At a Glance
- Tasks: Support refugees and vulnerable migrants through admin tasks and team activities.
- Company: Join the British Red Cross, the UK's largest humanitarian organisation.
- Benefits: Gain new skills, meet diverse people, and have your travel expenses covered.
- Other info: Flexible volunteering hours and inclusive environment for all.
- Why this job: Make a real difference in people's lives while being part of a supportive team.
- Qualifications: Strong communication skills; experience with databases is a plus.
Do you want to make a difference to the lives of refugees, asylum seekers and vulnerable migrants? You could help them to draw on their own strengths to cope with crisis and to rebuild their lives. The British Red Cross is a volunteer led organisation and the UK’s largest independent provider of services and support for refugees and people seeking asylum.
Our Refugee Support Admin volunteers help the team as they support refugees, asylum seekers and vulnerable migrants, to adjust to life in a new country and to access the help they need.
We would like you to:
- Be available to volunteer on a regular basis.
- Be available for 1 full day or 2 half days each week. Tuesday mornings are essential but the additional half day can be flexible.
- Be able to commit to volunteering for a minimum of 6 months.
- Be proficient in using Microsoft Office.
- The ability to speak a second language would be an advantage.
We would be particularly interested to hear from you if you are (or have been) an asylum seeker or refugee. Diversity is something we celebrate. We want you to be able to bring your authentic self to the Red Cross and feel that you belong. We want to create an inclusive environment, and promote and spread the power of kindness.
As part of creating an inclusive space we have an expenses policy that prioritises volunteers not being out of pocket for expenses linked to your role. If up front costs are difficult, you can speak to your volunteering manager about this to find alternatives. We want volunteering to be accessible to everyone.
Health and Safety Statement: We take an individual approach to ensuring your safety. We may ask you to complete a simple risk assessment. We will also have a conversation with you to discuss and identify any adjustments you may need.
Are you passionate about supporting people in crisis? We are looking for enthusiastic Admin volunteers who enjoy being part of a supportive team. You will be friendly and welcoming, and keen to get involved with our diverse activities face to face or remotely. Our Admin volunteers support the team with maintaining records of our work to a high level of accuracy and attention to detail.
As an Admin volunteer you will help to make people feel comfortable and engaged with the service we provide, whether in person or over the telephone. This is a time that can be particularly distressing for them; we aim to ease the process of adjusting to life in a new country through our support.
What you will be doing:
- Help staff to set up activities
- Answer the phone, dealing with new enquiries and taking details
- Escalate any safeguarding concerns
- Other admin tasks e.g. creating information packs or updating local information
- Helping to keep our databases accurate
The skills you need:
- Strong communication skills and empathetic about the situation and needs of refugees, asylum seekers & vulnerable migrants
- Able to volunteer in a multicultural environment
- Experience with using databases would be helpful, but we will provide full training
- Speak English; knowledge of another language would be helpful (particularly one used in the current local refugee population)
- Keep the people we support at the heart of what you do
What's in it for you:
- Meet new people and be part of a supportive and inclusive team
- A great opportunity to develop your existing skills and gain new ones
- All training and induction for the role (there is no charge for training)
- Reasonable pre-agreed travel expenses for the role
- An opportunity to be part of the world’s largest humanitarian organisation and the knowledge that you are making a difference to people’s lives
Hull Units 1-3 The Worx, Blunders Corner, Hull, HU3 1XS, United Kingdom
Refugee Support - Admin Volunteer (Hull) employer: Cash Hub
The British Red Cross is an exceptional employer, offering a unique opportunity to make a meaningful impact in the lives of refugees and vulnerable migrants in Hull. With a strong commitment to inclusivity and diversity, the organisation fosters a supportive work culture where volunteers can develop their skills while being part of a compassionate team. Volunteers benefit from comprehensive training, reasonable travel expenses, and the chance to contribute to the world's largest humanitarian organisation, all while helping individuals navigate the challenges of adjusting to life in a new country.
StudySmarter Expert Advice🤫
We think this is how you could land Refugee Support - Admin Volunteer (Hull)
✨Tip Number 1
Get to know the organisation! Research the British Red Cross and their mission. This will help you tailor your approach and show genuine interest when you chat with them.
✨Tip Number 2
Network like a pro! Connect with current or past volunteers on social media or LinkedIn. They can give you insider tips and maybe even put in a good word for you!
✨Tip Number 3
Be ready to showcase your skills! Think about how your experience aligns with the role. Whether it’s your admin skills or your empathy, be prepared to share examples during any conversations.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the info you need about the role and the team you'll be joining.
We think you need these skills to ace Refugee Support - Admin Volunteer (Hull)
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for supporting refugees and vulnerable migrants shine through. Share any personal experiences or motivations that drive you to volunteer with us at the British Red Cross.
Tailor Your Application:Make sure to tailor your application to the role of Admin Volunteer. Highlight your communication skills, attention to detail, and any relevant experience with Microsoft Office or databases. We want to see how you can contribute to our team!
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforwardness, so make it easy for us to understand your qualifications and enthusiasm for the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate, so give it a go!
How to prepare for a job interview at Cash Hub
✨Know Your Why
Before the interview, take a moment to reflect on why you want to volunteer with the British Red Cross. Be ready to share your passion for supporting refugees and asylum seekers, as this will show your genuine interest in the role.
✨Familiarise Yourself with the Organisation
Do some research on the British Red Cross and their work with refugees. Understanding their mission and values will help you align your answers with what they stand for, making you a more appealing candidate.
✨Showcase Your Skills
Be prepared to discuss your proficiency in Microsoft Office and any experience you have with databases. If you speak another language, mention it! Highlighting these skills can set you apart from other candidates.
✨Emphasise Empathy and Communication
Since the role involves supporting vulnerable individuals, be ready to demonstrate your strong communication skills and empathy. Share examples of how you've helped others in the past, especially in multicultural settings.
