On-Call Emergency Response Volunteer (Local) in Cardiff

When there is a fire, flood or severe weather, we’re among the first to respond. You must be located within 30 minutes of Ely fire station, Cardiff, CF5 5BQ. This is a 24-hour service and volunteers will need to be available when on call.

We would like volunteers who:

• are able to volunteer on a regular basis.
• can volunteer for 2 x 12 hours shifts or 4 x 6‑hour shifts per month.
• have held a driving licence for at least 2 years which allows you to drive in the UK.
• are confident driving a large British Red Cross manual vehicle or leased vehicle.
• are able to attend monthly team meetings (a minimum of 6 per year).
• are available to undertake required e‑learning modules and online training sessions in the first few months of volunteering plus other service specific trainings as required.
• can commit to volunteering for at least 12 months.

Due to the nature of this role, applicants must undergo Disclosure & Barring Service (DBS) check. Applicants will be asked to provide ID documents in support of the DBS check. Unfortunately, we aren't able to accept applications from 15 – 17 year olds for this role.

Health and Safety Statement: We take an individual approach to ensuring your safety. We may ask you to complete a simple risk assessment and will also have a conversation with you to discuss and identify any adjustments you may need.

Diversity: Diversity is something we celebrate. We want you to be able to bring your authentic self to the Red Cross and feel that you belong. We want to create an inclusive environment, and promote and spread the power of kindness. As part of creating an inclusive space we have an expenses policy that prioritises volunteers not being out of pocket for expenses linked to your role. If up front costs are difficult, you can speak to your volunteering manager about this to find alternatives. We welcome refugees, asylum seekers and others currently in the UK to volunteer with us. We want volunteering to be accessible to everyone.

If you have any questions before applying, please contact us at volunteerrecruitment@redcross.org.uk.

What you will be doing:

• Respond to emergency call outs in your local area.
• Give emotional support to people and communities affected by an emergency.
• Give practical support such as distributing clothing, food or water after an emergency.
• Tell people where they can get extra support.
• Collaborate with local government or emergency services staff.

The skills you need:

• Warm and friendly.
• Calm and can follow processes under pressure.
• Good listening skills and ability to empathise.
• Can communicate in a calm manner.
• Able to act responsibly.

What’s in it for you:

• Meet new people and be part of a dynamic and inclusive team.
• A great opportunity to develop your existing skills and gain new ones.
• All training and induction for the role (there is no charge for training).
• Reasonable pre‑agreed travel expenses for the role including for attending training.