At a Glance
- Tasks: Help customers, sort donations, and create exciting displays in a vibrant shop environment.
- Company: Join the British Red Cross, a leading humanitarian organisation making a difference.
- Benefits: Gain retail experience, meet new people, and have your travel expenses covered.
- Other info: Flexible hours with full training provided; we welcome everyone to volunteer.
- Why this job: Make a positive impact while learning new skills and spreading kindness.
- Qualifications: No experience needed, just a friendly attitude and willingness to learn.
The predicted salary is between 12 - 12 € per hour.
Your local British Red Cross shop has a variety of activities available for volunteers to support us in. From sorting stock and preparing donated items for sale to providing great customer service to our donors and customers, we have something to suit most people’s interests. Our shop is a great place to learn new skills and share existing ones.
We are currently looking for Till and Customer Service volunteers to help us in our shop. If you have a positive outlook, enjoy speaking to new people and are confident in learning how to use a shop till, then this may be for you.
Till and Customer Service - typical activities:- Using the shop till to take payment for items
- Promoting Gift Aid to maximise our fundraising potential
- Helping and advising customers
- Undertaking general activities in the shop
No experience is needed. Full training will be provided.
When can I volunteer?A few hours during the week/weekend, as agreed with the shop manager. There is no minimum commitment or fixed hours; we only ask that we agree hours you are confident you can attend and that you let us know where these hours may change.
Interested?We want to create an inclusive environment and promote and spread the power of kindness. As part of creating an inclusive space, we have an expenses policy that prioritises volunteers not being out of pocket for expenses linked to your role. If upfront costs are difficult, you can speak to your volunteering manager about this to find alternatives. We welcome refugees, asylum seekers and others currently in the UK to volunteer with us. We want volunteering to be accessible to everyone.
Health and Safety StatementWe take an individual approach to ensuring your safety. We may ask you to complete a simple risk assessment. We will also have a conversation with you to discuss any adjustments you may need. As we take great care to ensure that all our volunteers are safe and supported, there may be some locations where we won’t be able to host 15-17 year olds. Please get in touch so that we can help you find a suitable volunteering opportunity.
No two days in our shops are ever the same. From the exciting donations that come through our door to the wonderful customers who shop with us, our shops are ever changing. But one thing that never changes is that we need volunteers to help us to spread the power of kindness.
What you will be doing:- Creating exciting window displays
- Sorting donations for selling in the shop
- Helping customers on the shop floor
- Using the till
- No previous experience is needed
- A warm smile and a friendly outlook
- Complete training (provided) prior to starting
- Meet new people and be part of a dynamic and inclusive team
- Gain or pass on retail experience
- A great opportunity to use your existing skills or gain new ones
- Reasonable pre-agreed travel expenses for the role including for attending training
- An opportunity to be part of the world’s largest humanitarian organisation and the knowledge that you are making a positive difference to people’s lives
Shop Volunteer (Till & Customer Service Volunteer - Truro) employer: Cash Hub
The British Red Cross shop in Truro offers a welcoming and inclusive environment for volunteers, where you can gain valuable retail experience while making a positive impact in your community. With flexible volunteering hours, comprehensive training, and the opportunity to meet new people, this role is perfect for those looking to develop their skills and contribute to a meaningful cause. Join us in spreading kindness and supporting those in need, all while enjoying the dynamic atmosphere of our ever-changing shop.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Volunteer (Till & Customer Service Volunteer - Truro)
✨Tip Number 1
Get to know the shop! Before you apply, pop in and have a chat with the team. This shows your genuine interest and gives you a feel for the vibe of the place.
✨Tip Number 2
Be yourself during any interviews or chats. The British Red Cross values kindness and authenticity, so let your personality shine through!
✨Tip Number 3
Show enthusiasm for learning new skills, especially using the till. Mention any past experiences where you've picked up new things quickly – it’ll impress them!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you can keep track of your application status easily.
We think you need these skills to ace Shop Volunteer (Till & Customer Service Volunteer - Truro)
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your positive outlook and enthusiasm for helping others.
Tailor Your Application:Make sure to highlight any relevant skills or experiences that relate to customer service or teamwork. Even if you haven't volunteered before, think about times you've helped others or worked in a team – those stories can really make your application stand out!
Keep It Clear and Concise:While we love a good story, keep your application straightforward. Use clear language and get to the point – we appreciate brevity as much as detail. This helps us understand your motivations quickly!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and get back to you. Plus, it shows you’re keen to join our team at the British Red Cross!
How to prepare for a job interview at Cash Hub
✨Know the Role Inside Out
Before your interview, take some time to really understand what being a Till and Customer Service Volunteer involves. Familiarise yourself with the tasks mentioned in the job description, like using the shop till and helping customers. This will show that you're genuinely interested and prepared.
✨Show Off Your People Skills
Since this role is all about customer service, be ready to share examples of how you've interacted positively with others. Whether it's a past volunteering experience or just helping out in your community, highlight your ability to connect with people and create a friendly atmosphere.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some questions about the shop's activities or how they promote inclusivity. This not only shows your interest but also helps you gauge if the environment is right for you.
✨Embrace the Power of Kindness
The British Red Cross values kindness and support. During your interview, express your enthusiasm for making a positive impact in the community. Share any personal experiences that reflect your commitment to helping others, as this aligns perfectly with their mission.
