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For Companies At a Glance
- Tasks: Process B2B orders and ensure smooth coordination of shipments.
- Company: Join a creative furniture company with a passion for design.
- Benefits: Friendly team environment, competitive salary, and opportunities for growth.
- Other info: Full-time role in a vibrant showroom located in Wandsworth, London.
- Why this job: Be part of a dynamic team and make an impact in the design industry.
- Qualifications: Experience in sales support and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Established in 2006, Case has always believed that the best design should be accessible and affordable. Working with world-renowned, award-winning designers, Case is a vanguard of creativity, producing contemporary furniture full of integrity and character. We are seeking a self-motivated and experienced Sales Support individual to join our friendly and growing team based at our head office/showroom in Wandsworth, London.
Day-to-Day Duties
- Process domestic and international wholesale and trade orders from the confirmation stage through to invoicing, using both manual and EDI-integrated channels.
- Ensure all B2B orders are monitored to meet ETDs and work closely with the team to overcome any challenges.
- Maintain regular updates for customers with relevant information or changes to schedules.
- Respond timely to incoming customer service enquiries.
- Work closely with planning to manage any fulfillment requirements.
- Liaise with logistics, to ensure shipments and bookings are smoothly coordinated.
Key Skills
- You take ownership of your accountabilities and can work independently or as part of a wider team pushing towards the same goals with a very organised and systematic approach.
- Excellent communication and relationship-building skills.
- Proficient in Microsoft 365 (Outlook and Excel) and Google Sheets.
- Experience within the furniture or design industry will be a distinct advantage.
As the ideal candidate you will
- Have worked in a similar role, ideally in the furniture, lighting or design industry, for a minimum of 2 years.
- Be driven by passion for the brand.
- Be fastidious, proactive and intuitive, and have a dynamic approach to your work.
- Enjoy working within a close-knit team of like-minded people.
- Be the type of person who enjoys a challenge and does whatever it takes to get the job done.
Hours: Mon – Fri 9.30 – 18.00 (Full time office/showroom based, SW18 London)
Sales Support - B2B employer: Case
Contact Detail:
Case Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support - B2B
✨Tip Number 1
Network like a pro! Reach out to your connections in the furniture and design industry. Attend events, join online forums, or even pop into local showrooms. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Prepare a portfolio that highlights your experience in sales support, especially if you've worked with B2B clients. Bring it along to interviews or share it during networking chats to make a lasting impression.
✨Tip Number 3
Be proactive! If you see a company you love, don’t wait for them to post a job. Reach out directly through our website and express your interest. A friendly email can go a long way in getting noticed!
✨Tip Number 4
Practice your pitch! Be ready to explain why you're the perfect fit for the Sales Support role. Highlight your organisational skills and passion for the brand. Confidence is key, so rehearse until it feels natural!
We think you need these skills to ace Sales Support - B2B
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for the brand shine through. We want to see that you’re genuinely excited about the furniture and design industry, so share why you love it!
Tailor Your CV: Make sure your CV is tailored to the Sales Support role. Highlight your relevant experience in the furniture or design industry, and don’t forget to mention your skills with Microsoft 365 and Google Sheets!
Be Clear and Concise: Keep your application clear and to the point. We appreciate a well-structured application that makes it easy for us to see your qualifications and how you can contribute to our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Case
✨Know the Company Inside Out
Before your interview, take some time to research Case and its values. Understand their approach to design and what makes their furniture unique. This will not only show your enthusiasm but also help you align your answers with their mission.
✨Showcase Your Organisational Skills
Since the role requires a systematic approach, be prepared to discuss how you manage multiple tasks and prioritise effectively. Share specific examples from your past experiences where you successfully handled B2B orders or customer service inquiries.
✨Demonstrate Your Communication Skills
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few scenarios where you resolved customer issues or collaborated with a team to overcome challenges.
✨Be Ready for Practical Questions
Expect questions that assess your proficiency in Microsoft 365 and Google Sheets. Brush up on your skills and be ready to discuss how you've used these tools in previous roles, especially in managing orders or tracking shipments.