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- Tasks: Convert inbound sales enquiries into new merchant opportunities and manage the sales pipeline.
- Company: Dynamic fintech company with a focus on innovation and teamwork.
- Benefits: Competitive salary, 25 days holiday, flexible working, and life assurance.
- Other info: Enjoy charity matching, volunteering opportunities, and exciting staff parties!
- Why this job: Join a fast-paced environment and make a real impact in the fintech industry.
- Qualifications: Experience in sales or lead qualification, strong communication skills, and attention to detail.
The predicted salary is between 30000 - 40000 £ per year.
The Inbound Sales Executive is responsible for managing and converting all inbound sales enquiries into new merchant opportunities. This role will act as the first point of contact for prospective merchants, handling inbound calls, online enquiries, and Game of Skill referral leads. The successful candidate will quickly qualify prospects, understand their requirements, and progress opportunities through the sales pipeline to onboarding.
For any merchants turning over £1.2m+ CTO annually will be referred to a New Business Sales Executive to onboard.
What you’ll be doing:
- Handle all inbound sales enquiries via phone, email, and website submissions.
- Respond quickly to inbound prospects and ensure a professional first interaction.
- Manage and convert Game of Skill referral leads into live merchants.
- Conduct discovery conversations to understand merchant requirements.
- Assess merchant suitability and gather key information for onboarding.
- Identify strong opportunities and progress them into the sales pipeline whilst disqualifying opportunities we cannot support.
- Record all leads, calls, and activities accurately within Salesforce.
- Track and manage opportunities through to onboarding.
- Maintain strong organisation and follow-up discipline.
- Keep a handle on all merchants approved, activated and not yet trading.
- Work closely with underwriting, onboarding, marketing, support and the wider commercial team.
- Share insights and feedback from inbound prospects to improve sales processes.
What you’ll be experienced in:
- Experience in a sales, inbound sales, or lead qualification role.
- Strong telephone communication and rapport-building skills.
- Ability to quickly assess and qualify opportunities.
- Organised with strong CRM discipline and attention to detail.
- Comfortable working in a fast-paced, KPI & target-driven environment.
- Experience in payments, fintech, or merchant services is advantageous.
Success Measures:
- Speed of response to inbound enquiries.
- Conversion rate from enquiry to live merchant.
- Revenue generated from inbound channels.
- Accuracy of Salesforce Pipeline.
The hours: This is a full-time role (40 hours a week) – Monday to Friday.
What you’ll get:
- Salary is competitive.
- 25 days holiday per year, plus a day off on your birthday, a wellbeing day and one day if you’re moving house.
- 4x salary life assurance.
- 6% employer pension contributions.
- Charity matching & volunteering opportunities.
- Length of service award - extra day holiday for each year of service, up to a maximum of 28 days.
- Discounts with a wide range of retailers.
- Flexible working, support for working from home and in the office.
- A great staff party twice a year!
Inbound Sales Executive employer: Cashflows
Contact Detail:
Cashflows Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inbound Sales Executive
✨Tip Number 1
Be quick on the draw! When you get an inbound enquiry, respond as fast as you can. Prospective merchants appreciate a prompt reply, and it shows you're keen and professional.
✨Tip Number 2
Master the art of conversation! Use your phone skills to build rapport with prospects. Ask open-ended questions to really understand their needs and make them feel valued.
✨Tip Number 3
Stay organised! Keep track of all your leads and activities in Salesforce. This will help you manage your pipeline effectively and ensure no opportunity slips through the cracks.
✨Tip Number 4
Don’t forget to share insights! After interacting with prospects, pass on any feedback to improve our sales processes. It’s all about teamwork, and we’re in this together!
We think you need these skills to ace Inbound Sales Executive
Some tips for your application 🫡
Show Your Sales Skills: Make sure to highlight any experience you have in sales or lead qualification. We want to see how you've successfully managed inbound enquiries before, so share those stories!
Be Professional and Personable: Since you'll be the first point of contact for our prospective merchants, it's crucial to convey a professional yet friendly tone in your application. Let us know how you build rapport with clients!
Detail Your Organisation Skills: We love candidates who are organised and detail-oriented. Mention any tools or methods you use to keep track of leads and manage your time effectively, especially if you're familiar with CRM systems like Salesforce.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Cashflows
✨Know Your Product Inside Out
Before the interview, make sure you understand the products and services offered by the company. This will help you answer questions confidently and show that you're genuinely interested in what they do.
✨Practice Your Pitch
Since you'll be handling inbound sales enquiries, practice your pitch! Role-play with a friend or family member to get comfortable with responding to different types of inquiries and objections.
✨Showcase Your CRM Skills
Familiarise yourself with Salesforce or any CRM system you’ve used before. Be ready to discuss how you've tracked leads and managed opportunities in past roles, as this is crucial for the position.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, sales targets, and how success is measured. This shows your enthusiasm and helps you gauge if the company is the right fit for you.