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- Tasks: Convert inbound sales enquiries into new merchant opportunities and manage the sales pipeline.
- Company: Dynamic fintech company with a focus on innovation and teamwork.
- Benefits: Competitive salary, 25 days holiday, flexible working, and life assurance.
- Other info: Enjoy charity matching, volunteering opportunities, and exciting staff parties!
- Why this job: Join a fast-paced environment and make a real impact in the fintech industry.
- Qualifications: Experience in sales or lead qualification, strong communication skills, and CRM discipline.
The predicted salary is between 30000 - 40000 £ per year.
The Inbound Sales Executive is responsible for managing and converting all inbound sales enquiries into new merchant opportunities. This role will act as the first point of contact for prospective merchants, handling inbound calls, online enquiries, and Game of Skill referral leads.
The successful candidate will quickly qualify prospects, understand their requirements, and progress opportunities through the sales pipeline to onboarding. For any merchants turning over £1.2m+ CTO annually will be referred to a New Business Sales Executive to onboard.
What you’ll be doing
- Handle all inbound sales enquiries via phone, email, and website submissions.
- Respond quickly to inbound prospects and ensure a professional first interaction.
- Manage and convert Game of Skill referral leads into live merchants.
- Conduct discovery conversations to understand merchant requirements.
- Assess merchant suitability and gather key information for onboarding.
- Identify strong opportunities and progress them into the sales pipeline whilst disqualifying opportunities we cannot support.
- Record all leads, calls, and activities accurately within Salesforce.
- Track and manage opportunities through to onboarding.
- Maintain strong organisation and follow-up discipline.
- Keep a handle on all merchants approved, activated and not yet trading.
- Work closely with underwriting, onboarding, marketing, support and the wider commercial team.
- Share insights and feedback from inbound prospects to improve sales processes.
What you’ll be experienced in
- Experience in a sales, inbound sales, or lead qualification role.
- Strong telephone communication and rapport-building skills.
- Ability to quickly assess and qualify opportunities.
- Organised with strong CRM discipline and attention to detail.
- Comfortable working in a fast-paced, KPI & target-driven environment.
- Experience in payments, fintech, or merchant services is advantageous.
Success Measures
- Speed of response to inbound enquiries.
- Conversion rate from enquiry to live merchant.
- Revenue generated from inbound channels.
- Accuracy of Salesforce Pipeline.
The hours
This is a full-time role (40 hours a week) – Monday to Friday.
What you’ll get
- Salary is competitive.
- 25 days holiday per year, plus a day off on your birthday, a wellbeing day and one day if you’re moving house.
- 4x salary life assurance.
- 6% employer pension contributions.
- Charity matching & volunteering opportunities.
- Length of service award - extra day holiday for each year of service, up to a maximum of 28 days.
- Discounts with a wide range of retailers.
- Flexible working, support for working from home and in the office.
- A great staff party twice a year!
Inbound Sales Executive in London employer: Cashflows
Contact Detail:
Cashflows Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inbound Sales Executive in London
✨Tip Number 1
Be quick on the draw! When you get an inbound enquiry, respond as fast as you can. Prospective merchants appreciate a speedy reply, and it shows you're keen and professional.
✨Tip Number 2
Master the art of conversation! Use your phone skills to build rapport with prospects. Ask open-ended questions to really understand their needs and make them feel valued.
✨Tip Number 3
Stay organised! Keep track of all your leads and interactions in Salesforce. This will help you manage your pipeline effectively and ensure no opportunity slips through the cracks.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed and show us you’re serious about joining the team. Plus, we love seeing applications come directly from our site!
We think you need these skills to ace Inbound Sales Executive in London
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and what makes you unique.
Tailor Your Application: Make sure to customise your application to match the job description. Highlight your relevant experience in sales and how it aligns with our needs. This shows us that you’ve done your homework and are genuinely interested in the position.
Keep It Clear and Concise: We appreciate clarity! Make your application easy to read by keeping your sentences short and to the point. Use bullet points where necessary to break up information and make it digestible.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Cashflows
✨Know Your Product Inside Out
Before the interview, make sure you understand the products and services offered by the company. This will help you answer questions confidently and demonstrate your knowledge during the conversation.
✨Practice Your Pitch
Prepare a brief pitch about yourself that highlights your sales experience and how it relates to the role. Practising this will help you articulate your value clearly when discussing your qualifications.
✨Showcase Your Communication Skills
Since strong telephone communication is key for this role, practice speaking clearly and confidently. You might even want to do a mock call with a friend to get comfortable with handling inquiries.
✨Be Ready to Discuss Metrics
Familiarise yourself with key performance indicators (KPIs) relevant to inbound sales. Be prepared to discuss your past achievements in terms of conversion rates and revenue generated, as this will show your understanding of the sales process.