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- Tasks: Lead and deliver large-scale B2B events with a focus on operational excellence.
- Company: Established international events organisation based in Central London.
- Benefits: £70,000 salary, bonuses, comprehensive package, and global travel opportunities.
- Why this job: Join a dynamic team and make a significant impact in the events industry.
- Qualifications: Proven experience in senior operations and strong leadership skills.
- Other info: Hybrid work model with opportunities for professional growth.
The predicted salary is between 60000 - 84000 £ per year.
A well-established international events organisation is looking to appoint a Head of Operations to lead the delivery of a portfolio of large-scale, professionally focused B2B events. These are complex, content-led gatherings delivered across multiple locations, combining senior audiences, structured programmes, and commercial stakeholders.
This is a senior, hands-on leadership role with full accountability for operational planning, on-site execution, and team performance. You will be responsible for ensuring events are delivered consistently, efficiently, and to a high standard, while embedding strong operational discipline and continuous improvement across the function.
The Role
- Provide leadership and direction to a team of operational leads and coordinators, creating clarity around responsibilities, standards, and outcomes.
- Own the operational lifecycle across multiple live event programmes running in parallel, from planning through to delivery and review.
- Take responsibility for operational budgets, cost control, and financial performance, balancing quality with commercial outcomes.
- Put in place clear planning frameworks, timelines, and reporting structures to support delivery at scale.
- Review delivery performance post-event, using data, insight, and feedback to drive improvements.
- Appoint, manage, and evaluate third-party suppliers and partners, ensuring reliability, compliance, and value.
- Anticipate and manage operational risk, ensuring readiness across people, processes, and infrastructure.
- Work closely with senior colleagues across commercial, finance, and delivery functions to support wider business objectives.
About You
- Proven experience in a senior operations role managing complex, large-scale delivery.
- Strong people leader with experience coaching and developing high-performing teams.
- Commercially astute with demonstrable budget ownership and financial accountability.
- Highly organised, detail-focused, and comfortable operating in fast-moving environments.
- Confident decision-maker with the ability to balance strategic oversight and hands-on execution.
- Strong stakeholder management skills, internally and externally.
- Proactive, solutions-oriented, and comfortable driving change and improvement.
Head of Operations in City of London employer: Caselton Clark
Contact Detail:
Caselton Clark Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Operations in City of London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the events industry. Attend conferences, join relevant groups on LinkedIn, and don’t be shy about reaching out to potential colleagues or mentors. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your experience! When you get the chance to chat with hiring managers or recruiters, make sure to highlight your past successes in managing large-scale events. Use specific examples that demonstrate your leadership skills and ability to handle complex operations.
✨Tip Number 3
Prepare for interviews by researching the company and its events. Understand their mission and values, and think about how your experience aligns with their goals. This will help you stand out as a candidate who’s genuinely interested in the role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re proactive and really keen on joining our team!
We think you need these skills to ace Head of Operations in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Head of Operations role. Highlight your experience in managing complex events and leading teams, as this is what we’re looking for. Use keywords from the job description to show you’re a perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for operations and how your skills align with our needs. Don’t forget to mention any relevant achievements that demonstrate your ability to deliver high-quality events.
Showcase Your Leadership Style: We want to know how you lead and develop teams. In your application, give examples of how you've coached high-performing teams and managed operational challenges. This will help us see your leadership style in action!
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to track your application and keep you updated on the process. We can’t wait to hear from you!
How to prepare for a job interview at Caselton Clark
✨Know Your Events Inside Out
Before the interview, dive deep into the types of events the organisation runs. Familiarise yourself with their portfolio and understand what makes their B2B events unique. This will not only show your genuine interest but also help you articulate how your experience aligns with their operational needs.
✨Showcase Your Leadership Style
As a Head of Operations, your leadership approach is crucial. Prepare examples that highlight your ability to lead teams effectively, manage complex projects, and drive performance. Think about specific situations where you’ve coached team members or improved team dynamics.
✨Demonstrate Financial Acumen
Since budget ownership is key for this role, be ready to discuss your experience with financial management. Bring examples of how you've successfully managed budgets in past roles, balanced costs with quality, and achieved commercial outcomes. Numbers speak volumes!
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and risk management capabilities. Think through potential operational challenges that could arise during large-scale events and prepare your strategies for addressing them. This will showcase your proactive and solutions-oriented mindset.
