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- Tasks: Assist drivers with customer routes, loading and unloading containers while ensuring safety.
- Company: Join a dynamic team focused on exceptional service in a fast-paced industry.
- Benefits: Enjoy medical, dental, vision insurance, flexible spending accounts, and tuition assistance.
- Why this job: Be part of a supportive team, gain valuable experience, and make a positive impact.
- Qualifications: High School Diploma or GED required; must lift 50lbs and communicate effectively.
- Other info: Opportunities for personal and professional development available.
The Helper performs duties and operations to assist drivers complete customer routes with a focus on providing exceptional customer service and adhering to all health and safety protocols.
Key Responsibilities
- Loads and empties residential and/or commercial containers into truck manually or mechanically.
- Maneuvers containers that are staged curbside, dockside, carryout, or require pullout to complete service.
- Operates hoisting device to lift and empty bins or containers into truck hopper.
- Places any and all bins serviced at any customer location back where they were picked-up from in the up-right position with covers placed back on the containers.
- Assists driver with all backing maneuvers while on route.
- Loads trash and recycling into a rear load truck in fluctuating weather conditions.
- Lifts 50 pounds constantly throughout the day while able to maintain the stamina to successfully complete the duties of this physically demanding position.
- Always maintains a safe working environment.
- Works in a high pace ever changing industry.
- Communicates in a professional manner when dealing with customers and other employees.
- Participates in training and other learning opportunities to expand knowledge of the company, products, sales and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values.
Education, Experience & Qualifications
- The successful candidate will have a High School Diploma or GED and must be legally eligible to work in the United States.
- The physical ability to lift 50lbs constantly throughout the day and work under many different weather conditions is expected.
- Excellent verbal and written communication skills, outstanding relationship management skills, and dedication to providing excellent customer service is desired.
- It is also important that the candidate has demonstrated the ability to work as part of a team in a collaborative environment, has a proven work ethic, and has proven commitment to safety.
- This position requires successful completion of pre-employment testing, including a drug screen.
Attributes
- Positive, team-oriented individual who has a strong work ethic, is committed to safety, customer driven, open to personal and professional training and development.
Benefits
- Medical, Dental, Vision, Life & Disability Insurance, Maternity & Parental Leave, Flexible Spending Accounts, Discounted Stock Program, 401K, Employee Awards, Employee Assistance Plan, Wellness Incentive, Tuition Assistance, Career Pathways, and More.
Helper employer: Casella Waste Systems, Inc.
Contact Detail:
Casella Waste Systems, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Helper
✨Tip Number 1
Familiarise yourself with the specific duties of a Helper. Understanding the physical demands and customer service expectations will help you demonstrate your readiness for the role during any discussions.
✨Tip Number 2
Showcase your teamwork skills! Since this role involves working closely with drivers and other team members, be prepared to share examples of how you've successfully collaborated in previous jobs.
✨Tip Number 3
Emphasise your commitment to safety. Be ready to discuss any past experiences where you prioritised safety in a work environment, as this is crucial for the Helper position.
✨Tip Number 4
Prepare to communicate effectively. Since excellent verbal communication is key, practice articulating your thoughts clearly and professionally, especially when discussing customer service scenarios.
We think you need these skills to ace Helper
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any roles that involved physical work or customer service. Emphasise your ability to lift heavy items and work in various weather conditions.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Helper position. Mention your commitment to safety and teamwork, and provide examples of how you've demonstrated excellent customer service in previous roles.
Highlight Communication Skills: Since the role requires excellent verbal and written communication skills, include specific instances where you effectively communicated with customers or team members. This will show that you can handle the professional interactions required in this job.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Casella Waste Systems, Inc.
✨Show Your Physical Readiness
Since the role requires lifting heavy loads and working in various weather conditions, be prepared to discuss your physical fitness and any relevant experience. Mention any previous jobs or activities that demonstrate your ability to handle physically demanding tasks.
✨Emphasise Customer Service Skills
This position focuses heavily on customer interaction. Be ready to share examples of how you've provided excellent customer service in the past. Highlight your communication skills and how you handle difficult situations with customers.
✨Demonstrate Teamwork Experience
The Helper role requires collaboration with drivers and other team members. Prepare to talk about your experiences working in a team environment, showcasing your ability to support others and contribute positively to group dynamics.
✨Commitment to Safety
Safety is a top priority in this job. Be sure to express your understanding of safety protocols and your commitment to maintaining a safe working environment. Share any relevant training or experiences that highlight your dedication to safety in the workplace.
