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- Tasks: Engage with clients to resolve missed payments and find repayment solutions.
- Company: Dynamic fintech company based in London, focused on client success.
- Benefits: Competitive salary, bonuses, and growth opportunities.
- Why this job: Make a real difference in clients' financial journeys while advancing your career.
- Qualifications: 3+ years in client servicing or collections, strong communication skills.
The predicted salary is between 36000 - 60000 £ per year.
A fintech company in London is seeking a Client Servicing & Collections Executive. This role involves engaging with clients to address missed payments and finding practical repayment solutions.
Candidates should have at least 3 years of experience in client servicing or collections, ideally within unsecured lending, and possess strong communication skills.
The position offers competitive salary, bonuses, and opportunities for growth within the company.
Client Success & Collections Specialist in London employer: Cashera LTD
Contact Detail:
Cashera LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Success & Collections Specialist in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the fintech space and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, and think about how your experience in client servicing and collections can add value. Practise common interview questions so you can showcase your strong communication skills.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show your genuine interest in the role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Client Success & Collections Specialist in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in client servicing or collections, especially if you've worked in unsecured lending. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about helping clients and how you can contribute to our team at StudySmarter. Keep it engaging and personal.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t hesitate to showcase any relevant examples of your communication prowess.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Cashera LTD
✨Know Your Stuff
Make sure you understand the fintech industry and the specific challenges related to client servicing and collections. Brush up on common issues clients face with missed payments and think about practical solutions you could suggest during the interview.
✨Showcase Your Experience
With at least 3 years in client servicing or collections, be ready to share specific examples of how you've successfully handled difficult situations. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your problem-solving skills.
✨Communicate Clearly
Strong communication skills are a must for this role. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable discussing your experience and ideas.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask the interviewer about the company’s approach to client success and collections. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
