Senior Alumni Supporter Relations Manager (Faculties)

Senior Alumni Supporter Relations Manager (Faculties)

Full-Time 34331 - 41960 £ / year (est.) Home office (partial)
Case

At a Glance

  • Tasks: Lead alumni engagement initiatives and strengthen relationships with UCL's global community.
  • Company: Join UCL, a diverse institution dedicated to solving global challenges.
  • Benefits: Enjoy 41 days of holiday, flexible working, and a generous pension scheme.
  • Other info: Embrace a collaborative culture with opportunities for personal and professional growth.
  • Why this job: Make a real impact by connecting alumni with their faculties and supporting UCL's mission.
  • Qualifications: Experience in alumni relations or engagement, with strong relationship management skills.

The predicted salary is between 34331 - 41960 £ per year.

We are UCL: a diverse community with the freedom to challenge and think differently. The world urgently needs solutions to diverse problems. UCL was founded 200 years ago on the generosity of a collective of people who believed in an institution that could drive forward those solutions. In response, UCL has launched Here, it will happen, our biggest philanthropic and engagement campaign yet. This sets out our ambitions to solve global health, societal, climate and education challenges in UCL’s next century.

The Alumni and Supporter Relations team is responsible for nurturing UCL’s most significant alumni and supporter relationships across London, the UK and around the world. As Senior Alumni and Supporter Relations Manager (Faculties), you will play a key role in delivering a gold-standard alumni experience and strengthening engagement between UCL’s academic faculties and their alumni communities. You will help shape and deliver an ambitious alumni engagement programme that deepens alumni affinity, supports UCL’s fundraising ambitions and contributes to the success of Here, it will happen.

You will lead a team of alumni engagement professionals aligned to specific faculties, providing strategic guidance, fostering strong stakeholder relationships and ensuring the delivery of impactful communications, events and volunteering opportunities. You will also manage relationships with key alumni and supporters, helping to build meaningful connections that support UCL’s mission and long-term goals.

You will have experience of working in alumni relations or a related engagement-focused environment, with a proven ability to build productive relationships with a wide range of stakeholders, including senior and influential individuals. You will bring significant experience of delivering engagement activities, events and communications programmes, alongside excellent organisational, project management and relationship management skills. You will be an inspiring communicator with strong influencing abilities and the confidence to work collaboratively across complex organisations.

Experience of managing relationships with supporters, donors or other influential communities is essential, while knowledge of fundraising and philanthropy would be advantageous. You will also be able to motivate and develop others, fostering a collaborative and high-performing team culture.

We know that our people are our greatest asset and in return we provide an empowering environment where personal and professional growth is invested in. We offer agile working and flexibility around working hours. Working with some of the greatest intellects in the world, UCL also offers a generous pension scheme and holiday allowance, plus closure days and bank holidays.

As well as the exciting opportunities this role presents, we also offer some great benefits:

  • 41 Days holiday (27 days annual leave, 8 bank holiday and 6 closure days)
  • Additional 5 days’ annual leave purchase scheme
  • Defined benefit career average revalued earnings pension scheme (CARE)
  • Cycle to work scheme and season ticket loan
  • Immigration loan
  • Relocation scheme for certain posts
  • On-Site nursery
  • On-site gym
  • Enhanced maternity, paternity and adoption pay
  • Employee assistance programme: Staff Support Service
  • Discounted medical insurance

As London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL’s workforce.

Senior Alumni Supporter Relations Manager (Faculties) employer: Case

Case offers a dynamic and creative work environment in Greater London, where employees are encouraged to innovate and contribute to a brand with a rich design heritage. With a strong focus on employee growth, the company provides opportunities for professional development and fosters a collaborative culture that values teamwork and creativity. Joining Case means being part of a forward-thinking team dedicated to enhancing customer experiences in the e-commerce space.

Case

Contact Details:

Case Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Alumni Supporter Relations Manager (Faculties)

Get Involved with Local Charities

Dive into the local fundraising scene in your area! Volunteer for events or get involved with committees at organisations you admire. Not only will you gain experience, but you'll also make connections that could lead to that coveted full-time role at places like Case.

Network through Fundraising Events

Attend fundraising galas, charity auctions, and networking events. These gatherings are perfect for meeting industry professionals and perhaps even landing an interview on the spot. Plus, if you mention how you love the mission of Case, you’ll definitely make an impression!

Leverage LinkedIn for Connections

Don’t just sit back; actively connect with fundraisers on LinkedIn! Join groups related to fundraising development and share your insights or experiences, which can position you as a knowledgeable candidate for full-time roles. This is a platform where visibility really counts in our industry.

Showcase Your Passion through Content

Consider writing articles or creating posts about fundraising strategies, non-profit success stories, or your experiences in the field. Sharing this content can help establish your expertise and draw attention to yourself for full-time positions like that at Case. It’s all about being visible and passionate!

We think you need these skills to ace Senior Alumni Supporter Relations Manager (Faculties)

Communication Skills
Problem-Solving Skills
Organizational Skills
Compassion
Flexibility
Teamwork
Adaptability

Some tips for your application 🫡

Show Your Passion for the Cause:In the world of fundraising, we want to see your genuine enthusiasm for the mission that Case supports. Be sure to weave in your personal connection to the cause in your cover letter. This isn't just a job for us; it's about making a difference, so let your passion shine through!

Highlight Relevant Experience:In your CV, focus on any past experience related to fundraising, community engagement, or donor relations. If you've organised events or developed marketing materials for a charity, make sure we see it front and centre. Quantify your achievements where possible—donor retention rates or funds raised can make a huge impact!

Use Engaging Language:When crafting your application, use engaging language that reflects the tone and values of Case. We're looking for enthusiasm and creativity in how you present your experience. This is especially key in fundraising, where storytelling can connect potential donors with our mission.

Tailor Your Application:One size does not fit all! Make sure to tailor your CV and cover letter specifically for the Senior Alumni Supporter Relations Manager (Faculties) role at Case. Research us to understand our specific initiatives and align your skills with our goals. A personalised approach shows that you’re genuinely interested and willing to put in the effort—qualities we absolutely love!

How to prepare for a job interview at Case

Display Your Passion for the Cause

Let’s face it, fundraising is all about passion! Show up to your interview with genuine enthusiasm for the mission of Case. Share specific experiences that demonstrate your commitment to similar causes, and don't shy away from discussing why this role and this organisation matter to you.

Know Your Fundraising Strategies

Brush up on different fundraising strategies and tools that are common in the industry, such as grant writing, event planning, or online campaigns. Be prepared to discuss which methods you've used successfully before and how they could translate to your work at Case.

Be Ready for Scenarios and Challenges

Expect scenario-based questions where you’ll have to talk about how you’d tackle potential challenges in fundraising. Whether it’s overcoming donor objections or streamlining donor processes, think about examples from your past that showcase your problem-solving skills.

Emphasise Collaboration and Network Building

Fundraising is rarely a solo effort; collaborative skills are key! Talk about how you've worked with different teams to achieve fundraising goals, and mention any networks you have that could be beneficial for Case. This shows you're not only a lone wolf but a team player with valuable connections.