At a Glance
- Tasks: Help customers, sort donations, and create exciting displays in a vibrant shop environment.
- Company: Join the British Red Cross, a leading humanitarian organisation.
- Benefits: Gain retail experience, meet new people, and receive travel expenses for volunteering.
- Other info: Flexible hours with full training provided; inclusivity is celebrated here.
- Why this job: Make a positive impact while learning new skills and spreading kindness.
- Qualifications: No experience needed, just a friendly attitude and willingness to learn.
The predicted salary is between 7 - 12 £ per hour.
Your local British Red Cross shop has a variety of activities available for volunteers to support us in. From sorting stock & preparing donated items for sale to providing great customer service to our donors and customers - we have something to suit most people’s interests. Our shop is a great place to learn new skills and share existing ones. We are currently looking for Till and Customer Service volunteers to help us in our shop. If you have a positive outlook, enjoy speaking to new people and are confident in learning how to use a shop till, then this may be for you.
Till and Customer Service - typical activities:
- Using the shop till to take payment for items
- Promoting Gift Aid to maximise our fundraising potential
- Helping and advising customers
- Undertaking general activities in the shop
No experience is needed. Full training will be provided.
When can I volunteer?
A few hours during the week/weekend- as agreed with the shop manager. There is no minimum commitment or fixed hours, we only ask that we agree hours you are confident you can attend and that you let us know where these hours may change.
Interested? Please click on the apply button and we will be in contact soon. We have a range of opportunities and activities for volunteers in our shops, these are all available to view and apply to by searching your town/city name on this site.
Diversity is something we celebrate. We want you to be able to bring your authentic self to the Red Cross and feel that you belong. We want to create an inclusive environment, and promote and spread the power of kindness. As part of creating an inclusive space we have an expenses policy that prioritises volunteers not being out of pocket for expenses linked to your role. If up front costs are difficult, you can speak to your volunteering manager about this to find alternatives. We welcome refugees, asylum seekers and others currently in the UK to volunteer with us. We want volunteering to be accessible to everyone.
Health and Safety Statement
We take an individual approach to ensuring your safety. We may ask you to complete a simple risk assessment and will also have a conversation with you to discuss and identify any adjustments you may need. As we take great care to ensure that all our volunteers are safe and supported, there may be some locations where we won’t be able to host 15-17 year olds. Please get in touch so that we can help you find a suitable volunteering opportunity.
No two days in our shops are ever the same. From the exciting donations that come through our door, to the wonderful customers who shop with us, our shops are ever changing. But one thing that never changes is that we need volunteers to help us to spread the power of kindness.
What you will be doing:
- Creating exciting window displays
- Sorting donations for selling in the shop
- Helping customers on the shop floor
- Using the till
The skills you need:
- No previous experience is needed
- A warm smile and a friendly outlook
- Complete training (provided) prior to starting
What's in it for you:
- Meet new people and be part of a dynamic and inclusive team
- Gain or pass on retail experience
- A great opportunity to use your existing skills or gain new ones
- Reasonable pre‑agreed travel expenses for the role including for attending training
- An opportunity to be part of the world’s largest humanitarian organisation and the knowledge that you are making a positive difference to people’s lives
Shop Volunteer (Till & Customer Service - Ipswich East) employer: Cash Hub
The British Red Cross shop in Ipswich East offers a welcoming and inclusive environment for volunteers, where you can gain valuable retail experience while making a meaningful impact in your community. With flexible volunteering hours, comprehensive training, and a commitment to covering reasonable travel expenses, this role allows you to connect with diverse individuals and contribute to a cause that promotes kindness and support for those in need.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Volunteer (Till & Customer Service - Ipswich East)
✨Tip Number 1
Get to know the shop and its vibe! Before you apply, pop in and chat with the current volunteers or staff. This will give you a feel for the place and help you tailor your approach when you apply through our website.
✨Tip Number 2
Show off your personality! When you get the chance to meet the team, let your warm smile and friendly outlook shine through. Remember, they’re looking for someone who fits in with their inclusive environment.
✨Tip Number 3
Be flexible with your availability. Since there’s no minimum commitment, let them know when you can volunteer and be open to adjusting your hours. This shows you’re keen and ready to help out whenever needed!
✨Tip Number 4
Don’t hesitate to ask questions! Whether it’s about the role or the training provided, showing curiosity demonstrates your enthusiasm. Plus, it helps you understand how you can contribute to spreading kindness in the shop.
We think you need these skills to ace Shop Volunteer (Till & Customer Service - Ipswich East)
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your positive outlook and enthusiasm for helping others.
Tailor Your Application:Make sure to highlight any relevant skills or experiences that relate to customer service or teamwork. Even if you haven't worked in a shop before, think about times you've helped others or worked in a team – we love to see that!
Keep It Clear and Concise:While we want to know all about you, try to keep your application straightforward. Use clear language and avoid jargon – this helps us understand your passion for volunteering without getting lost in the details.
Apply Through Our Website:Don’t forget to apply through our website! It’s super easy and ensures your application gets to the right people quickly. Plus, you can check out other opportunities while you’re there!
How to prepare for a job interview at Cash Hub
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Shop Volunteer entails. Familiarise yourself with the tasks like using the till, sorting donations, and providing customer service. This will help you answer questions confidently and show your genuine interest in the role.
✨Show Your Friendly Side
Since this role involves interacting with customers and donors, it’s essential to convey your warm personality during the interview. Practice smiling and maintaining eye contact, as this will demonstrate your positive outlook and ability to connect with people.
✨Ask Thoughtful Questions
Prepare a few questions to ask the interviewer about the shop's activities or how they support their volunteers. This shows that you’re engaged and eager to learn more about the environment you’ll be working in, plus it gives you a chance to assess if it’s the right fit for you.
✨Be Open About Your Availability
Since the role offers flexible hours, be clear about when you can volunteer. Discuss your availability openly, and if you have any potential changes in your schedule, let them know. This transparency will help build trust and show that you’re committed to the role.
