HR Advisor in Gibraltar

We're looking for a HR Advisor to deliver a proactive, commercially focused people service across the business. You'll act as the first point of contact for managers on a range of people matters, providing practical advice, coaching and guidance while ensuring compliance with employment legislation and company policies.

Alongside managing day-to-day HR operations, you will take ownership of improving the efficiency and effectiveness of HR processes, leveraging technology, AI tools and HiBob to automate administrative tasks, enhance employee experience and enable the HR team to operate more strategically.

This is a hands-on role that combines HR advisory responsibilities, employee relations, operational excellence, process improvement and office support activities.

What You'll Do

HR Advisory & Employee Relations

• Provide professional HR advice and guidance to managers and employees across the full employee lifecycle.
• Manage employee relations matters including absence management, disciplinary, grievance, performance and conduct issues, escalating complex or high-risk matters where appropriate.
• Lead or support investigations, assess findings, prepare recommendations and documentation, and support managers through formal employee relations p
• Coach managers on people management best practice, employment legislation, company policy and effective decision-making.
• Exercise professional judgement when providing HR advice and recommendations, balancing employee, legal and commercial considerations whilst escalating matters of significant complexity or business risk where appropriate.
• Support organisational change initiatives including restructures, consultation processes and business transformation projects.
• Identify employee relations trends and recommend actions to mitigate risk and improve employee experience.

Recruitment & Talent Management

• Own the recruitment process from requisition through to offer, partnering with hiring managers to deliver an effective candidate experience.
• Oversee onboarding activities to ensure new employees are successfully integrated into the business.
• Partner with hiring managers to identify recruitment needs and provide guidance on candidate selection and hiring decisions.
• Advise managers on job descriptions, recruitment approaches, interview processes and hiring decisions.
• Drive improvements in recruitment practices, technology utilisation and onboarding experiences.
• Support workforce planning and talent initiatives across the business.
• Lead onboarding activities to ensure new starters are integrated effectively and have a positive employee experience.

HR Operations & Continuous Improvement

• Take ownership of the design, delivery and continuous improvement of HR operational processes, ensuring they are efficient, compliant and employee-focused.
• Review, develop and recommend updates to HR policies and procedures to ensure compliance, consistency and operational effectiveness.
• Identify opportunities to automate and streamline administrative activities through HiBob, AI tools and other available technologies.
• Drive adoption of self-service tools and digital workflows to reduce manual administration and improve service delivery.
• Maintain and continuously improve HR policies, procedures, templates and guidance materials.
• Ensure employee records, documentation and systems are accurate, secure and fully compliant.
• Analyse HR data and trends to identify opportunities for improvement and support decision-making.

Payroll, Benefits & Employee Administration

• Own the preparation and coordination of payroll inputs, ensuring accuracy and timely submission.
• Manage benefits administration and serve as a point of contact for employee queries relating to benefits and HR processes.
• Oversee employee lifecycle administration including contract changes, promotions, transfers and leaver processes.
• Ensure legal and regulatory documentation is maintained and managed appropriately.
• Continuously seek opportunities to reduce manual administration through AI adoption, using the full features of our HRIS and process redesign.

Performance, Engagement & Culture

• Support managers in delivering effective performance management practices across the business.
• Manage performance review processes and provide guidance on performance improvement plans where required.
• Contribute to employee engagement initiatives; gathering feedback, reviewing data and recommend actions to enhance culture and employee experience.
• Champion Casimba's BOLD values and help embed them into everyday people practices.
• Support learning and development initiatives that strengthen management and employee capability.

Projects & Business Improvement

• Lead and contribute to HR projects that improve business performance, employee experience and operational efficiency.
• Drive implementation and optimisation of HR technology solutions.
• Create guidance materials, process documentation and manager toolkits that build capability across the organisation.
• Actively identify opportunities for innovation within HR and recommend improvements to ways of working.

Office Support & Workplace Experience

• Oversee day-to-day office support activities in Gibraltar, working closely with the office support manager.
• Support the planning and coordination of company events, team activities and workplace initiatives.
• Ensure office environments remain professional, safe and aligned with employee needs.
• Liaise with the external IT provider on office technology, including new starter laptops, leaver equipment, screens and accessories.
• Coordinate workplace readiness for new starters, including liaison with office support and IT providers.
• Act as a key member of the Social Committee, helping organise events that support engagement across the business.

Assist with travel, facilities and workplace administration where required

What You'll Need

• Proven experience in an HR Advisor, People Advisor or equivalent role (at least 3 years)
• Experience in the iGaming industry
• Strong working knowledge of employment legislation and HR best practice (Gibraltar, UK, Malta, South Africa).
• Demonstrable experience interpreting HR policies and employment legislation and providing clear, practical advice to managers.
• Experience making recommendations and exercising professional judgement on employee relations and people management matters.
• Good working knowledge of recruitment, onboarding, employee lifecycle processes and HR documentation including benefits management.
• Experience advising and coaching managers on people matters.
• Proactive, with strong problem-solving and decision-making capability.
• Experience using HRIS systems and leveraging technology to improve processes.
• Excellent communication, influencing and stakeholder management skills.
• Strong organisational skills with the ability to manage multiple priorities.
• Experience of using HiBob HRIS
• Experience using AI tools to improve productivity, process efficiency and employee experience.
• Previous office management or workplace operations experience.
• CIPD qualified or working towards qualification.

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