At a Glance
- Tasks: Assist customers, manage the till, and create exciting displays in our vibrant shop.
- Company: Join the British Red Cross, a leading humanitarian organisation.
- Benefits: Gain retail experience, meet new people, and receive travel expenses.
- Other info: Flexible hours with full training provided; inclusivity is at our core.
- Why this job: Make a positive impact while learning new skills in a supportive environment.
- Qualifications: No experience needed, just a friendly attitude and willingness to learn.
Your local British Red Cross shop has a variety of activities available for volunteers to support us in. From sorting stock and preparing donated items for sale to providing great customer service to our donors and customers - we have something to suit most people’s interests. Our shop is a great place to learn new skills and share existing ones. We are currently looking for Till and Customer Service volunteers to help us in our shop. If you have a positive outlook, enjoy speaking to new people and are confident in learning how to use a shop till, then this may be for you.
Till and Customer Service - typical activities:
- Using the shop till to take payment for items
- Promoting Gift Aid to maximise our fundraising potential
- Helping and advising customers
- Undertaking general activities in the shop
No experience is needed. Full training will be provided.
When can I volunteer?
A few hours during the week/weekend - as agreed with the shop manager. There is no minimum commitment or fixed hours, we only ask that we agree hours you are confident you can attend and that you let us know where these hours may change.
Interested? Please click on the apply button and we will be in contact soon. We have a range of opportunities and activities for volunteers in our shops, these are all available to view and apply to by searching your town/city name on this site.
Diversity is something we celebrate. We want you to be able to bring your authentic self to the Red Cross and feel that you belong. We want to create an inclusive environment, and promote and spread the power of kindness. As part of creating an inclusive space we have an expenses policy that prioritises volunteers not being out of pocket for expenses linked to your role. If upfront costs are difficult, you can speak to your volunteering manager about this to find alternatives. We welcome refugees, asylum seekers and others currently in the UK to volunteer with us. We want volunteering to be accessible to everyone.
Health and Safety Statement
We take an individual approach to ensuring your safety. We may ask you to complete a simple risk assessment and will also have a conversation with you to discuss and identify any adjustments you may need. As we take great care to ensure that all our volunteers are safe and supported, there may be some locations where we won’t be able to host 15-17 year olds. Please get in touch so that we can help you find a suitable volunteering opportunity.
No two days in our shops are ever the same. From the exciting donations that come through our door, to the wonderful customers who shop with us, our shops are ever changing. But one thing that never changes is that we need volunteers to help us to spread the power of kindness.
What you will be doing:
- Creating exciting window displays
- Sorting donations for selling in the shop
- Helping customers on the shop floor
- Using the till
The skills you need:
- No previous experience is needed
- A warm smile and a friendly outlook
- Complete training (provided) prior to starting
What's in it for you:
- Meet new people and be part of a dynamic and inclusive team
- Gain or pass on retail experience
- A great opportunity to use your existing skills or gain new ones
- Reasonable pre-agreed travel expenses for the role including for attending training
- An opportunity to be part of the world’s largest humanitarian organisation and the knowledge that you are making a positive difference to people’s lives
Volunteer Retail Assistant (Till & Customer Service) in Sheffield employer: Cash Hub
The British Red Cross offers a rewarding volunteering experience in Hillsborough, where you can develop new skills and connect with a diverse community. With a strong emphasis on inclusivity and support, volunteers are provided with comprehensive training and reasonable travel expenses, ensuring that everyone can contribute without financial burden. Join us to make a meaningful impact while being part of a dynamic team that celebrates kindness and compassion.
StudySmarter Expert Advice🤫
We think this is how you could land Volunteer Retail Assistant (Till & Customer Service) in Sheffield
✨Tip Number 1
Get to know the shop! Before your interview, pop into the British Red Cross shop and have a chat with the staff. This shows your genuine interest and gives you a feel for the environment.
✨Tip Number 2
Practice your customer service skills! Think of some scenarios where you might help customers or handle donations. Being prepared will boost your confidence when you meet the team.
✨Tip Number 3
Show your enthusiasm! When you apply through our website, let your passion for helping others shine through. A positive attitude goes a long way in volunteer roles like this.
✨Tip Number 4
Be flexible with your availability! Since there’s no minimum commitment, being open about when you can volunteer will make it easier for us to find the right fit for you.
We think you need these skills to ace Volunteer Retail Assistant (Till & Customer Service) in Sheffield
Some tips for your application 🫡
Be Yourself:When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your positive outlook and friendly nature.
Tailor Your Application:Make sure to highlight any relevant skills or experiences that relate to customer service or teamwork. Even if you don’t have retail experience, think about times you've helped others or worked in a team!
Keep It Clear and Concise:We appreciate straightforward applications. Stick to the point and make sure your answers are easy to read. This helps us get to know you better without sifting through too much info.
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and get back to you quickly. Plus, you can check out other volunteering opportunities while you’re there!
How to prepare for a job interview at Cash Hub
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Till and Customer Service Volunteer involves. Familiarise yourself with the tasks mentioned in the job description, like using the shop till and helping customers. This will show your enthusiasm and readiness to jump right in!
✨Show Off Your People Skills
Since this role is all about customer service, be prepared to share examples of how you've interacted positively with others. Whether it's a past volunteering experience or just helping out in your community, highlight your friendly outlook and ability to connect with people.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some questions about the shop's activities or how they promote Gift Aid. This not only shows your interest but also helps you gauge if this is the right fit for you.
✨Embrace the Training Opportunity
Remember, no experience is needed for this role, and full training will be provided. Express your eagerness to learn and adapt. This will reassure the interviewer that you're ready to take on new challenges and grow within the role.
