At a Glance
- Tasks: Help customers, sort donations, and use the shop till in a vibrant environment.
- Company: Join the British Red Cross, a leading humanitarian organisation.
- Benefits: Gain retail experience, meet new people, and receive travel expenses.
- Other info: Flexible hours with full training provided; inclusivity is celebrated here.
- Why this job: Make a positive impact while learning new skills and spreading kindness.
- Qualifications: No experience needed, just a friendly attitude and willingness to learn.
The predicted salary is between 12 - 12 € per hour.
Your local British Red Cross shop has a variety of activities available for volunteers to support us in. From sorting stock and preparing donated items for sale to providing great customer service to our donors and customers - we have something to suit most people’s interests. Our shop is a great place to learn new skills and share existing ones.
We are currently looking for Till and Customer Service volunteers to help us in our shop. If you have a positive outlook, enjoy speaking to new people and are confident in learning how to use a shop till, then this may be for you.
Till and Customer Service - typical activities:- Using the shop till to take payment for items
- Promoting Gift Aid to maximise our fundraising potential
- Helping and advising customers
- Undertaking general activities in the shop
No experience is needed. Full training will be provided.
When can I volunteer?A few hours during the week/weekend - as agreed with the shop manager. There is no minimum commitment or fixed hours, we only ask that we agree hours you are confident you can attend and that you let us know where these hours may change. Please note we do need volunteers that live within 30 minutes travel of the shop.
Interested?Please click on the apply button and we will be in contact soon. We have a range of opportunities and activities for volunteers in our shops, these are all available to view and apply to by searching your town/city name on this site.
Diversity is something we celebrate. We want you to be able to bring your authentic self to the Red Cross and feel that you belong. We want to create an inclusive environment and promote and spread the power of kindness.
As part of creating an inclusive space we have an expenses policy that prioritises volunteers not being out of pocket for expenses linked to your role. If upfront costs are difficult, you can speak to your volunteering manager about this to find alternatives. We welcome refugees, asylum seekers and others currently in the UK to volunteer with us. We want volunteering to be accessible to everyone.
Health and Safety StatementWe take an individual approach to ensuring your safety. We may ask you to complete a simple risk assessment. We will also have a conversation with you to discuss any adjustments you may need. As we take great care to ensure that all our volunteers are safe and supported, there may be some locations where we won’t be able to host 15-17 year olds. Please get in touch so that we can help you find a suitable volunteering opportunity.
No two days in our shops are ever the same. From the exciting donations that come through our door, to the wonderful customers who shop with us, our shops are ever changing. But one thing that never changes is that we need volunteers to help us to spread the power of kindness.
What you will be doing:- Creating exciting window displays
- Sorting donations for selling in the shop
- Helping customers on the shop floor
- Using the till
- No previous experience is needed
- A warm smile and a friendly outlook
- Complete training (provided) prior to starting
- Meet new people and be part of a dynamic and inclusive team
- Gain or pass on retail experience
- A great opportunity to use your existing skills or gain new ones
- Reasonable pre-agreed travel expenses for the role including for attending training
- An opportunity to be part of the world’s largest humanitarian organisation and the knowledge that you are making a positive difference to people’s lives
Shop Volunteer (Till & Customer Service - Southbourne) in Christchurch employer: Cash Hub
The British Red Cross offers a rewarding volunteering experience in Southbourne, where you can develop new skills and connect with a diverse community. With a focus on inclusivity and kindness, volunteers enjoy flexible hours, comprehensive training, and the chance to make a meaningful impact while being part of a supportive team. Join us to help create a welcoming environment for customers and donors alike, all while gaining valuable retail experience.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Volunteer (Till & Customer Service - Southbourne) in Christchurch
✨Tip Number 1
Get to know the shop and its vibe! Pop in for a chat with the team before applying. This way, you can show your enthusiasm and get a feel for what they need. Plus, it gives you a chance to ask questions and make a great first impression!
✨Tip Number 2
When you apply, highlight your people skills! The role is all about customer service, so share any experiences where you've helped others or worked in a team. We want to see that friendly attitude shining through!
✨Tip Number 3
Be flexible with your availability. Since there’s no fixed commitment, let them know when you can volunteer. Showing that you’re adaptable will make you a more attractive candidate!
✨Tip Number 4
Don’t forget to check out our website for other volunteering opportunities! There are loads of ways to get involved, and applying through us makes it super easy. Plus, you might find something that suits you even better!
We think you need these skills to ace Shop Volunteer (Till & Customer Service - Southbourne) in Christchurch
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your positive outlook and enthusiasm for helping others.
Tailor Your Application:Make sure to highlight any relevant skills or experiences that relate to customer service or teamwork. Even if you haven't worked in a shop before, think about times you've helped others or worked in a team!
Keep It Clear and Concise:While we love a good story, keep your application straightforward. Use clear language and get to the point, so we can easily see why you'd be a great fit for our shop.
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and get back to you quickly. Plus, you can check out all the other volunteering opportunities we have available!
How to prepare for a job interview at Cash Hub
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Shop Volunteer entails. Familiarise yourself with the tasks like using the till, sorting donations, and providing customer service. This will help you answer questions confidently and show your genuine interest in the role.
✨Show Off Your People Skills
Since this role involves interacting with customers and donors, be ready to share examples of how you've successfully communicated or helped others in the past. A positive attitude and a friendly smile can go a long way, so let that shine through during your chat!
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the training process, the team you'll be working with, or how the shop supports its volunteers. It shows you're engaged and eager to learn more about the opportunity.
✨Be Yourself!
The British Red Cross values authenticity and inclusivity, so don’t be afraid to let your personality come through. Share your motivations for wanting to volunteer and how you can contribute to spreading kindness in the community. Remember, they want to see the real you!
