At a Glance
- Tasks: Help sort donations, create displays, and provide great customer service.
- Company: Join the British Red Cross, a leading humanitarian organisation.
- Benefits: Meet new people, gain skills, and receive travel expenses.
- Other info: Flexible hours with full training provided; inclusivity is key.
- Why this job: Make a positive impact while having fun in a dynamic team.
- Qualifications: No experience needed, just bring a friendly smile!
Your local British Red Cross shop has a variety of activities available for volunteers to support us in. From sorting stock and preparing donated items for sale to providing great customer service to our donors and customers - we have something to suit most people’s interests. Our shops rely on our volunteers to keep them running successfully. We are currently looking for General Assistant volunteers to help us in our shop. If you have a few hours a week that you can spare on a regular basis and want to help around the shop, then this could be the opportunity for you!
What you will be doing:
- Checking the quality of items donated and preparing them for sale or for recycling
- Ironing, cleaning, labelling, and pricing the items ready for sale
- Keeping the shop well organised and tidy
- Displaying items for sale
- General activities around the shop
No experience is needed. Full training will be provided. There is no expectation to use a till or computer in this volunteering role.
When can I volunteer? A few hours during the week/weekend - as agreed with the shop manager. There is no minimum commitment or fixed hours, we only ask that we agree hours you are confident you can attend and that you let us know where these hours may change.
Diversity is something we celebrate. We want you to be able to bring your authentic self to the Red Cross and feel that you belong. We want to create an inclusive environment, and promote and spread the power of kindness.
As part of creating an inclusive space we have an expenses policy that prioritises volunteers not being out of pocket for expenses linked to your role. If upfront costs are difficult, you can speak to your volunteering manager about this to find alternatives. We welcome refugees, asylum seekers and others currently in the UK to volunteer with us. We want volunteering to be accessible to everyone.
Health and Safety Statement: We take an individual approach to ensuring your safety. We may ask you to complete a simple risk assessment and will also have a conversation with you to discuss and identify any adjustments you may need. As we take great care to ensure that all our volunteers are safe and supported, there may be some locations where we won’t be able to host 15-17 year olds. Please get in touch so that we can help you find a suitable volunteering opportunity.
No two days in our shops are ever the same. From the exciting donations that come through our door, to the wonderful customers who shop with us, our shops are ever changing. But one thing that never changes is that we need volunteers to help us to spread the power of kindness.
The skills you need:
- No previous experience is needed
- A warm smile and a friendly outlook
What's in it for you:
- Meet new people and be part of a dynamic and inclusive team
- Build up your confidence
- A great opportunity to use your existing skills or gain new ones
- Reasonable pre-agreed travel expenses for the role including for attending training
- An opportunity to be part of the world’s largest humanitarian organisation and the knowledge that you are making a positive difference to people’s lives
Shop Volunteer (General Assistant - Lerwick) employer: Cash Hub
The British Red Cross shop in Lerwick offers a rewarding volunteering experience where you can make a meaningful impact in your community. With a focus on inclusivity and support, volunteers enjoy flexible hours, comprehensive training, and the chance to meet new people while contributing to a dynamic team. Join us to help spread kindness and be part of the world's largest humanitarian organisation, all while having your travel expenses covered.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Volunteer (General Assistant - Lerwick)
✨Tip Number 1
Get to know the shop! Before you apply, pop in and have a chat with the team. This shows your genuine interest and helps you understand what they need from volunteers.
✨Tip Number 2
Be yourself during any interviews or chats. The British Red Cross values authenticity, so let your personality shine through. They want to see the real you!
✨Tip Number 3
Show your enthusiasm for helping others. Whether it’s sorting donations or creating displays, express how excited you are to contribute to the community and make a difference.
✨Tip Number 4
Don’t forget to check our website for other volunteering opportunities! There might be roles that suit your skills even better, and applying through us is super easy.
We think you need these skills to ace Shop Volunteer (General Assistant - Lerwick)
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can contribute to our team.
Highlight Your Availability:Make sure to clearly mention when you’re available to volunteer. We love flexibility, so if you can spare a few hours during the week or weekend, let us know! This helps us find the perfect fit for you.
Show Your Enthusiasm:Express your excitement about volunteering with us! Whether it’s sorting donations or meeting new people, share why you’re keen to join our shop team and how you can help spread kindness in the community.
Apply Through Our Website:Don’t forget to apply through our website! It’s super easy and ensures your application gets to the right place. Plus, you can check out all the different opportunities we have available in your area.
How to prepare for a job interview at Cash Hub
✨Know the Role Inside Out
Before your interview, take some time to really understand what being a General Assistant at the British Red Cross shop involves. Familiarise yourself with the tasks like sorting donations, creating displays, and providing customer service. This will help you show your enthusiasm and readiness to contribute.
✨Show Your Friendly Side
Since this role is all about interacting with customers and donors, make sure to highlight your friendly and approachable nature during the interview. Share examples of times when you've helped others or worked in a team, as this will demonstrate that you have the right attitude for the job.
✨Ask Questions
Don’t hesitate to ask questions during your interview! Inquire about the types of donations the shop receives, how volunteers typically work together, or what a typical day looks like. This shows your genuine interest in the role and helps you get a better understanding of what to expect.
✨Be Flexible and Open-Minded
Since the role offers flexibility in hours, be prepared to discuss your availability and how you can adapt to the shop's needs. Emphasising your willingness to help out whenever possible will make you a more attractive candidate for the volunteering position.
