At a Glance
- Tasks: Help customers, sort donations, and create exciting displays in a vibrant shop environment.
- Company: Join the British Red Cross, a leading humanitarian organisation.
- Benefits: Gain retail experience, meet new people, and receive travel expenses for volunteering.
- Other info: Flexible hours with full training provided; inclusivity is celebrated here.
- Why this job: Make a positive impact while learning new skills and spreading kindness.
- Qualifications: No experience needed, just a friendly attitude and willingness to learn.
The predicted salary is between 7 - 12 € per hour.
Your local British Red Cross shop has a variety of activities available for volunteers to support us in. From sorting stock and preparing donated items for sale to providing great customer service to our donors and customers - we have something to suit most people’s interests. Our shop is a great place to learn new skills and share existing ones. We are currently looking for Till and Customer Service volunteers to help us in our shop.
If you have a positive outlook, enjoy speaking to new people and are confident in learning how to use a shop till, then this may be for you.
Till and Customer Service - typical activities:- Using the shop till to take payment for items
- Promoting Gift Aid to maximise our fundraising potential
- Helping and advising customers
- Undertaking general activities in the shop
No experience is needed. Full training will be provided.
When can I volunteer?A few hours during the week/weekend - as agreed with the shop manager. There is no minimum commitment or fixed hours, we only ask that we agree hours you are confident you can attend and that you let us know where these hours may change.
Diversity is something we celebrate. We want you to be able to bring your authentic self to the Red Cross and feel that you belong. We want to create an inclusive environment, and promote and spread the power of kindness.
As part of creating an inclusive space we have an expenses policy that prioritises volunteers not being out of pocket for expenses linked to your role. If upfront costs are difficult, you can speak to your volunteering manager about this to find alternatives. We welcome refugees, asylum seekers and others currently in the UK to volunteer with us. We want volunteering to be accessible to everyone.
Health and Safety StatementWe take an individual approach to ensuring your safety. We may ask you to complete a simple risk assessment and will also have a conversation with you to discuss and identify any adjustments you may need. As we take great care to ensure that all our volunteers are safe and supported, there may be some locations where we won’t be able to host 15-17 year olds. Please get in touch so that we can help you find a suitable volunteering opportunity.
No two days in our shops are ever the same. From the exciting donations that come through our door, to the wonderful customers who shop with us, our shops are ever changing. But one thing that never changes is that we need volunteers to help us to spread the power of kindness.
What you will be doing:- Creating exciting window displays
- Sorting donations for selling in the shop
- Helping customers on the shop floor
- Using the till
- No previous experience is needed
- A warm smile and a friendly outlook
- Complete training (provided) prior to starting
- Meet new people and be part of a dynamic and inclusive team
- Gain or pass on retail experience
- A great opportunity to use your existing skills or gain new ones
- Reasonable pre-agreed travel expenses for the role including for attending training
- An opportunity to be part of the world’s largest humanitarian organisation and the knowledge that you are making a positive difference to people’s lives
Shop Volunteer (Till & Customer Service - Tenterden) employer: Cash Hub
The British Red Cross shop in Tenterden offers a welcoming and inclusive environment for volunteers, where you can gain valuable retail experience while making a meaningful impact in your community. With flexible volunteering hours, comprehensive training, and a commitment to covering reasonable travel expenses, this role is perfect for those looking to connect with others and contribute to a humanitarian cause. Join us in spreading kindness and support as part of a dynamic team that celebrates diversity and personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Volunteer (Till & Customer Service - Tenterden)
✨Tip Number 1
Get to know the shop! Before you apply, pop in and have a chat with the team. This shows your interest and gives you a feel for the vibe of the place. Plus, it’s a great way to ask any questions you might have about volunteering.
✨Tip Number 2
Be yourself during the interview! The British Red Cross values authenticity, so let your personality shine through. Share your passion for helping others and how you can contribute to the team with your unique skills.
✨Tip Number 3
Show enthusiasm for learning! Since no experience is needed, express your eagerness to pick up new skills, especially using the till and providing customer service. A positive attitude goes a long way!
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets to the right people. Plus, you can explore other volunteering opportunities in your area while you’re at it!
We think you need these skills to ace Shop Volunteer (Till & Customer Service - Tenterden)
Some tips for your application 🫡
Be Yourself:When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your positive outlook and enthusiasm for helping others.
Highlight Your Skills:Even if you don’t have previous experience, think about any skills you already have that could be useful. Whether it’s a knack for customer service or a love for sorting items, make sure to mention them!
Keep It Simple:Your application doesn’t need to be overly complicated. Just be clear and concise about your availability and why you want to volunteer with us. We appreciate straightforwardness!
Apply Through Our Website:Ready to jump in? Make sure to apply through our website for the best chance of getting noticed. We can’t wait to hear from you and hopefully welcome you to our team!
How to prepare for a job interview at Cash Hub
✨Know the Role Inside Out
Before your interview, take some time to really understand what being a Shop Volunteer involves. Familiarise yourself with the tasks like using the till, sorting donations, and providing customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Friendly Side
Since this role is all about customer interaction, make sure to highlight your people skills. Think of examples where you've helped others or worked in a team. A warm smile and a positive attitude can go a long way, so let that shine through during your chat!
✨Ask Questions
Interviews are a two-way street! Prepare a few questions about the shop's activities or the training process. This shows that you're engaged and eager to learn more about how you can contribute to the team. Plus, it gives you a chance to see if the role is the right fit for you.
✨Be Open About Your Availability
Since the role offers flexible hours, be clear about when you can volunteer. Discuss your availability openly with the interviewer, and don’t hesitate to mention any changes that might come up. This transparency helps build trust and shows that you’re committed to making it work.
