At a Glance
- Tasks: Answer calls, book appointments, and be the friendly face for patients.
- Company: Join a supportive team at Caskgate Street Surgery.
- Benefits: Flexible part-time hours, NHS pension, and 5 weeks holiday.
- Other info: Training provided and a warm welcome awaits the right candidate.
- Why this job: Make a difference in patients' lives while gaining valuable experience.
- Qualifications: GCSEs in English and Maths; public interaction experience preferred.
The predicted salary is between 12 - 14 £ per hour.
Caskgate Street Surgery is looking to recruit a new receptionist to join our hardworking and friendly team. The vacancy is available as we are looking to expand our current team. The working hours are between 7:45am and 6:30pm, and part time. The successful candidate must be flexible as there may be a requirement to cover sickness and holidays for the other team members. Actual working hours will be discussed at interview but will be between 16 and 22 hours per week.
Main duties of the job:
- Answering telephones
- Booking appointments
- Being first contact of patients entering the practice
- Responding to emails
- Communicating within the team
Please note this list is not exhaustive and responsibilities will differ daily.
About us:
Caskgate Street Surgery has a patient list of 12,500. Our team consists of a Senior Partner, 6 part time GPs, 3 nurses, 1 ANP, 1 HCA, 1 FCP, and a full team of administrators. Training will be provided, automatic enrollment into NHS Pensions, 5 weeks holiday per annum (pro rata). A very warm welcome awaits the right candidate.
Job responsibilities:
This role requires you to be sympathetic, flexible, hardworking and reliable. Responsibilities include:
- Answering telephone calls
- Dealing with email enquiries
- Being first contact for patients entering the surgery
- Communicating with the whole team
- Attending meetings
- Keeping up to date with mandatory training
This list is not exhaustive.
Person Specification:
Qualifications: GCSE English and Maths. Previous experience in health care is not essential but experience working with the general public is essential.
receptionist employer: Caskgate Street Surgery
Caskgate Street Surgery is an excellent employer that values its team members and fosters a supportive work environment. With flexible part-time hours, comprehensive training, and automatic enrolment into NHS Pensions, employees can enjoy a healthy work-life balance while contributing to the care of a diverse patient community. The surgery's commitment to employee growth and a friendly atmosphere makes it a rewarding place to work for those seeking meaningful employment in healthcare.
StudySmarter Expert Advice🤫
We think this is how you could land receptionist
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on Caskgate Street Surgery. Familiarise yourself with their services and values. This will help you show genuine interest and make a great first impression.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the first point of contact for patients. Try role-playing common scenarios with a friend or family member to boost your confidence in handling calls and face-to-face interactions.
✨Tip Number 3
Be flexible and ready to adapt! Since the role requires covering for team members, highlight your willingness to take on different shifts and responsibilities during the interview. This shows you're a team player and ready to jump in when needed.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s a straightforward process, and it helps us keep track of all applicants efficiently. Plus, it shows you’re tech-savvy!
We think you need these skills to ace receptionist
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in making a great first impression.
Tailor Your Application:Make sure to tailor your application to the job description. Highlight any relevant experience you have with the general public and how it relates to being a receptionist. This shows us that you’ve done your homework!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Caskgate Street Surgery
✨Know the Practice
Before your interview, take some time to research Caskgate Street Surgery. Familiarise yourself with their services, values, and the team structure. This will not only show your genuine interest but also help you tailor your answers to align with their ethos.
✨Showcase Your People Skills
As a receptionist, you'll be the first point of contact for patients. Be prepared to discuss your experience in dealing with the public. Share specific examples where you've demonstrated empathy, flexibility, and reliability in previous roles.
✨Prepare for Common Questions
Anticipate questions related to handling difficult situations, managing multiple tasks, and your approach to teamwork. Practising your responses can help you feel more confident and articulate during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they handle busy periods. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
