Growth‑Oriented Client Services & Collections Specialist in London
Growth‑Oriented Client Services & Collections Specialist

Growth‑Oriented Client Services & Collections Specialist in London

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage clients on missed payments and find practical repayment solutions.
  • Company: A scaling fintech company in Greater London with a growth mindset.
  • Benefits: Competitive salary and opportunities for career growth.
  • Why this job: Make a real difference in client relationships while developing your skills.
  • Qualifications: 3 years of collections experience and strong communication skills.
  • Other info: Join a dynamic environment with a focus on innovation and client success.

The predicted salary is between 36000 - 60000 £ per year.

A scaling fintech company in Greater London is seeking a Client Servicing & Collections Executive to engage clients facing missed payments and find practical repayment solutions.

The ideal candidate will have at least 3 years of experience in collections within unsecured lending, exceptional communication skills, and familiarity with CRM systems like Salesforce or HubSpot.

This role offers a competitive salary and the chance to grow in a dynamic environment.

Growth‑Oriented Client Services & Collections Specialist in London employer: Cashera LTD

Join a dynamic fintech company in Greater London that prioritises employee growth and development, offering a competitive salary alongside opportunities for professional advancement. Our collaborative work culture fosters innovation and encourages team members to engage meaningfully with clients, making a real impact in the collections process. With a focus on practical solutions and client satisfaction, we provide a rewarding environment for those looking to thrive in the financial services sector.
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Contact Detail:

Cashera LTD Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Growth‑Oriented Client Services & Collections Specialist in London

Tip Number 1

Network like a pro! Reach out to your connections in the fintech space and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.

Tip Number 2

Prepare for those interviews! Research common questions for client services and collections roles, and practice your responses. We want you to shine when discussing your experience with collections and CRM systems.

Tip Number 3

Showcase your communication skills! During interviews, be clear and concise, and don’t hesitate to share examples of how you've successfully engaged clients in the past. This is your chance to demonstrate your expertise!

Tip Number 4

Apply through our website! We make it easy for you to find roles that match your skills and aspirations. Plus, applying directly shows your enthusiasm for joining our dynamic team in the fintech world.

We think you need these skills to ace Growth‑Oriented Client Services & Collections Specialist in London

Client Engagement
Collections Experience
Unsecured Lending Knowledge
Exceptional Communication Skills
CRM Systems Familiarity
Salesforce
HubSpot
Problem-Solving Skills
Negotiation Skills
Time Management
Attention to Detail
Adaptability
Customer Service Orientation

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in collections, especially within unsecured lending. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about client servicing and how you can help us find practical repayment solutions for our clients. Keep it engaging and personal.

Show Off Your Communication Skills: Since exceptional communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors – we want to see your attention to detail!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our growing fintech company!

How to prepare for a job interview at Cashera LTD

Know Your Collections Stuff

Make sure you brush up on your knowledge of collections within unsecured lending. Be ready to discuss specific strategies you've used in the past to engage clients facing missed payments and how you've successfully navigated those conversations.

Show Off Your Communication Skills

Since exceptional communication is key for this role, practice articulating your thoughts clearly and confidently. Consider role-playing common scenarios you might face in the job, so you can demonstrate your ability to connect with clients and find practical repayment solutions.

Familiarise Yourself with CRM Systems

If you're familiar with Salesforce or HubSpot, make sure to highlight that experience. If not, take some time to learn the basics of these systems. Being able to discuss how you've used CRM tools to manage client relationships will show you're ready to hit the ground running.

Research the Company Culture

Take a deep dive into the company's values and culture. Understanding their approach to client servicing and collections will help you tailor your answers to align with their expectations. Plus, it shows genuine interest in the company, which always makes a good impression!

Growth‑Oriented Client Services & Collections Specialist in London
Cashera LTD
Location: London

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