At a Glance
- Tasks: Manage client payment issues and build strong relationships in a dynamic fintech environment.
- Company: Fast-growing fintech lender based in London with a focus on innovation.
- Benefits: Competitive salary, growth opportunities, and a vibrant work culture.
- Why this job: Join a thriving team and make a real difference in client servicing.
- Qualifications: 3+ years in collections or client servicing, excellent English skills, CRM experience.
- Other info: Exciting career advancement potential in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
A growing fintech lender in London seeks a Client Servicing & Collections Executive to manage payment issues and maintain strong client relationships. The role requires at least 3 years of experience in collections or client servicing, especially within the unsecured lending sector.
Candidates should have exceptional English communication skills and experience with CRMs like Salesforce or HubSpot. This position offers competitive compensation and opportunities for growth within the company.
Client Collections & Servicing Specialist — FinTech Growth in London employer: Cashera LTD
Contact Detail:
Cashera LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Collections & Servicing Specialist — FinTech Growth in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the fintech space and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, and be ready to discuss how your experience in collections and client servicing aligns with their needs. We want to see you shine!
✨Tip Number 3
Show off your CRM skills! If you've worked with Salesforce or HubSpot, be sure to highlight that in conversations. We love candidates who can hit the ground running with tech tools.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who are eager to grow with us in the fintech world.
We think you need these skills to ace Client Collections & Servicing Specialist — FinTech Growth in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in collections and client servicing, especially in the unsecured lending sector. We want to see how your skills align with what we're looking for!
Show Off Your Communication Skills: Since exceptional English communication is key for this role, don’t shy away from showcasing your writing skills in your application. A well-crafted cover letter can really make you stand out to us!
Highlight CRM Experience: If you've worked with CRMs like Salesforce or HubSpot, be sure to mention it! We love seeing candidates who are familiar with these tools, as they’re essential for managing client relationships effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our growing fintech team!
How to prepare for a job interview at Cashera LTD
✨Know Your Stuff
Make sure you brush up on your knowledge of the fintech industry, especially around unsecured lending. Understand common payment issues clients face and be ready to discuss how you've successfully managed similar situations in the past.
✨Showcase Your Communication Skills
Since exceptional English communication is key for this role, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or using video tools to refine your delivery.
✨Familiarise Yourself with CRMs
If you’ve worked with Salesforce or HubSpot, be prepared to discuss specific examples of how you used these tools to enhance client relationships or streamline collections processes. If you're not familiar, take some time to learn the basics before the interview.
✨Demonstrate Relationship Building
Think of examples where you've built strong client relationships, especially in challenging situations. Be ready to share how you maintained client satisfaction while resolving payment issues, as this will show your potential employer that you can handle the demands of the role.