build and maintain strong relationships with client management teams through professionalism, communication, and responsiveness.
- Conduct regular quality checks and audits to uphold world-class standards and identify improvement opportunities.
- Manage staffing levels, cleaning schedules, and resource allocation to ensure efficiency without compromising quality.
- Ensure full compliance with health and safety regulations, maintaining a safe, well-organised work environment.
- Act as the key point of contact for operational issues, last-minute adjustments, and urgent requests.
We’re Looking For
- Experience in luxury hospitality (5-star hotel, high-end facilities, or similar).
- Strong leadership skills with the ability to motivate and coordinate teams across multiple locations.
- Excellent communication and interpersonal skills, confident in dealing with clients and team members.
- Previous experience working night shifts is highly preferred.
- Exceptional attention to detail and a commitment to delivering world-class standards.
- Problem-solving mindset with the ability to make fast and effective decisions.
- Full, valid UK driving license with a clean record (regular travel between sites required).
What We Offer
- Permanent, full-time contract (45 hours per week).
- Shift pattern: 5 days IN / 2 days OFF.
- Company vehicle for travel between client sites.
- Access to the Casna Leadership Academy.
- Flexible access to earned wages.
- Exclusive staff discounts.
- Uniform allowance.
- Company pension.
- Company events.
Why Join Casna?
This role offers the opportunity to lead with impact, elevate operational standards, and work at the heart of luxury hospitality. You’ll be part of a dedicated team committed to service excellence. Casna is an equal opportunities employer. All applicants must have the legal right to work in the UK. Visa sponsorship is not available.
Application question(s): Have you ever worked night shift before?
Experience: management experience in hotels: 3 years (preferred)
Licence/Certification: UK Driving License (required)
Location: Greater London (preferred)
Work Location: In person
Night Area Manager in Leicester employer: Casna Group - Main Account
Contact Detail:
Casna Group - Main Account Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Area Manager in Leicester
✨Tip Number 1
Network like a pro! Reach out to your connections in the luxury hospitality sector. Attend industry events or join relevant online groups. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially around luxury service standards. Practise common interview questions and think about how your experience aligns with their needs.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've motivated teams or improved operations in previous roles. This is key for a Night Area Manager position.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Night Area Manager in Leicester
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your experience in luxury hospitality and any previous management roles. We want to see how you've led teams and maintained high standards, especially in night-time operations.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. This shows us you’re genuinely interested in the Night Area Manager role.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key achievements stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process.
How to prepare for a job interview at Casna Group - Main Account
✨Know Your Luxury Hospitality
Make sure you brush up on your knowledge of luxury hospitality standards. Understand what sets 5-star hotels apart and be ready to discuss how you can uphold these standards in your role as a Night Area Manager.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience, especially in managing teams across multiple locations. Think about times when you've motivated staff or resolved conflicts, as this will demonstrate your ability to lead effectively during night shifts.
✨Communicate Clearly
Since you'll be the key point of contact for operational issues, practice articulating your thoughts clearly. Be ready to discuss how you would handle last-minute adjustments or urgent requests while maintaining professionalism and composure.
✨Demonstrate Problem-Solving Abilities
Think of specific scenarios where you've had to make quick decisions under pressure. Highlight your problem-solving mindset and how it has led to successful outcomes in previous roles, particularly in high-stakes environments like luxury hotels.