Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Handle customer inquiries, process orders, and maintain the CRM system.
- Company: Dynamic company in Shrewsbury focused on excellent customer service.
- Benefits: Full-time hours, 25 days holiday plus bank holidays, and a supportive work environment.
- Why this job: Join a team where your communication skills can shine and make a difference.
- Qualifications: Experience in customer service and strong attention to detail required.
- Other info: Monday to Friday schedule with opportunities for growth.
The predicted salary is between 28800 - 43200 £ per year.
A company in Shrewsbury is seeking a confident Customer Service Administrator to handle customer inquiries via phone and email, process orders, and maintain the CRM system. Responsibilities include supporting logistics and other departments while ensuring a high level of customer service.
The ideal candidate will have experience in customer-focused roles, demonstrate excellent attention to detail, and possess strong communication skills.
This full-time position offers a Monday to Friday schedule with 25 days of holiday plus bank holidays.
Customer Service & Admin Specialist, Shrewsbury employer: Cash Rich Time Rich
Contact Detail:
Cash Rich Time Rich Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service & Admin Specialist, Shrewsbury
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and how they operate will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common customer service scenarios. Think about how you'd handle difficult customers or tricky situations, as this will demonstrate your problem-solving skills during the interview.
✨Tip Number 3
Don’t forget to prepare questions for your interviewer! This shows that you’re engaged and gives you a chance to find out if the company is the right fit for you.
✨Tip Number 4
Apply through our website for the best chance of landing the job. We want to see your application directly, and it makes the process smoother for both of us!
We think you need these skills to ace Customer Service & Admin Specialist, Shrewsbury
Some tips for your application 🫡
Show Off Your Customer Service Skills: When writing your application, make sure to highlight any previous experience in customer-focused roles. We want to see how you've handled inquiries and provided top-notch service in the past!
Be Detail-Oriented: Attention to detail is key for this role. As you craft your application, double-check for any typos or errors. We appreciate a polished submission that reflects your meticulous nature!
Communicate Clearly: Strong communication skills are a must! Use clear and concise language in your application. We want to get a sense of your personality and how you express yourself, so let your voice shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Cash Rich Time Rich
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Be ready to discuss how you've handled customer inquiries in the past, especially over the phone and via email. Think of specific examples that showcase your problem-solving skills and ability to maintain a positive attitude under pressure.
✨Familiarise Yourself with CRM Systems
Since the role involves maintaining a CRM system, it’s crucial to demonstrate your familiarity with such tools. If you’ve used any CRM software before, be prepared to talk about your experience. If not, do a bit of research on popular systems and be ready to discuss how you would approach learning a new one.
✨Highlight Your Attention to Detail
Attention to detail is key in this role, so think of examples where your meticulousness made a difference. Whether it was catching an error in an order or ensuring accurate data entry, be ready to share these stories. This will show that you understand the importance of precision in customer service.
✨Prepare Questions for Them
Interviews are a two-way street, so prepare some thoughtful questions to ask them. Inquire about their team dynamics, what a typical day looks like, or how they measure success in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
