At a Glance
- Tasks: Help customers, sort donations, and create exciting displays in our shop.
- Company: Join the British Red Cross and be part of a caring community.
- Benefits: Gain retail experience, meet new people, and receive travel expenses.
- Other info: Flexible hours with full training provided; diversity and inclusion celebrated.
- Why this job: Make a positive impact while learning new skills in a supportive environment.
- Qualifications: No experience needed, just a friendly attitude and willingness to learn.
The predicted salary is between 10 - 12 € per hour.
Your local British Red Cross shop has a variety of activities available for volunteers to support us in. From sorting stock & preparing donated items for sale to providing great customer service to our donors and customers - we have something to suit most people’s interests. Our shop is a great place to learn new skills and share existing ones. We are currently looking for Till and Customer Service volunteers to help us in our shop. If you have a positive outlook, enjoy speaking to new people and are confident in learning how to use a shop till, then this may be for you.
Till and Customer Service - typical activities:
- Using the shop till to take payment for items
- Promoting Gift Aid to maximise our fundraising potential
- Helping and advising customers
- Undertaking general activities in the shop
No experience is needed. Full training will be provided.
When can I volunteer?
A few hours during the week/weekend - as agreed with the shop manager. There is no minimum commitment or fixed hours; we only ask that we agree hours you are confident you can attend and that you let us know where these hours may change.
Health and Safety Statement
We take an individual approach to ensuring your safety. We may ask you to complete a simple risk assessment and will also have a conversation with you to discuss and identify any adjustments you may need. As we take great care to ensure that all our volunteers are safe and supported, there may be some locations where we won’t be able to host 15-17 year olds. Please get in touch so that we can help you find a suitable volunteering opportunity.
Diversity is something we celebrate. We want you to be able to bring your authentic self to the Red Cross and feel that you belong. We welcome refugees, asylum seekers and others currently in the UK to volunteer with us. We want volunteering to be accessible to everyone.
What you will be doing:
- Creating exciting window displays
- Sorting donations for selling in the shop
- Helping customers on the shop floor
- Using the till
The skills you need:
- No previous experience is needed
- A warm smile and a friendly outlook
- Complete training (provided) prior to starting
What's in it for you:
- Meet new people and be part of a dynamic and inclusive team
- Gain or pass on retail experience
- A great opportunity to use your existing skills or gain new ones
- Reasonable pre-agreed travel expenses for the role including for attending training
- An opportunity to be part of the world’s largest humanitarian organisation and the knowledge that you are making a positive difference to people’s lives
Shop Volunteer (Till & Customer Service - Royton) employer: Cash Hub
The British Red Cross shop in Royton offers a welcoming and inclusive environment for volunteers, where you can gain valuable retail experience while making a meaningful impact in your community. With flexible volunteering hours, comprehensive training, and the chance to connect with diverse individuals, this role not only enhances your skills but also allows you to contribute to the vital humanitarian work of the organisation. Join us and be part of a dynamic team that celebrates diversity and supports each other in creating positive change.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Volunteer (Till & Customer Service - Royton)
✨Tip Number 1
Get to know the shop and its vibe! Pop in for a chat with the team before you apply. This way, you can show your enthusiasm and get a feel for what they’re looking for in a volunteer.
✨Tip Number 2
Practice your customer service skills! Whether it’s chatting with friends or helping out at local events, showing that you can engage with people will make you stand out when you apply.
✨Tip Number 3
Be ready to learn! Since no experience is needed, show your willingness to pick up new skills, especially using the till. A positive attitude goes a long way in making a great impression.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application in front of the right people. Plus, you’ll find all the info you need about volunteering opportunities right there.
We think you need these skills to ace Shop Volunteer (Till & Customer Service - Royton)
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly outlook and enthusiasm for helping others.
Tailor Your Application:Make sure to highlight any relevant skills or experiences that relate to customer service or teamwork. Even if you haven't worked in retail before, think about times you've helped others or worked in a team – we love to see that!
Keep It Clear and Concise:While we want to know all about you, try to keep your application straightforward. Use clear language and avoid jargon – this helps us understand your passion for volunteering without getting lost in the details.
Apply Through Our Website:We encourage you to apply directly through our website. It’s super easy and ensures your application gets to the right place quickly. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Cash Hub
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Shop Volunteer entails. Familiarise yourself with the tasks like using the till, sorting donations, and providing customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
Since this role involves interacting with customers and donors, be ready to share examples of how you've successfully communicated or helped others in the past. A warm smile and a friendly attitude can go a long way, so let your personality shine through!
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the training process, the team you'll be working with, or how the shop supports its volunteers. It shows that you're engaged and eager to learn more about the opportunity.
✨Be Flexible and Open-Minded
Since the role offers flexible hours, express your willingness to adapt your schedule as needed. Highlighting your flexibility can demonstrate that you're committed to being a reliable volunteer, which is something every organisation values.
