At a Glance
- Tasks: Sort and prepare donated items, provide customer service, and help keep the shop organised.
- Company: Join the British Red Cross and make a difference in your community.
- Benefits: Flexible hours, learn new skills, and gain valuable experience.
- Other info: Full training provided, with no minimum commitment required.
- Why this job: Be part of a team that promotes kindness and inclusivity while helping others.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn.
Your local British Red Cross shop has a variety of activities available for volunteers to support us in. From sorting stock and preparing donated items for sale to providing great customer service to our donors and customers - we have something to suit most people’s interests. Our shop is a great place to learn new skills and share existing ones.
We are currently looking for General Assistant volunteers to help us in our shop. Activities available include:
- Helping behind the scenes in sorting and preparing donated stock
- Helping prepare attractive displays on the shop floor
If you have a few hours a week you can spare on a regular basis, then this may be the opportunity for you!
General Assistant Volunteer - typical activities:
- Checking the quality of items donated and preparing them for sale or recycling
- Ironing, cleaning, labelling and pricing items ready for sale
- Keeping the shop well organised and tidy
- General activities around the shop
No experience is needed. Full training will be provided. Please note there is no expectation to use a till or computer in this volunteering role.
When can I volunteer?
A few hours during the week or weekend, as agreed with the shop manager. There is no minimum commitment or fixed hours; we only ask that we agree on hours you are confident you can attend and that you let us know where these hours may change.
Diversity
Diversity is something we celebrate. We want you to bring your authentic self to the Red Cross and feel that you belong. We want to create an inclusive environment and promote the power of kindness.
As part of creating an inclusive space we have an expenses policy that prioritises volunteers not being out of pocket for expenses linked to the role. If upfront costs are difficult, you can speak to your volunteering manager about alternatives. We welcome refugees, asylum seekers and others currently in the UK to volunteer with us, ensuring volunteering is accessible to everyone.
Health and Safety Statement
We take an individual approach to ensuring your safety. We may ask you to complete a simple risk assessment and have a conversation with you to discuss any adjustments you may need. As we take great care to ensure that all our volunteers are safe and supported, there may be some locations where we won’t be able to host 15‑17 year olds. Please get in touch so that we can help you find a suitable volunteering opportunity.
If you have any questions before applying, please contact us at volunteerrecruitment@redcross.org.uk
