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- Tasks: Join our team as a Customer Service Administrator, handling orders and customer queries daily.
- Company: Cash Rich Time Rich is a friendly, professional company based in Shrewsbury.
- Benefits: Enjoy a permanent role in modern offices with a supportive team environment.
- Why this job: This role offers a chance to develop your customer service skills in a dynamic setting.
- Qualifications: Previous experience in a customer-focused role and strong attention to detail are essential.
- Other info: Flexible working hours and opportunities for growth within the company.
The predicted salary is between 24000 - 36000 £ per year.
Customer Service Administrator – Permanent, Shrewsbury
Cash Rich Time Rich is recruiting a Customer Service Administrator for its Shrewsbury office. The role is suitable for a confident, professional candidate with strong customer focus and an eye for detail.
Responsibilities
- First point of contact via phone and email
- Order processing
- Update CRM system
- Support other internal departments, including logistics
Qualifications
- Previous experience in a sales administration or customer‑focused office role
- High attention to detail, well organised, motivated, reliable, and flexible
- Effective communication with all levels of customers and a positive approach
Hours & Working Conditions
Monday to Friday, 40 hours per week, with holiday up to 25 days plus bank holidays per year with service.
Location
The Shrewsbury based site is commutable from Telford, Oswestry, Market Drayton, Wolverhampton, Stafford, Bridgnorth, Ironbridge, etc.
Recruiter
L & C Consulting specialises in recruiting permanent and temp‑to‑perm roles in the Shropshire area. They provide a professional and friendly, system‑driven recruitment service. Applicants must be eligible to work in the UK full‑time without restriction. L & C Consulting is an Equal Opportunities Employer.
Application information
Due to the high volume of applications, responses to unsuccessful candidates may not be provided. If no response is received within four working days, it is assumed the application was not successful.
Seniority level
Entry level
Employment type
Full‑time
Job function
Customer Service
Industries
Administrative and Support Services
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Customer Service Administrator employer: Cash Rich Time Rich
Contact Detail:
Cash Rich Time Rich Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator
✨Tip Number 1
Familiarise yourself with the company and its products. Understanding what Cash Rich Time Rich offers will help you tailor your conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your communication skills. Since the role requires interacting with customers, being able to articulate your thoughts clearly and confidently will set you apart from other candidates.
✨Tip Number 3
Showcase your attention to detail in any interactions you have. Whether it's through emails or phone calls, demonstrating that you can handle tasks meticulously will resonate well with the hiring team.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Customer Service Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and administrative roles. Emphasise skills like attention to detail, organisation, and communication, as these are crucial for the Customer Service Administrator position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific duties from the job description, such as processing orders and dealing with customer queries, and explain how your past experiences make you a great fit.
Highlight Relevant Skills: In your application, clearly outline your customer service skills and any experience with CRM systems. Mention your ability to work collaboratively with other departments, as this is important for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for the Customer Service Administrator role.
How to prepare for a job interview at Cash Rich Time Rich
✨Show Your Customer Focus
Make sure to highlight your previous experience in customer service roles. Share specific examples of how you've successfully handled customer queries or resolved issues, demonstrating your strong customer focus.
✨Demonstrate Attention to Detail
Since the role requires a high attention to detail, prepare to discuss situations where your meticulousness made a difference. Bring up instances where you caught errors or improved processes through careful observation.
✨Communicate Clearly
Effective communication is key in this role. Practice articulating your thoughts clearly and concisely. You might even want to prepare answers to common interview questions to ensure you convey your points effectively.
✨Research the Company
Familiarise yourself with Cash Rich Time Rich and their values. Understanding their business model and recent developments can help you tailor your responses and show genuine interest in the company during the interview.
