Sales Development Representative

Caseware is one of Canada’s original Fintech companies, having led the global audit and accounting software industry for over 30 years, with more than 500,000 users across 130 countries and available in 16 different languages. As a Sales Development Representative you will promote Caseware’s products and solutions to the accounting and corporate markets within a dedicated geographical area. You will manage both inbound and outbound lead generation, building relationships and nurturing warm prospects, with the goal of booking a qualified meeting with a sales executive. You will have your own pipeline of interested prospects to manage and engage. You will be commissioned on meetings that occurred. These meetings are key to our success in generating pipeline, bookings and revenue.

This is a full-time, permanent position supporting the North American region including both the US and Canada. Hours of work: As this role supports North America time zone, the expected working hours will be from 12pm-8pm, 1pm-9pm or 2pm-10pm GMT. Location: This position is remote and available to all applicants residing and eligible to work in the UK.

What you will be doing:

• 2+ years of book sales calls and demonstrations for the Sales Team
• Generate a pipeline of leads and opportunities using our existing database as well as multiple tools available to you
• Understand the industry, as well as customer requirements
• Through phone, email and social media engage those contacts with the Caseware brand
• Respond, engage and qualify inbound leads
• Effectively partner with peers to support demand generation campaigns
• Use our CRM and/or reporting system effectively to ensure that reporting is accurate and relevant
• Represent Caseware professionally at any relevant events: engage with delegates, capture leads, and feedback to the team any interesting information gained around competitors, market etc.
• Produce monthly reports to submit to your manager to show your success
• Contribute to the achievement of team SQL targets

What you will bring:

• Strong relationship building and communication skills
• Positive attitude and resilient disposition
• Friendly and personable nature
• Ability to adapt to changing environment
• Proactive and energetic
• Solid understanding of marketing and sales functions and how this role contributes to their success
• Proven track record of achieving KPIs

Nice to have:

• Experience working in a similar role
• Experience in the accounting industry
• Experience working with CRM systems (ideally Salesforce), LinkedIn Sales Navigator and Sales Loft

What's in it for you:

• Innovation is at our core. We work with cutting-edge technology in accounting and financial reporting, constantly pushing the boundaries to create impactful software solutions.
• We are committed to a collaborative culture, where your ideas are valued, and knowledge sharing is encouraged within a supportive, inclusive team.
• Work-life balance is important to us. We offer flexible work options, remote opportunities, and generous time-off policies to ensure a healthy work-life balance.
• We offer competitive compensation, including a competitive salary and comprehensive benefits such as health insurance and retirement plans.
• We are driven by impactful work. Your contributions directly affect how our clients manage financial processes and drive their success.
• Recognition and rewards matter to us. We celebrate hard work through recognition programs, performance bonuses, and opportunities for career growth.
• We embrace global opportunities. Work on international projects and collaborate with a diverse, global team.

Seniority level: Associate

Employment type: Full-time

Job function: Software Development