At a Glance
- Tasks: Help customers, sort donations, and use the shop till in a friendly environment.
- Company: Join the British Red Cross, a leading humanitarian organisation.
- Benefits: Gain retail experience, meet new people, and receive training.
- Other info: Flexible hours with reasonable travel expenses covered.
- Why this job: Make a positive impact while learning valuable skills in a dynamic team.
- Qualifications: No experience needed, just a friendly attitude and willingness to learn.
The predicted salary is between 7 - 12 £ per hour.
Your local British Red Cross shop has a variety of activities available for volunteers to support us in. From sorting stock and preparing donated items for sale to providing great customer service to our donors and customers – we have something to suit most people’s interests. Our shop is a great place to learn new skills and share existing ones. We are currently looking for Till and Customer Service volunteers to help us in our shop. If you have a positive outlook, enjoy speaking to new people and are confident in learning how to use a shop till, then this may be for you.
Till and Customer Service - typical activities:
- Using the shop till to take payment for items
- Promoting Gift Aid to maximise our fundraising potential
- Helping and advising customers
- Undertaking general activities in the shop
No experience is needed. Full training will be provided.
When can I volunteer?
A few hours during the week/weekend – as agreed with the shop manager. There is no minimum commitment or fixed hours; we only ask that we agree hours you are confident you can attend and that you let us know where these hours may change.
Diversity
We celebrate diversity and want you to be able to bring your authentic self to the Red Cross and feel that you belong. We want to create an inclusive environment and promote the power of kindness. As part of creating an inclusive space we have an expenses policy that prioritises volunteers not being out of pocket for expenses linked to your role. If upfront costs are difficult, you can speak to your volunteering manager about alternatives. We welcome refugees, asylum seekers and others currently in the UK to volunteer with us. We want volunteering to be accessible to everyone.
Health and Safety Statement
We take an individual approach to ensuring your safety. We may ask you to complete a simple risk assessment and discuss any adjustments you may need. Some locations may not be able to host 15‑17 year old volunteers; please get in touch so that we can help you find a suitable opportunity.
Questions before applying?
Contact us at volunteerrecruitment@redcross.org.uk.
What you will be doing:
- Creating exciting window displays
- Sorting donations for selling in the shop
- Helping customers on the shop floor
- Using the till
The skills you need:
- No previous experience is needed
- A warm smile and a friendly outlook
- Complete training (provided) prior to starting
What's in it for you:
- Meet new people and be part of a dynamic and inclusive team
- Gain or pass on retail experience
- A great opportunity to use your existing skills or gain new ones
- Reasonable pre‑agreed travel expenses for the role, including for attending training
- Opportunity to be part of the world’s largest humanitarian organisation and the knowledge that you are making a positive difference to people’s lives
Volunteer Retail: Till & Customer Service (Flexible Hours) in Wantage employer: Cash Hub
The British Red Cross offers a rewarding volunteering experience in Wantage, where you can develop new skills and connect with a diverse community. With flexible hours and comprehensive training provided, you'll be part of a supportive team dedicated to making a positive impact on people's lives. Enjoy the benefits of meeting new people, gaining retail experience, and contributing to a humanitarian cause that values inclusivity and kindness.
StudySmarter Expert Advice🤫
We think this is how you could land Volunteer Retail: Till & Customer Service (Flexible Hours) in Wantage
✨Tip Number 1
Get to know the shop! Before you apply, pop in and have a chat with the team. This shows your enthusiasm and gives you a feel for the vibe of the place.
✨Tip Number 2
Be yourself during the interview! The British Red Cross values authenticity, so let your personality shine through. Share your passion for helping others and how you can contribute to the team.
✨Tip Number 3
Show off your customer service skills! Think of examples from past experiences where you’ve helped someone or resolved an issue. This will demonstrate your ability to connect with customers.
✨Tip Number 4
Don’t hesitate to ask questions! Whether it’s about the role or the training provided, showing curiosity can set you apart. Plus, it helps you understand what’s expected and how you can excel.
We think you need these skills to ace Volunteer Retail: Till & Customer Service (Flexible Hours) in Wantage
Some tips for your application 🫡
Be Yourself:When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your positive outlook and friendly nature.
Highlight Your Skills:Even if you don’t have retail experience, think about any skills you already have that could be useful. Whether it’s great communication or a knack for organisation, make sure to mention them!
Keep It Simple:Don’t overcomplicate things! Keep your application clear and concise. We appreciate straightforward answers that get to the point, so we can quickly see how you’d fit into our team.
Apply Through Our Website:Ready to jump in? Make sure to apply through our website! It’s the easiest way for us to receive your application and get back to you quickly. We can’t wait to hear from you!
How to prepare for a job interview at Cash Hub
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Till and Customer Service volunteer entails. Familiarise yourself with the tasks mentioned in the job description, like using the shop till and helping customers. This will show your enthusiasm and readiness to jump right in!
✨Show Off Your People Skills
Since this role involves interacting with customers and donors, be prepared to discuss your experience with customer service, even if it’s informal. Share examples of how you've helped others or worked in a team. A warm smile and friendly attitude can go a long way!
✨Ask Questions
Interviews are a two-way street! Prepare some questions about the shop's activities, the team you'll be working with, or the training provided. This not only shows your interest but also helps you gauge if this is the right fit for you.
✨Be Yourself
The British Red Cross values diversity and authenticity, so don’t be afraid to let your personality shine through. Share your motivations for volunteering and how you can contribute to their mission. Being genuine will help you connect with the interviewers!
