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For Companies At a Glance
- Tasks: Lead and deliver large-scale B2B events with a dynamic team.
- Company: Established international events organisation based in Central London.
- Benefits: £70,000 salary, bonuses, comprehensive package, and hybrid working.
- Why this job: Make a real impact in the events industry while travelling globally.
- Qualifications: Strong leadership, budget management, and stakeholder skills required.
- Other info: Fast-paced environment with opportunities for professional growth.
The predicted salary is between 60000 - 84000 £ per year.
Location: Central London (Hybrid – 3 days per week in the office)
Package: £70,000 base salary + bonus + comprehensive package
Travel: Regular Global travel
The Opportunity
A well-established international events organisation is looking to appoint a Head of Operations to lead the delivery of a portfolio of large-scale, professionally focused B2B events. These are complex, content-led gatherings delivered across multiple locations, combining senior audiences, structured programmes, and commercial stakeholders.
This is a senior, hands-on leadership role with full accountability for operational planning, on-site execution, and team performance. You will be responsible for ensuring events are delivered consistently, efficiently, and to a high standard, while embedding strong operational discipline and continuous improvement across the function.
The Role
- Provide leadership and direction to a team of operational leads and coordinators, creating clarity around responsibilities, standards, and outcomes
- Own the operational lifecycle across multiple live event programmes running in parallel, from planning through to delivery and review
- Take responsibility for operational budgets, cost control, and financial performance, balancing quality with commercial outcomes
- Put in place clear planning frameworks, timelines, and reporting structures to support delivery at scale
- Review delivery performance post-event, using data, insight, and feedback to drive improvements
- Appoint, manage, and evaluate third-party suppliers and partners, ensuring reliability, compliance, and value
- Anticipate and manage operational risk, ensuring readiness across people, processes, and infrastructure
- Work closely with senior colleagues across commercial, finance, and delivery functions to support wider business objectives
About You
- Strong people leader with experience coaching and developing high-performing teams
- Commercially astute with demonstrable budget ownership and financial accountability
- Highly organised, detail-focused, and comfortable operating in fast-moving environments
- Confident decision-maker with the ability to balance strategic oversight and hands-on execution
- Strong stakeholder management skills, internally and externally
- Proactive, solutions-oriented, and comfortable driving change and improvement
Head of Operations in London employer: Caselton Clark
Contact Detail:
Caselton Clark Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Operations in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the events industry. Attend meetups, conferences, or even webinars. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, be ready to discuss your past experiences and how they relate to the Head of Operations role. Use specific examples that highlight your leadership and operational expertise.
✨Tip Number 3
Don’t forget to follow up! After any interviews or networking events, shoot a quick thank-you email. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate your interest in the role.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you ace your application. Plus, applying directly gives you a better chance of being noticed by the hiring team. So, what are you waiting for? Get your application in!
We think you need these skills to ace Head of Operations in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Head of Operations role. Highlight your experience in managing large-scale events and leading teams, as well as any relevant financial accountability. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of your past successes in operations and how you’ve driven improvements in previous positions.
Showcase Your Leadership Style: We’re looking for a strong people leader, so don’t hold back! In your application, give us a glimpse into your leadership style and how you’ve developed high-performing teams. We love hearing about your coaching experiences!
Apply Through Our Website: To make sure your application gets to us, apply through our website. It’s the best way to ensure we see your amazing skills and experience. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Caselton Clark
✨Know Your Events Inside Out
Before the interview, dive deep into the company's portfolio of events. Understand their structure, audience, and what makes them successful. This will not only show your genuine interest but also allow you to discuss how your experience aligns with their operational needs.
✨Showcase Your Leadership Style
Be prepared to discuss your approach to leading teams. Share specific examples of how you've coached and developed high-performing teams in the past. Highlight your ability to create clarity around responsibilities and outcomes, as this is crucial for the Head of Operations role.
✨Demonstrate Financial Acumen
Since budget ownership is key, come ready to talk about your experience with financial accountability. Prepare examples where you've successfully managed budgets, controlled costs, and balanced quality with commercial outcomes. This will reassure them of your capability in handling operational finances.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to manage operational risks. Think of scenarios where you've had to anticipate challenges and implement solutions. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
